How My Airbnb ‘Tiny House’ Hotel Made $860K in Its First Year

How My Airbnb ‘Tiny House’ Hotel Made $860K in Its First Year
  • Isaac French built his “tiny hotel” — a short-term-rental listing of seven tiny houses — in 2021. 
  • The business has brought in $860,000 in bookings since opening in January 2022.
  • French shares how he grew direct bookings and the property’s social media to find early success.

This as-told-to essay is based on a conversation with Isaac French, the 25-year-old owner of Live Oak Lake in Waco, Texas. Insider has verified Live Oak Lake’s income, costs, and valuation with documentation. The following has been edited for length and clarity

At 25 years old, I’ve already worn several entrepreneurial hats. 

I’ve been an accountant, a bookkeeper, and an artist, and I’ve worked in my family’s construction business since I was young.

Last year, I built and opened a “tiny hotel” — a short-term-rental property made up of seven tiny houses — that made $860,000 in bookings.

Lakeside South cabin, Live Oak Lake

The Lakeside South cabin.

Shelby Wilray



I came up with the idea in March 2021, when I was running a cloud-based accounting business in Waco, Texas, where I grew up and now live.

My experience in construction gave me the confidence to pursue it.

To build this ‘tiny house’ hotel, I bought 5 acres of land in Waco

I paid $138,000 in cash for the land, using nearly all my savings. I then got an appraisal for the construction costs of the project and applied for an 80{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} construction loan to cover the materials and labor. 

Aerial Map of Live Oak Lake

Live Oak Lake.

Isaac French



The bank wasn’t keen on loaning a 24-year-old that kind of money. I partnered with my dad, my two brothers, and my father-in-law, while remaining the majority shareholder. This gave the project more stability and liquidity.

The partnership also meant we could use part of a line of credit from my family’s construction business to get us over the finish line.

It took nine months to complete the build and cost $2.5 million. We opened Live Oak Lake to the public in January 2022. I knew that once we could prove the property’s income potential, it would be appraised at a much higher value and we’d be able to take out a higher mortgage. In mid-2022, four months after opening, the property was valued at $3.1 million.

We were able to do an 80{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} cash-out refinance on the property and received a $2.48 million loan. We used this to pay off the construction loan and line of credit.

In the first 12 months that Live Oak Lake has been open, we’ve brought in $860,000 in bookings and grown our Instagram to 70,000 followers. We’ve also received 457 five-star ratings.

Here are my tips for running a successful short-term-rental business. 

Cedar Brook cabin, Live Oak Lake

The Cedar Brook cabin.

Jon Kreye



Social-media marketing 

Drawing customers to our website and rental listings was the first challenge, and marketing played a big role. I started growing the Live Oak Lake Instagram presence when we opened, and now we have 70,000 followers. Instagram has also been our main funnel for direct bookings which have higher profit margins for us. 

Partnering with travel influencers via giveaways was an extremely effective way to grow our following. 

We’ve played around a little bit with paid advertising on Google and Facebook, but our biggest success has been the organic growth from consistently posting high-quality content.

It’s all about creating reels and photos that show off the space. I manage our social-media marketing because it’s something I’m passionate about. We work with freelance videographers and photographers to create the assets. 

Dock at Live Oak Lake

The dock at the Water’s Edge Common is available for all the guests to use.

Corey O’Connell



Take advantage of direct bookings

One reason for our success is that around 60{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of our bookings come directly from our Live Oak Lakes website. 

We make about 10{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} more profit through direct bookings because we can avoid booking-site fees. We pass on 5{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of this to our guests, which makes it 5{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} cheaper for them to book through our site. There’s an incentive for them to book via the site, and we make a higher profit.

There are many perks to having direct bookings. There’s no data wall between the guests and the host like there is on booking sites like Airbnb. When guests book directly, we can ask for their email addresses and phone numbers, which means we can market back to them directly. This has a positive impact on return bookings. 

Shadow Bend cabin, Live Oak Lakes.

Kayaks are available for guests.

Stephen Miller



Invest in making your vacation rental an ‘experience’ that people will want to return to

We’ve put a lot of effort into the “experience” of staying at Live Oak Lake to make guests’ stays feel special. We want people to feel both lost in nature and part of a village community when staying with us.

We have hammocks, hot tubs, and a pond. We also offer kayaking and paddleboarding.

The cabins are spaced a couple of 100 yards apart from each other, so there’s privacy, but they are linked with string lights so the cabins don’t feel isolated.

The lights reflect on the pond at night, creating a charming vibe. 

If you create a product that’s cohesive, intentional, and thoughtful, then your guests will be your greatest mouthpieces. 

