Adtalem Global Education Inc. (NYSE:ATGE) Q2 2023 Earnings Call Transcript

Adtalem Global Education Inc. (NYSE:ATGE) Q2 2023 Earnings Call Transcript

Adtalem Global Education Inc. (NYSE:ATGE) Q2 2023 Earnings Call Transcript February 2, 2023

Operator: Hello, and welcome to the Adtalem Global Education Second Quarter Fiscal Year 2023 Earnings Call. A question-and-answer session will follow the formal presentation. As a reminder, this conference is being recorded. It’s now my pleasure to turn the call over to Chandrika Nigam, please go ahead.

Chandrika Nigam: Thank you. I’d like to remind you that this conference call will contain forward-looking statements within the meaning of the safe harbor provision of the Private Securities Litigation Reform Act of 1995 with respect to the future performance and financial condition of Adtalem Global Education that involve risks and uncertainties. Actual results may differ materially from those projected or implied by these forward-looking statements. Potential risks, uncertainties and other factors that could cause results to differ are described more fully in Item 1A Risk Factors of our most recent annual report on Form 10-K filed with the SEC and our other filings with the SEC. Any forward-looking statement made by us is based only on the information currently available to us and speaks only as of the date on which it was made.

We undertake no obligation to publicly update any forward-looking statement, whether written or verbal that may be made from time to time, whether as a result of new information, future developments or otherwise, except as required by law. During today’s call, our commentary will refer to non-GAAP financial measures, which are intended to supplement, do not substitute for our most direct comparable GAAP measures. Our press release, which contains the GAAP financial and other quantitative information to be discussed today as well as reconciliation of GAAP to non-GAAP measures is available on our website. Please note that all financial results and comparisons made during today’s call are on a continuing operations basis, exclude special items and are in comparison to the prior year period unless otherwise stated.

Telephone and webcast replays of today’s call are available for 30 days. To access the replays, please refer to today’s press release. We’ll begin today’s presentation with prepared remarks from Steve Beard, Adtalem’s President and Chief Executive Officer; and then hear from Bob Phelan, Senior Vice President and Chief Financial Officer. Following the prepared remarks, we will have a question-and-answer session. And with that, I’ll now turn the call over to Steve.

Steve Beard: Thank you, Chandrika. Good afternoon, everyone, and thank you for taking time to join our second quarter fiscal year 2023 earnings call. Our teams delivered another solid quarter. For the fiscal second quarter, we delivered revenue of $363 million and adjusted earnings per share of $1.17, with adjusted EBITDA margins of 25.4{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, reflecting a 220 basis point improvement over the prior year. These results demonstrate our commitment to serving our students and driving operational discipline across the organization, supporting long-term profitable growth as we continue to position Adtalem as a leading provider of professional talent to the health care industry. In the second quarter, we continued to maximize operational effectiveness across our institutions through a range of initiatives.

To enhance the student experience, we continue to deploy new capabilities focused on driving improved persistence. We have introduced new affirmative registration tools to aid our students in the process of curating the courses for the upcoming term, providing selections that can be tailored to their individual interests as well as other criteria. This proactive approach also helps our teams prioritize students that might be at risk for not registering for the next term. As a result of these efforts, we’re seeing a trend of improving persistence rates across each of our institutions. On the marketing side of the house, we continue to scale our capabilities in branding, paid media and web experience with a goal of further optimizing our marketing spend.

In addition, we’re adopting an approach to deploying that spend that is better balanced across the top and bottom of the marketing funnel, allowing us to build brand equity even as we drive improved enrollments. These efforts are occurring in the context of a broad range of transformational initiatives aimed at accelerating performance across the critical value-creating activities to drive sustained profitable growth. Moving on to results by segment. Our performance in the second quarter was largely supported by strength in Chamberlain and Med/Vet, partially offset by enrollment headwinds at Walden. Importantly, the margin expansion we delivered during the quarter was a direct result of our focus on cost discipline, coupled with solid execution on capturing synergies in what remains of the Walden integration.

Looking at our segments, total enrollment at Chamberlain continued to show modest improvement during the quarter, supported by the success of campus-based BSN programs along with the growth of BSN Online. Qualified medical staff are now needed more than ever due to the national shortage in nurses as evidenced by the recent strike we saw in several New York City-based hospitals. As the leading U.S. nursing educator, we expect Chamberlain to continue to play a key role in filling these gaps and empowering students to make meaningful contributions to the profession. Within Med/Vet, while the second quarter was not an intake period for the segment, we continue to drive our efforts towards improving student enrollment and persistence rates. Now turning to Walden.

Walden remains an important catalyst for Adtalem’s transformation. We are making consistent progress in our integration efforts and expect to fully realize the benefit of Walden’s unique capabilities, breadth of programs and the attractive synergy opportunities the combination affords. We remain confident in our ability to deliver improved enrollments and expect to see improving trends in the latter part of the year. In the meantime, we continue to invest in strengthening the capabilities of our student-facing teams across the segment. While our primary focus has shifted from integration to growth, synergy capture remains on track, and we expect to deliver the anticipated $30 million of cost synergies in year two of the acquisition. Our confidence in the near-term prospects for Walden remain high.

We expect the investment to deliver its intended results. And just as importantly, we expect it to play a critical role in helping us realize our ambition of being a category of one in health care education. Moving on to academic highlights. Our commitment to expanding access to quality education and driving superior outcomes for students remains at the core of what we do. This is underscored by several achievements in the quarter. We’re pleased to note that Walden continues to rank first in granting research doctoral degrees in health sciences, psychology, social sciences, business, education, and other non-science and engineering degrees. At Chamberlain, we announced the launch of a home health specialty initiative with funds from a $1.2 million grant from the American Nurses Foundation.

Nervous system, Human body, Health

Nervous system, Human body, Health

Photo by Camilo Jimenez on Unsplash

As part of this initiative, Chamberlain is developing an online didactic course for using these nursing programs in partnership with the country’s leading home care and medical staffing franchise BrightStar Care. This course will provide nursing students broader access to home health and other specialties, which are in critical need of staffing. At Walden, we’re quite excited about the Believe & Achieve Scholarship program, which recently launched as a tool to enhance persistence for students enrolling starting in the February 2023 session. The program rewards persistence through the student journey and underscores our commitment to empowering students and ensuring that they realize their academic and professional goals. With that, I’ll address our guidance for the year.

We are reaffirming our fiscal 2023 guidance for revenue to be in the range of $1.38 billion to $1.45 billion and adjusted earnings per share of $3.95 to $4.20. For the balance of the year, we remain optimistic that the demand environment will continue to improve modestly. Most critically, we are confident that our strategic investments in brand and student experience coupled with our disciplined operational focus will support maximized value creation for our shareholders. We are optimistic about the future and the foundation we are building for the students we serve. We’re executing on a number of transformational initiatives that will position Adtalem to be a key player in the evolving healthcare industry. These efforts are core to our recently launched Growth with Purpose program, which we’re excited to tell you more about over the coming months.

With hundreds of thousands of medical professionals having exited the space in recent years, along with growing demand for better working conditions, we believe that the programs we provide to address critical shortages in healthcare talent are more important than ever. Our initiatives are centered on supporting enrollment, while enhancing student outcomes and propelling our graduates toward gainful employment. This is what drives Adtalem’s impact on our communities, which is central to our Growth with Purpose. We remain enthusiastic about what lies ahead. Now with that, I’ll turn the call over to Bob for a discussion of our financial results.

Bob Phelan: Thanks, Steve and hello everyone. Today, I’ll review our financial results and key drivers for our performance in the second quarter. Later in my remarks, I’ll discuss our expectations and assumptions for the fiscal year 2023. I’ll begin with a summary of our financial performance starting with the top line. Revenue in the second quarter decreased 2.1{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to $363.3 million compared with the prior year. Consolidated adjusted operating income for the quarter was $79.5 million, and adjusted EBITDA was $92.1 million, an increase of 13.2{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} and 7{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} respectively. Adjusted EBITDA margin was 25.4{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} or 220 basis points higher than the prior year. This continued year-over-year margin expansion was driven primarily by operational efficiencies and a realization of cost synergies.

