The soda market is flat, but not for Dr Pepper

The soda market is flat, but not for Dr Pepper


New York
CNN
 — 

In the pantheon of sodas, Dr Pepper is the odd one out: It doesn’t have the popularity or sales of Coca-Cola or Pepsi, you can’t use it in a standard cocktail, and it doesn’t fall neatly into a category like cola or root beer.

For decades, the peppery soda has marketed its blend of 23 flavors as a unique choice for discerning soda drinkers. Over the years Dr Pepper has found success as a quirky alternative to Coke and Pepsi.

Today, Dr Pepper is hardly a scrappy underdog — it’s the hero brand in Keurig Dr Pepper

(KDP)
which, along with Coca-Cola

(KO)
and PepsiCo

(PEP)
, make up the three largest soda companies in the $37 billion US market, as measured by NielsenIQ in retail and convenience stores.

And recently, Dr Pepper has been gaining ground on its competitors, even as the overall soda market goes flat.

Keurig Dr Pepper is the third-largest soda maker in the country.

Dr Pepper soda grew its dollar share by 9{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} from 2003 to 2021, compared to a 26{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} drop in the carbonated soft drinks category overall, according to Keurig Dr Pepper, citing IRI and the Beverage Digest factbook. Today, Dr Pepper is the fourth most popular soda in the country after Coke, Pepsi and Mountain Dew.

“Over the past 20 years, carbonated soft drinks have been declining in volume,” said Duane Stanford, editor of Beverage Digest. “One of the bright spots … has been Dr Pepper.”

Founded in 1885 in Waco, Texas, Dr Pepper was the first in a wave of 19th-century upstart soda companies. (It dropped the period in the 1950s for design reasons.) The little brand rose to prominence in the latter half of the 20th century and helped shape the soda industry, all while cultivating its reputation as an outsider.

The drink was invented by Charles Alderton, a pharmacist at a drug store owned by Wade Morrison, who is credited with patenting the drink and naming it.

Legend has it that Morrison named the beverage after one Charles Pepper, the father of a woman he loved, hoping that the gesture would facilitate a match. That’s the tale on the Dr Pepper website. But Joy Summar-Smith, associate director of the Dr Pepper Museum in Waco, said there are several origin stories, and this one doesn’t hold up.

“By the time [Morrison] came across Dr. Pepper he was married and he had a son,” said Summar-Smith.

Coca-Cola was created in 1886. Pepsi was invented in the 1890s, but got its name in 1898.

“The soft drink industry itself, as a whole, was still really trying to figure itself out in the late 1800s, early 1900s,” Summar-Smith said. “Each town had their own soft drink manufacturing facility.”

Coca-Cola established itself most quickly, aided by its invention of the coupon, which offered free samples of its new beverage. Pepsi positioned itself as a less expensive competitor to Coke.

Ads for Dr Pepper and Coca-Cola on a store in North Carolina, in April 1938.

While Coke and Pepsi were making waves, Dr Pepper “just didn’t push it that hard,” said Tristan Donovan, author of “Fizz: How Soda Shook Up the World.”

Early in the 20th century, Dr Pepper encouraged customers to drink a Dr Pepper three times a day, at around 10 a.m., 2 p.m. and 4 p.m., to keep their energy up. While successful, the campaign never focused on the product’s unique, non-cola flavor.

In the 1950s, Dr Pepper branded itself “the friendly Pepper-Upper,” once again focusing on the rush of energy you could get from any can of soda.

Then, everything changed.

In the early 20th century, national bottlers that worked with with Coke or Pepsi shied away from Dr Pepper, fearing they would run afoul of agreements that barred them from partnering with a competitor. As a result, Dr Pepper had little national distribution, focusing primarily on Texas and nearby states.

In the 1960s, PepsiCo sued Dr Pepper for trademark infringement. Dr Pepper countered, accusing Pepsi of denying the beverage entry to its distribution platform. In 1963, a judge ruled for the bottler, opening the door to the product’s national expansion.​​

Dr Pepper “pulled off a legal coup that gave it the necessary leg up: It argued effectively in a US District Court that Dr Pepper was not a cola,” a 1984 article in D Magazine explained. Or as the Federal Trade Commission put it, “the suit opened up PepsiCo and Coca-Cola bottlers to Dr Pepper and its sales rose immediately.”