We’ve consistently heard guests say: “Oh, my goodness, we’re coming back, and we’re going to make our annual family reunion here,” or, “We’re going to bring all of our friends and rent two or three cabins.”

We’ve already hosted corporate retreats and family reunions. Now guests can rent the whole property, so we can host weddings. It’s been cool to be a part of their traditions and hear that feedback. 

It creates a very durable brand for us that makes me feel confident about the future.

6 Google Business Profile Tips For Hotel Brands

6 Google Business Profile Tips For Hotel Brands

Google is the answer to most people’s problems.

Feeling hungry, need to get lunch? Find it on Google.

Need to book a hotel? Google its reviews.

This is why Google gets over 3.5 billion searches each day.

And interestingly, a large percentage of these searches have local intent.

Since Google is the first place many people go when looking for hotels, the saturated hospitality industry has much to gain from the search engine giant’s remarkable features.

Google Business Profile (GBP) is one feature that helps even smaller hotels have good exposure with their target audience, despite their chances of ranking through regular SEO being relatively slim.

This article will give you practical tips for optimizing your GBP to get the most out of Google’s awesome offering.

Benefits Of Google Business Profile For Hotel Brands

One of the top perks of having a GBP listing is that your business gets closer to your audience by being where they look often.

GBP levels the playing field for all hotel brands, giving everyone an equal opportunity to succeed.

Even smaller, family-owned properties can rank in response to searches for local hotels.

GBP is a free business listing that allows you to share your hotel details, like business hours, room prices, contact numbers, and more, with your potential guests.

Specifically designed to promote local brands, when appropriately used, GBP can enhance your online visibility and direct organic traffic to your website.

This can result in increased bookings and more revenue.

But that’s not the only way GBP helps hotels get more bookings.

A BrightLocal survey found that 49{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of customers they polled trust online reviews, and GBP helps you capitalize on this and win your customers’ trust through its spectacular review and rating system.

On top of all that, having a GBP for your hotel increases your chances of appearing in the coveted local pack and gives your hotel good visibility on Google Maps as well.

Hotel SEO With GBP Optimization

After reviewing the benefits of GBP, you must be excited to claim your hotel’s GBP listing and enjoy the exposure and value it can bring.

But merely claiming your GBP isn’t enough.

You need to optimize your listing for the best results.

Here are a few GBP optimization tips to get you started:

Ensure Information Accuracy

99{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of consumers polled in the survey by BrightLocal have used the internet to find information about a local business in the last year.

People turn to Google and rely on GBP listings for information.

And good hotel SEO strategy ensures that the information about your business on your GBP listing is accurate.

Aside from accuracy, you must ensure your listing is complete with all the information that a potential guest may require to drive good value out of your GBP listing.

Customers are 2.7 times more likely to consider you reliable if your GBP profile is complete with accurate information.

In a world of increasing competition in the hospitality industry, you cannot afford to lose your customer’s trust or leave them frustrated with inaccurate information.

Some important pieces of information that need to be accurate and regularly updated on your listing include:

  • Your contact number. Confirm this number is responsive.
  • Your hotel’s address.
  • Your check-in and check-out times.
  • Your website’s URL.

Can you imagine how frustrated your guest will be if they booked a room based on the check-in/check-out times mentioned on your GBP listing, only to find out they were inaccurate?

Can you also imagine how this might earn you a negative review?

So, prioritize the accuracy of the information and minimize the chances of driving your guests away.

Check out how Sheraton Maldives have kept their GBP listing up-to-date.

The website button promptly opens their website in the next tab. You get approximate prices for your choice of days and a lot of other information through just one Google search.

Sheraton Maldives Full Moon Resort & Spa GBP listingScreenshot from Google Business Profile, August 2022

Don’t Ignore The Q&A Section

A hotel’s GBP listing comes with a dedicated question and answers section where potential guests come to share their queries.

Other customers will peruse these to get answers before booking a room with your hotel.

Use this section to understand what your guests want to know and answer questions in detail. A yes or no won’t suffice.

You must be thorough and courteous, but also avoid writing long essays.

A comprehensive and concise answer would do.

Also, be quick to respond to the questions asked in this section.

These questions are open for anyone to answer. And if you don’t respond to the queries yourself, someone, perhaps a local guide, will.

They may share inaccurate information, which may hurt your guest experience.

So, check your GBP listing frequently to spot new questions and answer them promptly.

You can also link your website’s FAQ section here to attract organic traffic to your site.

Check out how Sheraton’s team has taken the time to address the question.

Also, don’t miss the way they have answered their question in a courteous, comprehensive, yet concise manner.