Adjusted net income for the quarter was $54.2 million and adjusted earnings per share was $1.17 or 56{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} higher than the prior year. Next, I’ll discuss financial highlights by segment. The Chamberlain segment reported second quarter revenue of $141.4 million up 1.6{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} when compared with the prior year. Adjusted EBITDA was $37.7 million, an increase of 17{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} from $32.2 million in the prior year. The 360 basis point expansion in adjusted EBITDA margins was primarily the result of value capture initiatives and lower labor costs. Total student enrollment during the quarter decreased modestly by less than 1{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} compared with the prior year due to headwinds experience and post-licensure nursing, partially offset by continued improvement in enrollment and pre-licensure programs.

Additionally, improvement in overall persistence across the segment continues to progress as a direct result of our concentrated efforts on the student experience and persistence initiatives. Turning to Walden. Revenue in the second quarter was $131.9 million, down 6.2{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} from $140.6 million in the prior year. Adjusted EBITDA was $31.6 million or 11.5{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} lower year-over-year. Total student enrollment decreased 7.8{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} year-over-year due to downward pressure in our post-licensure nursing programs, which is partially offset by year-over-year improvement in overall student persistence. In the Med Vet segment, revenue in the second quarter decreased 1.6{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} compared with the prior year to $90 million, while adjusted EBITDA was $26.3 million or 8{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} higher than the prior year, primarily driven by continued benefit from cost management and synergy realization.

Now turning to cash flow, balance sheet and capital structure. Net cash provided by continuing operations year-to-date was $42.3 million and capital expenditures totalled $9.8 million. As a result, free cash flow year-to-date is $32.5 million an increase of $66.3 million compared with the prior year. As a reminder, we define free cash flow as cash provided by continuing operations, less capital expenditures. During the quarter, we continue to progress on our financial strategy by deploying capital to strengthen the balance sheet. We repurchased $50 million of our Term Loan B resulting in gross debt of $708 million and net leverage of 1.4x as of December 31, 2022, remaining well within our targeted range. We have now reduced our outstanding debt by 57{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} from the same time last year, a reduction of over $940 million.

Looking ahead, we intend to continue to strengthen our balance sheet and deploy capital to maximize returns for our shareholders, while also focusing on reinvesting in organic growth opportunities for our businesses. Moving on to our outlook. As Steve mentioned, we are reaffirming our guidance revenue to be within the range of $1.38 billion to $1.45 billion and adjusted diluted earnings per share of $3.95 to $4.20. We also remain on track to deliver $30 million of cost synergies during fiscal year 2023. With respect to our guidance, I’d like to remind you that our guidance is for the full year only and we did not provide specific quarterly guidance. Our results of operations can vary from quarter-to-quarter based on the timing of certain expenses, which are more variable in nature.

In Q3, we anticipate a higher level of expenses than in the current quarter as certain costs originally forecasted for Q2 will be recognized in subsequent quarters this year. As such, while we are affirming our guidance range for the full year, we anticipate our mix of earnings by quarter will change due to the shift of certain expenses out of Q2 and into the second half of the year. In closing, I’m pleased with the results we delivered this quarter. Look forward to driving further progress on our goal of leveraging both operational discipline and financial strength to position Adtalem for long-term growth. With that, I’ll now turn the call over to the operator for Q&A.

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Newtek Business Services Corp. (NEWT) Investor Conference Call Transcript

Newtek Business Services Corp. (NEWT) Investor Conference Call Transcript

Newtek Business Services Corp. (NASDAQ:NEWT) Investor Conference Call December 14, 2022 8:30 AM ET

Company Participants

Barry Sloane – Chairman, President and Chief Executive Officer

Nicholas Leger – Executive Vice President and Chief Accounting Officer

John McCaffery – Senior Vice President of Accounting and Finance

Conference Call Participants

Adam Morton – RBC Capital Markets, LLC

Christopher Nolan – Ladenburg Thalmann & Co. Inc.

Robert Dodd – Raymond James & Associates, Inc.

Scott Sullivan – Raymond James & Associates, Inc.

Timothy Switzer – Keefe, Bruyette & Woods, Inc.

Marc Silk – Silk Investment Advisers

Operator

Good day, and thank you for standing by. Welcome to the Newtek Investor Conference Call. At this time all participants are in a listen-only mode. After the speakers’ presentation there will be question-and-answer session. [Operator Instructions] Please be advised that today’s conference is being recorded.

I would now like to hand the conference over to your speaker today, Barry Sloane. Please go ahead.

Barry Sloane

Thank you, operator. Good morning, everyone. My name is Barry Sloane, President, Chairman, Founder, CEO of Newtek Business Services Corp. We appreciate everybody attending an update on the pending acquisition of National Bank of New York City.

For those of you that would like to follow the presentation along today in PowerPoint form, please go to our website, newtekone.com. Go to the Investor Relations section, and you will see the presentation is positioned there, will also be archived dated December 12, 2022.

Joining me on today’s call is Nick Leger. Nick is a Chief Accounting Officer of a publicly traded company, Newtek Business Service Corp.; and John McCaffery, who is the CFO of the soon to be formed, Newtek Bank in North America. We certainly appreciate everyone joining on today’s call.

I would like to forward to Slide 1 of the presentation as well as Slide 2, which really relates to the notes regarding the forward-looking statements, comments, and a special note regarding the financial illustration and targets that we prepared here today.

The purpose of today’s call, obviously, is to update analysts and investors in the pending acquisition of National Bank of New York City as well as the transformation of the company from 1940’s Act, Business Development Corporation, into a financial holding company under the 1933 Act. Clearly, this is an important and valuable transformation to the company and all of its stakeholders, including its shareholders.

On Slide 1 and Slide 2, we talk about a lot of the estimates and expectations that we have made to being able to put this particular presentation and illustration together. A lot of work went into it. Obviously, some of the things we have previously estimated, things such as originations of nonconforming loans of $600 million in 2023, $1 billion in 2024; 7(a) originations, which in this year looks to be somewhere in the neighborhood of $775 million of fundings with fairly modest growth in 2023 and 2024, probably exceeding $800 million, maybe to $900 million; the 504 originations, of which we have previously indicated, we’ll close around $150 million-ish of loans this year. Very modest growth in calendar year 2022, 2023 to come up with these illustrations.

And we’ve also obviously forecasted the portfolio of companies, which are the nonbanking activities, which will be sitting up at the holding company. So a lot of work went into being able to provide this particular illustration. We all realize that we’re dealing with fairly fast-moving market conditions. And we will – once the anticipated close date of the bank is finalized, we’ll talk about when the expectation of that is.

We will come out with a very granular forecast what the bank holding company and the bank would look like, which will break down things like deposits, categories, growth, precise cost of funds. But this particular illustration today is to give the market a very good sense of where we think we can ultimately deliver the bank holding company and the ownership of the bank based upon everything that we have in place.

Clearly, the organization has been working very hard to get legally accounting, the software, the ability to open a bank accounts online, digitally with a mobile application. So when the bank does open in January, we’ll be ready to go. We obviously also had to take over the management of the core operating platform and manage it in our own cloud. We’ve hired a significant amount of staff, which we’ll talk about today, as well as obviously broadening the product menu to include, what I call conforming C&I loans and conforming CRE loans to add to the complement of things that we have historically done such as 504 lending, 7(a) lending, et cetera.

We’re really excited also about delivering The Newtek Advantage. We’ll talk about that, as well as our digitized, technology-enabled manner to do online banking without brokers, branches, BDOs or bankers.

I’d like to move forward to Slide 3 and focus on the actual acquisition of National Bank of New York City. I think it’s important to note, we put out an 8-K recently that we’ve extended our agreement with National Bank of New York City for a close date ranging from January 3. I believe the other date is January 23, and that is the anticipated estimated date. Then we will actually own the bank. So we’re looking at anywhere between a couple of weeks to 45 days away, to get that transaction consummated.

