Hertz to face 100 new false arrest claims from customers

Hertz to face 100 new false arrest claims from customers

Lawyers are planning to file 100 new claims about the coming weeks on behalf of Hertz clients who say they had been victims of false arrest incidents.

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Amid the new scenarios is Brittany Morgan and Jeremy Benjamin, a few who was pulled more than and arrested at gunpoint in Houston, Texas right after leasing a Ford Mustang from Hertz at George Bush Intercontinental Airport.

“We confirmed the law enforcement the paperwork and instructed them we experienced naturally not stolen the car. We were shocked when the law enforcement told us that the license plate on our car or truck was from a different automobile that was noted stolen and that it was not even the license plate outlined on our rental paperwork,” the couple wrote in a authorized declaration. “We are infuriated that one thing like this could materialize, and dumbfounded to understand that Hertz has previously rented “stolen” automobiles to prospects.” 

The symbol of the American automobile rental organization Hertz is seen at the Nantes-Atlantique airport in Bouguenais near Nantes, western France, April 7, 2016. (REUTERS/Stephane Mahe/File Picture / Reuters Photos)

A further new case is Michael Okoasia, a songs movie director from New York Metropolis who rented a 2019 Nissan Versa from Hertz at the LAX Marriott Lodge in California. Okoasia was on his way to a task when he was pulled in excess of in Hollywood and arrested at gunpoint by 10 officers as aspect of a felony end. 

“Hertz had rented me the improper motor vehicle and then with out any investigation noted the vehicle I was driving stolen. I was sooner or later permit go, and the motor vehicle towed, but not right before a very general public arrest in Hollywood,” he said in a legal declaration. “I experienced to tell the creation workforce I had been arrested for remaining in possession of a stolen vehicle.”

In addition to the traumatic practical experience, Okoasia stated he lost all-around $20,000 from the new music video clip that he was not capable to shoot and other expenditures these as airfare. 


To date, at the very least 230 scenarios have been filed in opposition to Hertz by an expansive lawsuit in Delaware personal bankruptcy court docket trying to get in excess of $750 million in damages. In addition, lawmakers in Congress have demanded answers from Hertz and referred to as on the Federal Trade Fee to look into the inaccurate theft reports.

Some of the new conditions will be filed as civil conditions outside the bankruptcy continuing mainly because the incidents took place following Hertz emerged from personal bankruptcy.

Hertz Rental

Vehicle exiting the Hertz car or truck rental parking location at Miami Worldwide Airport (Kike Calvo/Universal Images Team through Getty Pictures / Getty Images)

Hertz, which files about 3,000 police stories every year in relationship to its automobiles, maintains that the wide bulk of promises contain renters who were being “a lot of months or even months overdue returning autos and who stopped speaking with us nicely outside of the scheduled owing date.” 

“Hertz cares deeply about our clients, and we efficiently give rental autos for tens of tens of millions of vacationers each individual 12 months,” the organization told FOX Small business in a assertion. “Where our customers have been negatively influenced, we are fully commited to doing what is right by our prospects. At the very same time, we will defend and defend towards untrue promises meant to induce our enterprise hurt.”


Hertz CEO Stephen Scherr just lately instructed analysts on the firm’s to start with quarter earnings call that its procedures and strategies are “made to diminish the probability of harmless customers currently being impacted in the foreseeable future” and that the affected team is “a fraction of a proportion of the millions of rentals” processed every year.

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Francis Malofiy, the victims’ lawyer who has used a long time fighting Hertz in court docket, tells FOX Enterprise that Scherr and Hertz’s recent opinions are “discordant” with what is actually truly going on and “irritating for a lot of individuals who are nevertheless becoming arrested, jailed and prosecuted for untrue police stories.”

“There is a substantial planet of variance among a thing that is lost or misplaced or that you can’t obtain and one thing which is stolen,” he claimed.  

Malofiy says that Hertz data files the incorrect law enforcement reports when there is a failure to process payment for rental extensions soon after 62 days and that the business is not executing its thanks diligence to sufficiently investigate right before reporting the cars and trucks as stolen. 

In addition, he promises the company is backdating rental thanks dates, deleting rental extensions, charging and collecting full payment from prospects without the need of notifying police immediately after the incorrect theft reports are filed and converting civil payment disputes into legal matters to steer clear of arbitration and get a “economical and litigation benefit.”

“It’s placing earnings ahead of human lifestyle and it really is a reckless disregard to the lifetime of someone else,” he reported.

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According to Hertz, regulation enforcement is notified when a vehicle noted stolen is recovered to get rid of it from the Nationwide Crime Facts Middle databases. Nevertheless, the Philadelphia Inquirer previously documented that Hertz “has no mechanism to withdraw a prison referral mainly because … it has to manage a partnership of ‘integrity and responsibility’ with legislation enforcement.”

Malofiy states a setting up stage for Hertz to do right by buyers is to rescind incorrect police reports and hire extra neighborhood corporate managers to perform preliminary investigations to steer clear of upcoming false arrest incidents. 

“I recognize the CEO’s statements that they are heading to settle these claims, that they are likely to put this driving them, but the sincerity of the assertion is measured by how he values the damages,” Malofiy adds. “Corporations really don’t discover from their issues unless of course they pay back for them and Hertz has to spend for their blunders.”