Sheraton Maldives Full Moon Resort & Spa Q&AScreenshot from Google Business Profile, August 2022

Capitalize On Hotel Attributes And Details

Google Business Profile allows hotels to share their attributes and details with the guests.

This section is for you to inform your guests of the amenities and facilities offered at your property.

It can also create booking opportunities since many guests decide whether they’d like to book a place based on the amenities listed in this section.

Be sure to list all the amenities your hotel has.

These may include:

  • Health and safety attributes.
  • Housekeeping.
  • Laundry.
  • Concierge.
  • Whether pets are allowed or not, and more.

You can check out what amenities other hotel brands have listed on their GBP listing and get ideas from them on what to add to your section.

However, as with other information, you must ensure that all the amenities you include in your listing are offered at your property.

Otherwise, a guest who booked your place for its pet-friendliness will not leave a nice review if they drop by and find you don’t allow cats within your vicinity.

Sheraton Maldives has done it right with its amenities and hotel details section.

Some amenities are listed here, and guests can check out other attributes and amenities in detail by clicking on the more amenities button.

Hotel detailsScreenshot from Google Business Profile, August 2022

Collect Reviews

Reviews can make or break your hotel.

98{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of consumers polled by BrightLocal read online reviews for local services.

If a guest has shortlisted your hotel as their property of choice, the next thing they will do is to check out your reviews, most likely on Google.

And often, they will decide whether they want to book a room with you based on these reviews.

So, offer a positive guest experience and ensure your review section gets a healthy amount of positive reviews.

Getting positive reviews, however, may not be as easy as it sounds.

People are quick to leave a negative review but not so generous when they’ve had a positive experience.

But you cannot let your positive reviews slide.

Sheraton Maldives has over a thousand reviews and a healthy mix of 5-star and fewer-than-5-star reviews. This is the kind of review section we are looking for.

Sheraton reviews on GBPScreenshot from Google Business Profile, August 2022
Sheraton reviews on GBPScreenshot from Google Business Profile, August 2022
Sheraton reviews on GBPScreenshot from Google Business Profile, August 2022

Add As Many Photos And Videos As Possible

Booking online is risky.

So people want to be certain that the room they book will live up to their expectations.

And while textual details help, what drives people toward hitting that “book now” button are high-quality photos and videos of all the features and amenities you have promised in your listing.

This is perhaps why listings with photos get 35{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} more clicks to their website than those that don’t.

Make sure to upload high-quality and realistic photos of your rooms from all angles and any other amenities you offer.

Notice the emphasis on ‘realistic’?

That’s because you must ensure the pictures you upload don’t over-promise. If the room in the picture has a beach view, ensure the actual room delivers according to this expectation.

Also, don’t forget to optimize your images for SEO.

Write a descriptive alt text for each image and optimize with relevant keywords wherever possible. But don’t keyword stuff!

You can take inspiration from Sheraton Maldives if you can’t think of how to make your GBP album.

They have included eye-catching photos of their exteriors, interiors, amenities, rooms, and more.

Sheraton Maldives GBP albumScreenshot from Google Business Profile, August 2022
Sheraton Maldives GBP albumScreenshot from Google Business Profile, August 2022

Use Analytics And Continue Optimizing

Nothing in the digital world is successful unless it is optimized regularly. And the same is true for your GBP profile.

Another remarkable feature of GBP is that it gives insights into your listing’s performance.

By analyzing your GBP stats, you can get answers to critical questions like how many views your listing has bagged.

What search queries have brought the most views? And where is your audience coming from?

Use this information to see how well your GBP campaign has performed and determine how to improve these results.

Use Google Posts

Google post is another one of GBP’s valuable features.

It allows you a direct interaction opportunity with your potential guests.

You can share updates about your hotel, disclose offers and discount deals, and communicate with your prospects from the search engine results page (SERP).

The Google post section can engage your audience, win your website organic traffic, and earn your business some good leads.

But only if used right.

Check out how this hotel does its Google posts section just right:

Sheraton Maldives Full Moon Resort & SpaScreenshot from Google Business Profile, August 2022

 

Conclusion

GBP offers remarkable opportunities for hotel brands to interact with potential guests and impress them with their services – before the guests even step on their property.

It offers unique features carefully designed for the benefit of small business owners, free of cost.

GBP offers unprecedented exposure and interaction opportunities to hotels that may not have a huge marketing budget.

But your ultimate business success is rooted in your service, and your GBP reflects the guest experience you offer.

So, while optimizing your GBP listing, focus on your hotel’s areas of improvement so your efforts can yield positive results.

More resources:


Featured Image: Fit Ztudio/Shutterstock