Obviously, we’ve entered into an agreement to acquire National Bank of New York City that was previously announced, for a price of $20 million, which is approximately 1x tangible book paid in cash. We have received, as we previously reported, the conditional regulatory approvals from the Federal Reserve and the OCC, and we believe that we will meet all those conditions, and Newtek Bank North America will operate as a subsidiary under the bank holding company.

We think this is a terrific opportunity for us and our shareholders. The bank has been family-owned, very well managed, very clean bank. The bank, according to core reports, only has one nonperforming loan, a little over $3 million in balance. We’ve recently appraised the real estate that are lean behind that loan. It’s a north of $5 million. So very, very clean bank portfolio, primarily of New York City-based CRE loans, and probably $120 million, $130 million of deposits. Some of them are termed out. That should be somewhat helpful to us going forward.

We have some customary conditions. We’re very comfortable that those will be met. It shouldn’t be an issue. Important, the management team of the bank will be – and I say the very senior management team, obviously, because the bank is primarily family run, family-owned – will be stepping aside. The Board will resign and will be replacing the bank Board with nine very qualified bank board members. The bank holding company Board will remain as a public company transitions from a publicly traded BDC to a financial holding company.

Important to note, there’s no core conversion. We’re going to be sticking on the current platform, Fiserv Premier. We used Apiture, our terrific technology integrating organization, to give us the mobile account opening, online bank opening and to work with our existing tech team to integrate The Newtek Advantage. So not a lot of disruption there relative to accounts. So we’re very, very excited about this acquisition, which is very close to being finalized.

On Slide 4 – and obviously, we continue to put these illustrations out there because until the deal closes, a lot of things could move around. Although we are very, very close right now and believe that, obviously, our illustrations that we previously put out and now believe are no longer relevant, both in March and August of 2022 obviously, this is much closer, much sharper focus.

But I think it’s important to note, when you look at Slide 4, we are starting off with a very well capitalized financial holding company and bank subsidiary, and that is what we are targeting for we are at the holding company, you’re looking at $1.1 billion of total assets. You’re looking at 18{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to 22{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} TCE ratio, 19{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to 21{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} CET1 ratio, and total capital ratio is about 20{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, 25{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}.

We think that, obviously, these are incredibly reasonable pictures and estimates of what the bank holding company, which will elect financial holding company status will look like. And at the bank, the bank is around $200 million worth of assets. We’ll be putting in between cash and unencumbered assets, probably another $50 million approximately at the close. That will get total asset size up to $245 million, $250 million. But you could see, very well capitalized.

And we do plan on utilizing this capital over time. I think it’s important to note that. I think it’s also important to note that, at the holding company, you will have Newtek Merchant Solutions, which currently has an NAV somewhere between $135 million to $150 million, and Newtek Technology Solutions probably also has a net asset value net of debt of around $25 million to $30 million. Those will be hold at the bank holding company. Those entities would not be part of our tangible book going forward.

So that’s important that, that gets included from a BDC perspective, but it’s not part of book going forward. However, those assets are quite valuable, and so, generate close to $20 million of EBITDA and cash flow this year. In addition, the holding company will have the payment processing business, tech solutions business, the insurance agency, the payroll business and our joint ventures of nonconforming loans.

So the holding company will be very well diversified, give us additional types of income, additional types of cash flow, and needless to say, we’re extremely excited about the structure.

One other thing that I would like to point out and illustrate, Newtek’s Small Business Finance. Our current SBLC, which is – currently obviously sits and owned by the publicly traded company, will remain there based upon technical issues that I won’t get into too much at this point in time, relative to 23A issues, the Fed and the OCC level. It was difficult, which required an exemption to actually put the debt – securitized debt versus the loans into the bank.

So that’s going to be sitting up at the holding company under regulatory – continued regulatory supervision, but will be in a runoff mode, and the new originations will be done at the bank level. So it’s important to understand how these things are laid out. And when we re-up the number post the close, we’ll be able to really get into a more granular presentation for analysts or investors, but I want to be able to talk to it so people get a real good understanding of how we’re laying out, what it looks like, what we anticipate, what we believe and what we expect.

I’d like to go now forward to Slide 5. The earnings target illustration, particularly from a consolidated Newtek financial holding company. I would also like to point out, which we’ll talk about, we have publicly stated to a press release, we do plan on renaming. The holding company, NewtekOne, will explain that whole rebranding strategy within the context of this presentation.

I think it’s important to note, when you look at these profitability targets of fiscal year 2023 and fiscal year 2024, we’re very excited about the types of returns that we can generate with respect to ROAA, and ROATCE. These are clearly not returns you see normally within a banking environment.

Well, if we were going to be doing residential mortgages and car loans and home equity loans, which are very competitive, very, very thin margins and really can only be done by successfully the big banks would scale, the Wells Fargo to JPMorgan, you couldn’t get these kinds of numbers just because the margins are so thin, and then you don’t have those economies of scale.

However, the types of things that we do that are unique and novel, we’ve developed an expertise over the course of 20 years, the 7(a) lending, the 504 lending, and we will complement them with what I call conforming C&I and conforming CRE loans in the bank, to have a nice diversified portfolio. We’ll be able to generate these types of returns. So we’re very, very excited about that.

In addition, you’ve got the nonbanking activities at the bank holding company that do not eat a lot of capital, with the exception of the nonconforming lending business out of the JV, which we’ll talk about. But clearly, the Merchant business, the Tech Solutions business really does not need much capital at all. Merchant, really nothing. Solutions – Technology Solutions does at time have some CapEx, but it’s really not a lot. The Payroll business, no, the Insurance Agency business, no. The nonconforming business through joint ventures does utilize capital going forward. But it gives us – you could see that we have a lot of levers, a lot of flexibility in the organization. And these are things we’ve been doing for a long period of time, and now we’re able to roll them up and position, not just from an operational perspective or a marketing perspective or an organizational perspective, but also delivering these solutions to our customers through The Newtek Advantage, which we’ll talk quite a bit about.

I think once again, when you look at these profitability targets and the capital ratios, this is a unique holding company. It has a lot of assets, lot of cash flow. Consequently, it also has a lot of debt. I’d say a lot of debt relative to a normal bank holding company which has almost no assets and very little debt, and really relies upon the dividend solely of the bank, dividend up to be able to make the interest payments. So I think it’s important to note that we will be very much a unique organization.

So when you look at the profitability targets for fiscal year 2023, obviously, these targets are at the financial holding company. We actually believe that they will be higher within the bank. However, in 2023, return on average assets, 3{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to 4{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, return on tangible common equity between 18{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} and 22{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} in our first year of operations. Obviously, you could see in 2024, that will expand, we believe.

We put bank cost of deposits 2.75{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to 3.5{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}. Now early on, we’ll probably be doing more of the expensive types of deposits, probably in the first quarter or two. And then, we’ll really start to gain steam by getting deposits in from our Merchant processing accounts. We have 15,000 of them. In the Payroll business, we probably have 800 or so unique business clients, probably with 11,000 employees that we do payroll on. That is the deposit fertile opportunity for us.

We probably have close to 80,000 clients that are paying us, and 2.2 million referrals in the database. So I keep asking – getting asked the question, where are you going to get deposits from? Boy, we have a lot of targets. And the spread between, obviously, institutional money and core deposits is very wide and very valuable. So we do see these ratios changing. Obviously, our ratios are going to be quite different because this is deposits to total funding, and it’s a financial holding company, which we already indicated. We have a lot of assets and a lot of debt, so where this might not be the normal good number for a normal bank that’s got nothing at the bank holding company or doesn’t have these nonbanking activities. Our nonbanking activities generate a lot of cash flow, and they also have some very modest amount of leverage on this, which we feel pretty comfortable about.

Earnings per share or after-tax EPS range up, first year, $1.70 to $2.00; second year, $2.80 to $3.20. We’re excited about the growth. We believe that’s achievable. Obviously, we will be utilizing the excess capital that we put into the organization. As you could see, we’ve indicated that the bank itself will start up with about $250 million of total assets. We do believe that, within our plan that’s been approved, that could grow to $735 million after 12 months, $1.2 billion after 24 months, $1.5 billion after 36 months.