With new-found access to the whole country, the brand “started promoting [itself] much more heavily,” said Donovan, the author of “Fizz.”

Through the 1970s, Dr Pepper marketed itself to a national audience as a unique flavor, a shift that D Magazine said “fleshed out an identity for Dr Pepper that may be its most formidable asset.” In 1977, the company launched its “Be a Pepper” campaign, encouraging people to identify as Dr Pepper drinkers.

The

Today, Dr Pepper advertises itself as a treat, using a pint-sized mascot called Lil’ Sweet in its commercials. Another campaign, Fanville, is set in a fictionalized world where people are obsessed with college football and also Dr Pepper, positioning the beverage as a cult favorite.

After Dr Pepper established itself as an alternative to mainstream colas, it launched on a path that ultimately made it part of the country’s third-largest soft drink maker, Keurig Dr Pepper.

During the wave of mega-mergers in the 1980s, Coca-Cola tried to scoop up Dr Pepper.

In 1986, soon after PepsiCo announced its intention to purchase 7Up, Coca-Cola said it had agreed to acquire Dr Pepper. The plans would have made Coke and Pepsi the most formidable players in the market by far, the Los Angeles Times reported at the time.

But both Coke’s and Pepsi’s deals were blocked, as the FTC decided the beverages were similar enough to pose a possible antitrust threat.

A whirlwind series of mergers, acquisitions and spinoffs ensued. Dr Pepper and 7Up merged in the late 1980s. Over the years, Cadbury Schweppes took stakes in the combined company and, eventually, full ownership of the brands. In 2008 Cadbury spun off its North American beverage division to create the Dr Pepper Snapple Group. A decade later, Keurig Green Mountain merged with that company, creating Keurig Dr Pepper.

Bottles of Dr. Pepper move down a production line at the Swire Coca-Cola bottling plant in Utah.

Today, KDP still trails behind Coca-Cola and PepsiCo, but it’s narrowing the gap.

By volume, Coca-Cola controlled about 40{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of the US retail market in the first nine months of 2022, followed by PepsiCo with about 29{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} and Keurig Dr Pepper with roughly 25{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, according to Beverage Digest’s data.

Compared to the year before, PepsiCo’s share fell by 1{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, while Keurig Dr Pepper’s ticked up. And over the years, the Dr Pepper brand has been gaining momentum while some of its competitors struggle. That might be because of consumers’ increasing interest in flavored soft drinks, said Stanford, the publication’s editor.

There are other advantages to existing outside of the cola dichotomy. Food-service providers typically have an agreement with either Coke or Pepsi for its soda fountains, and one fountain won’t feature products made by the other. But the fountains often offer Dr Pepper, making it a widely available choice.

“Dr Pepper is the number one most differentiated trademark in beverage — not just soft drinks, but in beverage,” said Derek Dabrowski, general manager of juices, mixers and sauces at KDP. People reach for Dr Pepper when they want a treat, he added. That’s “where we have been winning.”

How you can get a $500 flat, no-interest loan at Wells Fargo

How you can get a $500 flat, no-interest loan at Wells Fargo

Wells Fargo announced a new short-term, small-dollar loan for customers. The $250-$500 loans could help lower-income customers avoid riskier ways of getting short-term cash, one group says.

Wells Fargo announced a new short-term, small-dollar loan for customers. The $250-$500 loans could help lower-income customers avoid riskier ways of getting short-term cash, one group says.

NYT

Wells Fargo has launched a new kind of loan that offers customers short-term cash for a flat fee — adding to a slowly growing list of cheaper, less risky financing options for cash-strapped customers.

The bank announced the new product, dubbed “Flex Loan,” on Wednesday. It’s a $250 or $500 digital-only loan that customers can apply for on their smartphone, and comes with a flat fee of $12 or $20, respectively. Borrowers pay their amount back in four monthly installments, with no interest.

It’s already available in select markets, and launching in all states in the next four to six weeks, bank spokesman Josh Dunn told The Charlotte Observer Thursday. Flex loans are available only to Wells Fargo customers — the bank uses factors like account management practices, tenure and balances to determine eligibility, rather than using an independent credit bureau.

The loan is meant to be a quick and simple way for customers to directly access funds when they most need them, the bank said in a news release, without applications, hidden fees, late charges or interest.