So we’re excited about that we actually have something in place that allows us to be able to utilize the capital and grow the business. Obviously, as we get our sea legs under us and further develop staffing, technology, capital utilization, these numbers do start to grow. And these numbers, in my opinion, don’t fully reflect the value of The Newtek Advantage and us being able to take market share from other participants in the market. So once again, very, very excited about these financial numbers, particularly the growth in earnings per share that we do believe – anticipate is achievable.

When you go to Slide 6, you could take a look at the mix, and we’re very proud of the mix relative to what I’ll call the bank earnings and revenue versus the financial holding company. Obviously, the financial holding company will be participating in the income stream that comes off the nonconforming business and the joint venture, primarily funded by the fundings that we did recently as well as securitizations.

But we like this mix. We think it’s a great mix, and it really diversifies once again our revenue stream. We’re excited about the nonbank revenue that’s going to be coming in on a reoccurring basis. We’re excited about the joint ventures we put together. We recently put out a press release of us securing $300 million worth of leverage lines, which are being used to close the transaction, which require a cash payment to the current owner of the bank as well as really well capitalizing the bank at its inception.

And once again, we’re really, really excited about our ability to reduce certain dependencies and diversify. Clearly diversify our funding sources to grow our business using more inexpensive debt versus the BDC model, which requires regular equity raises. When we closed our BDC and transitioned in 2014, I believe, the share count was somewhere around 14 million shares, give or take. Today, we’re 24 million, approaching 25 million. So clearly, we have to constantly issue shares to keep the leverage ratio intact for a BDC.

I do want to point out, when you go into our history, and we became a public company in September of 2000, we were 1933 Act company, all the way through November of 2014, and that suited us well. And the company made a strategic decision that we should convert from a 1933 Act company into BDC. Not an easy task, very difficult, and we have to go through a shareholder transformation in addition to transforming a lot of our operations, the accounting, legal. This isn’t easy.

So the management and the Board of Newtek historically, when the two roads are in front of it, it doesn’t take the easy road. It takes the right road. And we’re confident that we are on the right road, although this is the easy road. I will point out that when we did do the BDC, the stock traded off fairly sharply initially. And then it did – history may or may not repeat itself, but all of the marketplace will have to determine that. But it did rebound pretty quickly in a couple of months.

And that transformation to the shareholder base is something that we expected. Obviously, we didn’t expect the Fed to also raise rates by 4{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} and to have the types of inflation that we’ve got right now. But with that said, we feel very, very good about, at this point in time, being able to grow our business using more retail deposits, using more debt leverage, and also have the ability to retain earnings. So we’re very pleased with where we are today, and that’s really from just a pure financial perspective.

Then, when you go to the next slide in the presentation, Slide 7, this is the current depiction of what The Newtek Advantage will look like. And The Newtek Advantage, this is something that we believe is – and we’ll argue this and deliver it and continue to develop it. It will give independent business owners and according to the Small Business Administration, whether you want to call them SMEs or SMBs or where they got five employees, 50 employees or 1,000 employees – we’re going to be giving these businesses relationships. What does that mean? Well, most of these clients, if they do know anybody at the institution that they give their money to, it’s maybe a new business banker that typically can’t solution anything. It’s got to bring multiple assortment of people. Well, when they get The Newtek Advantage, which they will have, and it will be delivered methodically over the course of time, but every depositor will get The Newtek Advantage.

They’re going to get these relationships. They’re going to get a licensed insurance agent, not a call center. They’re going to get a payment specialist. They’re going to get a payrolls and health specialist. They’re going to get a tech solution specialist. They’re going to get a deposit specialist. They’re going to get a lending specialist and they’ll get a relationship manager. So they’ll be able to pull somebody up on a camera, on a screen and be able to visually have that conversation when they want to have that conversation, and to be able to schedule an appointment. So they get those relationships. They’re going to get analytics. Well, what are those analytics? Well, they’ll be able to see their web traffic data and statistics, unique visitors, total visitors, time on the site, bounce rate, how effective their site is. They’ll be able to store all their organizational documents in the Newtek Advantage.

By the way, everything I’m telling you about, exists. It will be part of 1.0. They’ll be able to go to The Advantage and make payroll. They’ll be able to – in the event that they are processing payments with us, get all their Merchant data, all in one place. What is the Merchant data? They’ll be able to look at batches from the day earlier. They’ll be able to look at chargebacks, refunds, slicing and dicing, AmEx, Visa, debit, credit. These are all things exist, but they exist in the Merchant silo or they exist in a Tech Solution silo or they exist today in the Payroll. So they’re all being pushed up right through to the Newtek Advantage, and a real simple question. Our staff will be trained to offer the Advantage to our clients and the client will say, what’s the Advantage? Boom, here it is. And they’ll be able to see, gee, I didn’t know you do all these things, and you could have it in one place, that’s terrific, in addition to what you basically get with a bank.

Listen, I’ve got to make a comment at this point. Is a depository account of commodity? Does it really make that much of a difference, whether your money is sitting at Bank A, Bank B, Bank C? It’s a depository account. I mean, you could dress it up. Now I’m not saying there aren’t differentiators in the consumer business or in the Fortune 1000 with different platforms and treasury functions and certain ways to move money around P2P, et cetera. But in this environment, our customers typically shoved into the retail segment for those people that are familiar with banking, and they’re just not really well treated. We’re going to be giving the client the Newtek Advantage. They’re going to be getting an asset. We believe this will be a gem, and we’re excited to roll it out and make it happen. We’re unlocking 20 years of value. And by the way, this is not just software. This is software, people and process that has existed for over a decade, it’s been developed, the staff uses it and it functions.

And we’ve also begun conversations with many institutions to white label list for their benefit. Unlocking this value, is, we believe, tremendous upside. So we would white label this for a $1 billion organization, a $100 billion organization, and we would be provisioning the Payroll, the Payments, the Insurance, et cetera, because these are all the entities that sit up at the bank holding company. So we’re very, very, very excited about the Newtek Advantage.

Going to Slide 8 – a lot of the questions, and we’re trying to answer as many questions as we can today – relate to, are you staffed? Can you manage this? When are you ready to open? Well, we’re ready. We’re ready for the curtain to go up. Obviously, when you look at Slide 8 and Slide 9 and Slide 10, we’ve got the right executive team to manage policies and procedures, risk, supervisory issues.

Nick Young will become President of the soon to be established Newtek Bank. Nick’s been with the company currently for 18 months. So it’s not like he’s walking indoor and the curtain is going up. So he’s had a lot of opportunity to understand the organization and to get us positioned to take over the reins of National Bank of New York City, which will become Newtek Bank North America.

Peter Downs and Nick has been with us 18 months. Peter Downs will be with the company coming January – well, actually be July, 20 years, two decades. A lot of banking experience with Peter Downs. He’s our Chief Lending Officer, also President of Newtek Small Business Finance.

Thrilled to have John McCaffery as our CFO of Newtek Bank North America. John, I believe, has been with us about six months. And John’s been working directly with Nick Leger, our EVP and Chief Accounting Officer of the publicly traded company, soon to be named NewtekOne.

David Simon, President and COO of Newtek Merchant Solutions. David will also have a dual role, in-charge of Director of Deposit Acquisitions in the bank. David has got a lot of banking experience, sat on two Citibank boards, and was very, very involved with both Citibank and Visa, Visa, in particular, which is a more recent stop, where he was Global Head of Small Business and Medium Enterprise Business over at Visa.

John Vivona recently joined us. I think John’s been with us three or four months as Chief Compliance Officer of Newtek’s soon to be created Newtek Bank N.A. Really excited about John, a lot of experience here. John has made an offer, it’s been accepted to BSA officer, and we’ll be hiring a fraud officer shortly. So we’re very well set up to be positioned to manage the risk of taking deposits.

Brian Moon. I believe Brian has been with the company, I think, three years, maybe four. Brian’s Treasurer and SVP, joins us from the investment banking world, and Brian has worked with our organization in modeling, treasury functions and some capital markets activity.

Kelvin Lui, I believe, around nine to 12 months. Kelvin is Chief Digital Officer, and Kelvin has been terrific in working with Apiture to get us up and running with the mobile account opening and online banking within hopefully – I would say, hopefully, but within, I’d say, five to six minutes, you should be able to open up the required bank accounts here at our organization. And obviously, then John’s team takes over with respect to all the KYC issues and the follow-up and making sure that these are the types of accounts that are supposed to be banking with our institution.

We recently brought on Tom Soucy. He will be running our C&I lending book reporting directly to Peter Downs. Tom’s had a lot of experience in the business and has had great track record formally working with Nick Young, both in IBERIA and Sabadell.

Brian Lawn has been with our organization, I believe, about two years. And Brian previously had a senior position at Peoples United Bank in the commercial real estate area. That’s where he will be spending his time as the Head of CRE lending, also reporting to Peter Downs. Mike Ogus, 39 years of banking. Mike sits on several of our committees.

So moving forward to Slide 11 and hopefully, I’ve given you a good snapshot of what we look like, and we will open this up to Q&A. We believe that we’re clearly worth a look and maybe more than a look with respect to NEWT. We’re progressing towards the full operational, financial and shareholder repositioning to the transformation of our organization from a BDC, 1940 Act company to a financial holding company. We’re confident that it’s in the shareholders’ best interest to make the acquisition, which we obviously will do, and be positioned as a business solutions company, important to note to the 30 million independent business earners across the United States. And to add banking and depository services, in addition to Tech Solutions, in addition to Lending in addition to Insurance, Payroll Health and Benefits, technology, et cetera.

So we are a solutions company. We make our clients more successful. We’re the one company that makes them more successful. We’re the one company for all their businesses. We’re the one company they need to partner with. We’ve been around a long time. We publicly traded since September 2000. We’re established since January of 1998. We’ve survived 2008, 2009. We survived the pandemic.

This is a company that has historically been able to manage its risk very well, as well as importantly to know we’ve managed transitions. These transitions are not easy. So transitioning from a 1933 Act company into a 1940 Act company, and then a 1940 Act company back into a 1933 Act company. I’m telling you, we don’t do that for fun. We do it because we believe strongly it is in all our stakeholders’ best interest.

As a quick comment. I do speak to shareholders quite frequently. I’ve had shareholders telling me, you’re doing this because you want management, including yourself to be paid more. I can’t tell you how silly that question or comment is. Acquiring a $200 million, $250 million bank is not a blueprint for paying yourself more money, okay? It’s not. However, what we do with that organization and delivering value to shareholders will be – and we will obviously look to grow the business. And with management owning 5.5{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of the outstanding shares, it loved the dividends it used to get. But there are times when you want to invest in your platform. And what we’ve been able to demonstrate when we transitioned into a BDC, which enabled us to raise more capital on cost effectively because that was the right structure for the business at the right time.

We grew the business. We grew the earnings. We grew the dividend. Well, guess what? It’s time to make the change now. That’s what we believe, and we’ve studied that. And this is not something that feathers anyone’s nest by doing this. A matter of fact, it’s been a job. It’s been a hope, but we believe very strongly that we now have the benefit of taking the existing business. So the business methodology all went back to 2000, and mission statement is the same in 2014. It’s the same today, provide those solutions, and this is the best structure.

And frankly, I think many people feel that dividend paying stocks are the way to go. And therefore, growth is out of favor. Well, you know what they say, buy low, sell high, not the other way around. So I think you just need to take a look at what we’re trying to do and figure out whether this makes sense for you or not. We certainly appreciate – some people like dividend stocks and some people liking growth stocks, but we firmly believe this is in the best interest of all the shareholders, and that’s why we’ve done it.

Obviously, as a financial holding company, we think we can reduce our cost of capital, which is now – this is – if this isn’t clear, then we haven’t really done a good job on these calls. But selling shares and issuing BDC notes in the current market, we think that the current structure will be better suited to reduce our cost of capital and grow the business accordingly because we are a growth company. We’re really appreciative with the management team and all that the associates of Newtek have been able to do.

In addition, we’ll be able to retain earnings which were restricted by – from a BDC perspective, based upon the RIC requirements to distribute between 90{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to 100{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of the taxable income. And as most people know, BDCs are really not eligible for mutual funds with respect to – certain mutual funds can buy other mutual funds, certain mutual funds cannot buy BDCs. So typical institutional ownership in BDC is very limited. And there are some funds that get penalized by the AFFE requirement. So this should open up the base, and BDCs are not in the Russell and not in the S&P 500. So it is estimated by some sources, there could be up to $1.5 million or $2 million worth of additional buying, but just getting it to the Russell 2000, if that does happen.

So we believe, once again – we talked about management interest being aligned, The Newtek Advantage business portal, really excited about it. Please understand we have approximately 80,000 customers in the book that are currently paying us in some way, shape or form, $2.2 million of referrals. And you don’t think we’re going to be able to try to get some of their deposits demand that’s just out there. That’s a phone call away. That’s an advantage call or an e-mail solicitation away.

I don’t need new business bankers begging to have a meeting or a lunch. We’ve got a lot of opportunity to bring in deposits with the existing people that really do know us and recognize that the Advantage is an asset, that the Advantage is an advantage that they can’t really get anywhere else.

We talked about our name change to NewtekOne. We’re excited about being the one company for all your business needs, the one partner that enhances your level of success, and the one company that provides you with the necessary state-of-the-art solutions to be able to grow your business.

And once again, we look at providing solutions. We want to be a solutions-based company that also provides banking services. And when you look at our organization and you look at our return on tangible common equity, and the types of returns that we believe we can drive, this isn’t a 1x book, 1.25 book with really narrow margins. If you keep hitting those growth numbers, which we’ve seen in the BDC market, we’ve clearly seen that in the BDC market that if you grow the dividend, grow your earnings, you’ll be rewarded. So we believe we’ll be able to do that in this financial structure as well.

I think it’s important to note that we really look forward to competing against other depositories and partnering with the depository sharing of technology and unlocking that value. So a lot of opportunity. We’re excited about it. We wanted to give shareholders and analysts an update today. And if there are any questions today, operator, we’d love to take them. And that concludes the presentation for today.

Question-and-Answer Session

Operator

[Operator Instructions] And our first question will come from Adam Morton of RBC. [Operator Instructions] Your line is open.

Adam Morton

Hi. Good morning, Barry. Hey, Barry, how are you?

Barry Sloane

Good morning, Adam.

Adam Morton

Congrats on the approvals. Good stuff. Could you get a little deeper into the weeds about the deposit strategy? I know you glanced on it briefly, but if you could talk a little bit more about that, I’d appreciate it.

Barry Sloane

Sure. So, look, I think it’s important to note, we’ll be capped obvious for a second – we’re not a bank. So I’ve had some people say, how many deposits you’re going to get in the first quarter, the second quarter? It’s like, hey, it’s great to be a financial guy, but at the end of the day, we’re operators, and it’s going to take time. So we will most likely use what I would refer to as internet-based methods of gaining deposits early on. And then we will begin to work the customer base that we have existing, like, for example, in the Merchant services business, being a payment processor. Now we can – where we’re not conflicted, open up deposit accounts, potentially move money in the same day, bundle things together for deposits, whether it’s months of free payroll, a terminal, a POS system. We have so much opportunity to gain deposits with the existing base. However, we will use the more expensive money, but it’s in part of our plan to reduce our dependency on that more expensive money. And that’s where you’ll see that margin expansion start – we do want to be realistic on those lower cost deposits.

One thing I also want to note, the environment of frictionless money movement is becoming more and more prevalent. So, more and more institutions today really have the ability to move money over from a noninterest-bearing checking account, and one of the big boys into your organization, and we’re seeing that a lot. So there’s a pretty big margin right now between zero and three or four, and if the balance sheet are big enough, they’re meaningful, and it takes five or 10 minutes to move over into an interest-bearing account. People are doing it. And the good news is, between things like Payroll and the connectivity, e-commerce, Merchant services, a lot of opportunities. So we’re really excited about the ability to demonstrate that we can really gather good, solid deposit base and have this well integrated into our solutions.