The Flex Loan is similar to other small, short-term loans that U.S. Bank or Charlotte-based Bank of America offer, sometimes marketed as a cheaper alternative to overdraft fees.

Such loans also function as a good alternative to riskier methods of obtaining short-term cash, said Alex Horowitz, a lead consumer researcher at The Pew Charitable Trusts. He’s been tracking the ways these types of small loans can help lower-income bank customers avoid turning to more harmful options, like payday lenders charging triple-digit interest rates.

“Consumers have turned to (options like) payday lenders, because they haven’t been able to borrow small amounts from their bank,” Horowitz said. “But (these loans) are faster, they cost at least 15 times less, and they’re more affordable. So that’s a win for consumers.”

CLT_BuildingMugs1_4.JPG
Wells Fargo, one of Charlotte’s largest banks, isn’t the only bank to offer small-dollar, short-term loans to customers. Bank of America and U.S. Bank have similar programs. Arthur H. Trickett-Wile atrickett-wile@charlotteobserver

A payday loan alternative

Horowitz primarily looks at how small-dollar loans like Wells Fargo’s new product contrast with payday loans, which are short-term high-interest loans that many consumers take out in hopes of paying off with their next paycheck.

But those two-week loans often create more problems than they solve, Horowitz said. Sky-high interest rates — some as high as 400{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} — can leave borrowers drowning in debt for months.

“We know that when payday loan customers are in distress, they don’t focus on price or affordability. They focus on speed, ease of access and certainty of approval,” he said.

Compared to those kinds of loans, Wells Fargo’s small-dollar offering costs about 15 times less, he added.

Payday lending is outlawed in North Carolina, and about half the states, but there still are a number of other risky, high-interest financing options out there, Horowitz said. Major banks’ small-dollar loans could help low-income customers avoid pawn shops or taking out other small loans with five times the interest rate.

“All states have pawn shops. All states have rent-to-own stores,” he said. “Some customers overdraft their checking account repeatedly as a way to borrow small amounts of money. These new loans are a more affordable option than that.”

CLT_ALS_Wells_001.JPG
Wells Fargo is based in San Francisco but has its largest employment base in Charlotte, with some 27,000 workers here. Alex Slitz alslitz@charlotteobserver.com

Other banks offering small loans

Wells isn’t the only local bank to offer a small-dollar, low-cost loan.

In 2020, Bank of America launched a similar product called “Balance Assist.” It allows customers to borrow up to $500 for a $5 flat fee, paid in three monthly installments.

Other banks with small-dollar loan programs include Ohio-based Huntington Bank and Minneapolis-based U.S. Bank, which has a handful of branches in Charlotte.

The loans are relatively low risk products for the banks, Horowitz said. “The bank is lending to known customers,” he said. “There’s a track record here. Even customers with low credit scores are successful in repaying when they can do so in affordable installments at fair prices.”

Plus, the loans’ tiny size means they’re still a small liability for banks – compared to something like a mortgage, Horowitz noted, which is nearly 100,000 times larger

He’s also confident that customers will make use of these types of loans: when Pew surveyed current payday loan borrowers, eight in 10 said they’d switch to using small loans at their bank.

Dialing back on overdraft fees

Bank of America and Wells Fargo also have marketed the loans as a more consumer-friendly alternative to overdraft fees.

Bank of America, Wells Fargo and other banks have started offering more options for lower-income customers after their practice of charging overdraft fees drew sharp criticism from lawmakers, especially during the pandemic.

Critics argued the fees were boosting banks’ profits at the expense of customers who could least afford it. In response, several banks ditched the fees, reduced them or offered options like overdraft-free checking accounts or small loans.

Horowitz hopes to see additional banks offer similar products. The more banks that offer short-term, small loans, the better chance their customers will have of avoiding the worst, he said.

“It can help them avoid other bad options: getting their utilities disconnected or having their car repossessed or being evicted,” Horowitz said. “If an affordable small loan from a bank can help someone avoid those harmful outcomes, that’s a win for consumers too.”

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Hannah Lang covers banking, finance and economic equity for The Charlotte Observer. Her work has appeared in The Wall Street Journal, the Triangle Business Journal and the Greensboro News & Record. She studied business journalism at the University of North Carolina at Chapel Hill and grew up in the same town as her alma mater.