In addition, historically, we’ve made a loans we’ve never taken to pause. Well, now we can do that. And we got between 3,000 to 4,000, I think, existing borrowers, and we did 26,000 PPP loans. So we’ve got a lot of people that we can have conversations with that – now as well. So deposit gathering is important to us. We’re measuring the metrics quarter-to-quarter. I wouldn’t expect huge growth there in first and second quarter, but you should start to see things perk up Q3, Q4.

Adam Morton

Awesome. Thank you so much. Good luck.

Barry Sloane

Thank you.

Operator

And our next question will come from Christopher Nolan of Ladenburg Thalmann. Your line is open.

Christopher Nolan

Barry, what do you consider it to be operationally your minimum tangible common ratio?

Barry Sloane

If the question relates to the bank, I would say that the minimum would probably – over the course of 36 months would be probably around 10{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to 10.5{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}.

Christopher Nolan

So there’s – just given the type of assets that you invested, there’s no reason to keeping materially higher levels of capital?

Barry Sloane

Well, those numbers for most banks would be considered exceedingly well capitalized. I think that – for our institution, I think it’s important to note, we’re starting with a blank slate relative to the bank, but with a 20-year track record. So we’re very pleased that we were able to position ourselves with the regulators and a plan and be able to demonstrate that we could start this thing off with really good reserves, manage the business, generate really good returns and be well capitalized.

So no, there’s really no need for us to really push those numbers at this point in time. And we’ve got plenty of time to deal with that. I mean, obviously, when you’re looking at the ratios of the bank, TCE ratio, 30{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to 33{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, CET1, 38{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to 42{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, total capital 38{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}. So we got a lot of business to be done. And we have a 20-year track record in the selected areas. Now you take these selected areas and then you put on what I’ll call the AAA conforming, I refer to that as conforming bank-type credit, [indiscernible] properly bulletproof credits and you blend them together. We’re going to have a very well-diversified, nice portfolio that’s frankly barbelled somewhat. But I think it’s important to note, we’ve been through 2008, 2009 with SBA lending as well as the pandemic. So we have a pretty good feel for how these markets do act in poor environment. So I think it’s once again important to note that – we do know how to manage risk being out of that. Listen, if you can manage your funding and your capital in a nonbanking environment, this becomes – I won’t say easy, nothing in life is easy, but it’s easier.

Christopher Nolan

And then as a follow-up question, for all the services you’re going to be offering, what percentage of revenues do you think they will account for the [indiscernible] organization?

Barry Sloane

Thank you, Chris. So on Slide 6, there was a pretty good – and that wasn’t done on a granular basis. And that is something that we’ll do shortly after the close because everything will consolidate, so we do plan on really being very granular and showing what Payments will be, what Payroll will be, what Insurance Agency will be, what the JVs will be. But I mean, broadly speaking, we think that the bank will probably contribute about 50{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of the revenues.

Today, that’s probably closer to – we don’t have a bank, but I would say lending activity is probably closer to 65{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} with a lot of it driven by gain on sale. So that becomes much more diverse going forward. But when you look at the Merchant business today, it generates about $16-ish million of EBITDA in 2022, Tech Solutions, probably $3.5 million to $4 million. The Insurance Agency and the Payroll business a little under that. The joint ventures are clearly an important area of growth, which is the recent financing lines that we put in place and close, are really important going forward.

And I want to complement the Newtek management team where people are really having a hard time getting funding. Our partners were great. We thank Webster Bank, we thank Deutsche Bank, we thank Capital One Bank, we thank Santander, Bank United, all of our partners that really helped us. And they’re not providing money to everybody, and that’s going to be an important area of growth for us. We feel very good about that.

Now one shouldn’t be really startled by those numbers because although the numbers are big, the average loan size in the nonconforming book is, call it, $5 million. So where we’ll probably do 1,300 to 1,400 units in 7(a), to do $600 million, you need 125 units or so, give or take. So – and understand, we’re going to be using the current infrastructure. We’re going to be using the current referral sources. So the operational leverage that we get out of the current infrastructure that we’ve built over 20 years, it’s going to be immensely valuable to the organization, obviously, into all of our stakeholders and customers, which we’re excited about.

Christopher Nolan

Great. Thank you for the update.

Barry Sloane

Thank you.

Operator

And our next question will come from Rob Dodd of Raymond James. Rob your line is open.

Robert Dodd

Good morning, Barry.

Barry Sloane

Hi, Robert.

Robert Dodd

Congratulations on getting a close date probably approved. I mean one question – I mean you’ve been very clear on this presentation, these kind of – these are earnings target illustrations, and you’ll give more detailed guidance later. Can you give us any color on how much more work needs to be done to come up with the detailed guidance? Because I’m trying to get a sense obviously, there’s still an enormous amount of work to be done. The profitability targets in the presentation may be very, very rough, right? Versus if it’s just crossing T’s and dotting I’s on the guidance, then we should have a lot more confidence in the profitability target. So can you tell us – give us any indication of how much confidence we should have the guidance will align with the profitability targets versus these are just theoretical?

Barry Sloane

Good question, Robert. I appreciate it. Look, I think our organization has been historically a good estimator of future activity. And, Robert, as you can imagine, I got the lawyers on one chair – on one shoulder, I got shareholders on other shoulder, okay. So your question is like spot on, bull’s eye, right between my eyeballs, so I appreciate it. Look, we obviously did a lot of work on these numbers. And we understand that it’s important when we provide information to the market, there’s work behind it, there’s thought behind it, there’s modeling behind it. There’s best case, worst case, et cetera. So we were comfortable enough to put this out.

With that said, my question to you is, what’s Chairman Powell going to do this afternoon? I don’t know. Do you know? So yes. Well, okay, then I’ll hold you to that. I will call you later and see if you’re right. But the 10-year is moving 20 basis points in the morning. And spreads were widening and now they’re contracting. So just from the standpoint of really being full disclosure to investors and sort of explaining that there’s a lot of volatility out there, that has nothing to do with Newtek, right? That’s the key. It has nothing to do with Newtek. We’ve got to take that into account.

I think that what we put out is a very good illustration and impression of where we’re going to be. We have year-end, there’s things moving around. There’s things closing, but we feel very comfortable with the illustration. And historically, we’ve been pretty good at really – and we’ve done this for 22 years of public company. So I think that this presentation today is useful to stockholders, and that’s why we did it.

Robert Dodd

I appreciate that color. You have historically been pretty good on the 7(a) origination numbers, for example. But obviously, that’s not all the bank is going to be doing. So more wheels on this chariot than previously, but I appreciate that color. I do have one on the – is it the intention to give going forward – I mean you talked about the kind of the NAV of the processing business, et cetera. Are you going to give a pro forma book value or just tangible book going forward? I mean, how are you going to incorporate your assessment of value of those businesses into your presentation or – go ahead.

Barry Sloane

Sure. So I mean my understanding is there are institutions that actually put out things like adjusted book which are non-GAAP. And yes, the reality of it is, when you take the nonbanking activity, which most banks don’t have, and they’re going into the book of zero, and arguably, they were $150 million to $170 million, you may want to explain that to the market because as you know, Robert, at one point, we traded at 2x to 2.5x NAV. And for most of our BDC life, we traded above NAV, despite the fact that nobody ever thought we could trade at a premium to NAV. I mean, who are you? You don’t look like any other BDC? You were kind enough to model us being different. So we believe that when you grow earnings, and we anticipate it, you’re going to ultimately get your number and the – there will be bank investors that will – if they look at what’s the value of the book, blah, blah, blah.

But listen, if you want to buy banks at 3.25 to book or 1 to book and trade the 1 to 1.25, 1.5, we’re probably not the cup of tea with respect to – but by the way, if we look like the other 9,000 financial institutions, I’m not doing my job, and Newtek hasn’t fulfilled its mission. So frankly, I think that is why we’re a solutions company that also provides depository services and Payroll services and Merchant services and Tech – so these are the services we’re going to provide. And by the way, we also take your deposits, which is great.

Robert Dodd

I appreciate that. Thank you, Barry. And have a busy New Year.

Barry Sloane

Robert. Thank you so much. I appreciate that. Thank you.

Operator

And our next question will come from Scott Sullivan of Raymond James. Your line is open.

Scott Sullivan

Hey, Barry. Thanks for taking the call.

Barry Sloane

Hey, Scott. Thank you.

Scott Sullivan

Kind of a two-part question, a little more longer-term growth from the inorganic side. What’s your take or desire on longer-term acquisitions? And second part of that same question is, do you look to sort of stay in the asset-light branchless model? Thanks.

Barry Sloane

Yes. So both really good questions. Historically, I’ll call this – the bank trade is the only way you could create value as you merge. You layer your fixed expenses on a bigger asset base, you squeeze the cost out. Well, I don’t know, I think that’s history. And also, the one real – amongst many benefits, National Bank of New York City will be a really good integration for us. They’ve been helpful, cooperative, and there’s not a lot of fixed expense. There’s no long-term leases. There’s really no long-term obligations that lock us in. It will be on a relative basis, easy integration versus merging into $1 billion or $2 billion bank with bankers and branches and a culture that’s just immovable. We’ve had really good dialogue, obviously, with the owners, the sellers and the employees of the bank that have been really helpful and cooperative in doing this. So I think that’s important. It would be – we’re always going to look to be opportunistic, but it is not in our plan to do acquisitions. First of all, we’ve got plenty of loan growth opportunity. We’ve demonstrated that over our history. And we feel strongly we’re going to be able to grow deposits with our existing book of relationships.

So the reality of it is, the only – in our view, based upon how we do the business versus the other 9,000 institutions, the only value would be the customer list and the brand. The way they do business night and day versus how we do the business, which is no bankers, no brokers, no branches, no BDOs. So that’s not what we want. And the good news is we actually have a plan that goes into that. So when we ultimately go out and we report metrics and you look at our efficiency ratios and our ability to grow when you look at our margins, we shouldn’t trade like anybody else in – we should trade like a solutions company, not like a traditional bank and bank holding company that makes 30-year fixed rate mortgages, home equity loans and tries to take people’s money and not pay them any interest.

Scott Sullivan

Very cool. Thank you. Second question more macroeconomic observational. What’s your take on small business appetite for new loans currently, let’s say, over the last couple of months?

Barry Sloane

Well, we’ve had really good growth numbers for Q2 and Q3. And listen, at the end of the day, we obviously live in a macro market, but the technology and the methodology that we have built with our partners, the UBSs, the Morgan Stanleys, the Stifel Banks, Raymond James, credit unions, trade associations, it’s working. So we’re seeing borrowers that are concerned about the economic slowdown that normally wouldn’t borrow there. They’ve got liquidity, but they’re afraid that things might slow in the next four to eight quarters. They want the extra cushion and they’re creditworthy and they have unencumbered assets. Those are good loans. I mean, I hate to say it, but you don’t want to make loans to the person that’s like run out of gas at the gas station when they get to the pump. You want to have it with half tank or three quarters of a tank.

So there’s good opportunity. There is loan demand, importantly, for people that can withstand an economic downturn, and we’re seeing that. We’ve indicated on recent calls that our credit scores, particularly in recent vintages are higher than they’ve historically been, so we’re able to tighten. Our loan sizes are smaller, which is good. We’re getting more diversification. So we feel pretty good about the environment for loan demand.

Scott Sullivan

That’s great stuff, Barry. Thanks and congratulations.

Barry Sloane

Thank you, Scott.

Operator

Our next question comes from Tim Switzer of KBW. Your line is open, Tim.

Timothy Switzer

Hey. Thanks for taking my question. I’m on for Paul Johnson.

Barry Sloane

Thank you.

Timothy Switzer

I had a question kind of about your origination mix on the loan side. You mentioned may be doing some more conforming C&I, CRE to diversify the portfolio. Can you kind of walk us through your view on what the origination mix will look like over time, maybe year-end or something, especially like what percent of SBA?

Barry Sloane

So without getting – like pinpointing it, Tim, I think that you’re probably looking at in 2023, $200 million to $300 million, what I would call traditional banks, CRE, your multifamily loans, self-storage, things like that, and traditional C&I lending, 30{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} equity down, three to five-year maturity, fully guaranteed, great cash flow, those sort of bulletproof credits that banks do in tight margins and really low charge-off rates.

I will add – I know people look at us, oh, gee, you’re just a 7(a) lender, which we are, we do a nice job of it. By the way, after today’s adjustment, the gross coupon on the portfolio will probably be rolling up to like 10.5{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}. So people don’t realize it, but those floors above prime on the uninsureds are very valuable. So it’s attractive. Obviously, when you start to do the nonconforming, you’re competing when you got to get rates that are lower. So you’re not at 10.5, you’re 5, 6 and 7, and you’ve got a short M schedule, and you’ve got all the covenants in there that our borrowers and the other programs hate and are willing to pay the higher rate on.

But our plan in working with the regulators and having a diversified portfolio and diversified risk is to put on that business – it’s less profitable, but it really balances the portfolio out, which is important. We think it overall diversifies us, gives us that spread income, which is nice, and we’ll be growing that part of the business as we go forward.

The other thing, too, is if you think about the maturation, you could start somebody off with a 7(a) loan, then going to a 504 loan, then to a nonconforming loan and then maybe go into a conforming C&I or CRE loan. So we really cover the aspects of the business as they sort of mature over time. It’s a really neat – and it’s just what banks don’t do, particularly for the more early-stage businesses that we’ve cut our teeth on over 20 years.

Timothy Switzer

Right. Okay. That’s helpful. And do you guys expect to hold more guaranteed than you are right now? Or any plans to change that?

Barry Sloane

No. I think that we will probably be a seller of guaranteed for the foreseeable future. I mean that could change. It depends on the market and things, but now we think – continue to be a seller. It produces the highest return on equity.

Timothy Switzer

Right. Okay. And I know you won’t – you’re not really talking about the deposit growth rate you expect or anything, but do you think your deposit growth can keep up with your loan growth?

Barry Sloane

Yes.

Timothy Switzer

Okay. That’s helpful. And the last question I had was on, if you have any guidance or range you can give us on G&A or like an efficiency ratio target, anything like that?

Barry Sloane

Not prepared to do that at this point in time, but it will be – at the bank level, it will be obviously, as we grow. That’s the big thing. I just got to remember, we’re starting off with a boatload of capital. But you get into the second year, it will be very – people will look at and go, how do you get there? Well, if you don’t have those branches, you don’t have these new business bankers that arguably are extremely expensive and don’t add a lot of value component, but you’re basically dealing with the solutions experts that are on camera, we’re able to generate tremendous economies and efficiencies.

So I’m not prepared to do that. We don’t want to get too granular on this call, but we’ll have some very exciting efficiency numbers, and we will highlight and showcase that. That’s a real important aspect to what we’re doing. We’re going to be able to demonstrate that we are a technology-enabled bank that really is, number one, able to extract data and put it into the right format to make a decision, but we really don’t need the expensive sales and marketing effort that most financial institutions go after, with branches and bankers and brokers and BDOs all over the place.

Timothy Switzer

Great. Okay. That’s helpful. Thank you.

Barry Sloane

Thank you.

Operator

Our next question will come from Marc Silk of Silk Investments. Your line is open.

Marc Silk

Hi, Barry. So there were certain closing conditions by National Bank of New York City. How do you feel about meeting those conditions? And also any color you can give us – share with us would be beneficial.

Barry Sloane

Sure. So regarding certain closing conditions that were in the original agreement – I mean, there was one, for example, that required the repayment of the existing BDC debt. That’s something that can be waived. So there isn’t anything that I see – we’re in discussions. Well, we’ve concluded those discussions. There isn’t anything I could see from their side or outside that’s problematic at all. So anything that you might have seen that’s there in the original agreement that was done a long time ago, we’re dealing with. So no, we feel very good about the Jan 3 – Jan 2023 date of closing this transaction.

Marc Silk

Okay. And another note. I’ve been a shareholder since 2006, so I saw you manage the great financial crisis. And maybe that was more of a surprise than anything to most people. So fast forward to now, I think everybody knows that because the Fed fund rate has gone 4{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} in record time – up to 4{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} at record time, I think most people think there’s going to be a recession, whether it’s deep or shallow, whatever. What kind of things are you basically preparing for and managing your business as you probably have these warning signs going forward?

Barry Sloane

Well, look, I think that it’s – nobody has a crystal ball, but we all do have opinions. And look, I think – I don’t know the exact date, but I would say about 18 months ago for the first time where we had fixed rate exposure in the 504 business and the nonconforming business, we opened up hedging accounts to be able to hedge the pricing duration of loans that we originated, and obviously worked out very well.

And when those get funded in a bank structure, you’ll be able to obviously ladder deposits, to ease although bank advances, et cetera, through that particular mechanism. So we’ve got really good, smart people that obviously are sharp with banking experience as well as capital market experience. And I think from our perspective, we do believe that credit criteria in 2023 and 2024 with respect to the existing portfolio, will be more difficult.

So I mean, if you were to say, Barry, where do you think your charge-offs might wind up being your loan loss reserves? Without saying what that is, it wouldn’t be imprudent for us to go up 1.5 to 1.75x where historically, we’ve been assuming that things will get worse, that would make sense. Those are the things we think about. Those are the things that we utilize when we put out illustrations and ultimately a forecast. So as somebody that started on Wall Street in 1982, when the current coupon, Ginnie Mae was a 15 and Fed funds were double digit. And this is not foreign to me, and these things can happen. So we try never to be surprised and expect the unexpected. The good thing about what we do, Marc, is we’re in areas that just really aren’t heavily trafficked in. It makes it harder to get ourselves positioned historically, particularly as a nonbank, getting people to finance the business because it’s not a simple, easy answer as our analysts will tell you, they have a lot of modeling.

So it’s been hard, but we made it. And life is going to get a lot easier going forward, and we’ll really be able to focus a lot of the management’s efforts on the blocking and tackling and really letting people know that we are an advantageous organization to really provide a myriad of solutions in addition to taking their deposit money, of which when they deal with the other institutions, they get nothing. They leave their money there, they hope they get a loan and they really don’t get a lot else. We’re going to give them an advantage, whether it’s storing their docs with us, whether it’s doing payroll, whether it’s the analytics, whether it’s the transactional capability. So yes, we feel pretty good about where we are, and we are expecting the unexpected going forward.

Marc Silk

Great. Thanks, Barry. Good luck.

Barry Sloane

Thank you. Appreciate it Marc. Operator, any other questions?

Operator

[Operator Instructions] Our next question will come from [Douglas Darby]. Your line is open.

Unidentified Analyst

Good morning, Barry. I don’t know – I don’t mean to be a pain in the side or anything, but I just don’t understand why there’s no clarity as to what is to happen in the transition between the BDC and BHC for the current noteholders? Would it be long to think that the refinancing to eliminate the 1940 Act BDC leverage protections is a condition that needs to be satisfied before you can leverage up to a BDC as a BHC? And if it is wrong, then what alternative actions will be utilized to satisfy the preconditions of closing terminology into the stock purchase and proxy statements? I just don’t understand what’s going to happen?

Barry Sloane

And Doug, you’re not a pain. And I appreciate understanding your patience. I know you’re frustrated, but you also need to understand that we have an obligation in the note, in the indenture, to perform, and we’ve done that. And the notes are fine, they’re current, and they’re in good shape. There is one covenant in the note, and it is a leverage ratio covenant. It’s not a BDC or a non-BDC covenant. We’ve talked about this previously. So relative to the flexibility that we have, as long as we’re in compliance with that note, we will act accordingly within the best interest of all of our stakeholders, which includes creditors like yourself to make sure we pay you and all the other bondholders on a timely basis. And we – I mean, I think it’s somewhat evident that those notes will need to be refinanced at some point in time. Until that date comes, we’re going to do what’s in the best interest of all the stakeholders. From a creditor standpoint, as long as we pay the note timely, we’re performing our obligations. And apart from that, if I had a total crystal ball with respect to the capital markets, how things are going, we would have done already.

Now relative to the condition between the seller and the buyer, we could waive that. If it’s in our best interest, we can waive that. I’m not going to go any further than what I’ve told you today, except that I believe that we will continue to perform according to the terms of the indenture, and it is, I would say, more likely than not, given the acquisition that the one covenant that exists in the notes, which is with respect to the leverage ratio, will ultimately have to be satisfied with the refinance at some point in time.

But it is conceivable. I’m not saying it will happen or it won’t. And you want to know, well, why won’t you tell me? I can’t tell you, A, what I don’t know, and I can’t give you “inside information” relative to what may or may not happen. But it is conceivable if the acquisition could occur and those notes can still be outstanding.

Unidentified Analyst

However…

Barry Sloane

And Doug, I’ll be honest with you, I’m not answering anything else, so you could ask it to me, but it’s unlikely I’m going to give you an answer. So go ahead, ask your question.

Unidentified Analyst

It doesn’t sound like I will get an answer, but it seems – I mean, I want to understand what…

Barry Sloane

Actually, I gave you a really good answer. I did. You may not like it, but I gave you a really good answer.

Unidentified Analyst

Well, I guess what I was trying to get at next on the same question is that, that point in time, even if it is not as having to do with the closing, that point in time will be when you attempt to or want to raise your leverage ratios higher than is required by the 1940 Act – that’s allowed by the 1940 Act. Isn’t that right?

Barry Sloane

I think your question was, if you’re in a position where that covenant would be violated, are you likely to refinance the notes then? Is that your question?

Unidentified Analyst

Basically, I suppose. I mean, I assume you’re saying that it’s probably not going to happen as a precondition of the stock purchase. So yes, that’s the next area of protections that seems to be there, and that’s what I want to understand.

Barry Sloane

So my answer to the question that I illuminated on is, yes. And relative to the second question, that’s a condition between the seller and the buyer. It’s got nothing to do with the bondholders.

Unidentified Analyst

Okay. That didn’t make any sense to me. I don’t know who the seller and the buyer are in this case, but this is probably not the right…

Barry Sloane

Seller is the seller of the bank. The buyer is Newtek, and the bondholders – we have an obligation to the bondholders, which is to make sure that we’re in compliance. And we anticipate and will endeavor to continue to be in compliance and make sure that, that does not get violated. And I understand your position, you’d like to get the make-whole premium or whatever it is you want to do. I understand it. But our obligation was to pay the note and pay it timely. That’s all I can tell you.

Unidentified Analyst

All right. I guess we’re not going to get any further with this then, so yes.

Barry Sloane

Well, I thought we’ve accomplished a lot, and I appreciate you joining the call. I really do.

Unidentified Analyst

Okay. Thank you.

Barry Sloane

Thank you, Doug.

Operator

And our next question will come from [indiscernible]. Your line is open.

Unidentified Analyst

Yes. Good morning, Mr. Sloane. I’m a stockholder. So let me just ask you some simple questions. Basically, I purchased the stock for the dividend. I understand the dividend is going to be adjusted downward. But where would you see the dividend being in a year from now compared to where it is now?

Barry Sloane

Thank you. And I appreciate the question. And look, I want to be clear to everybody on the call. We know it’s great questions. We don’t filter them. I can tell, we take them all. And we try to be transparent. We’ve been doing this for two decades. And I appreciate everyone that’s invested in the company. I think we’ve historically done a good job for shareholders.

I think from your perspective, you bought the stock for the dividend. We went through a process of soliciting votes. We got 89{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of the vote to withdraw our election as a BDC. So obviously, a majority of the stockholders believe it was our best interest to ultimately buy the bank, convert to a bank holding company withdraw. Now the bank currently does not exist. The bank should exist or anticipated in January, then it’s real. The only party that can actually declare a dividend is the bank Board. I can’t. I’ve given the market a sense that we will think about paying a dividend that’s equivalent to the higher end of the range of bank holding companies that are similar.

But I say that it’s December 14 by the time the deal closes, and this gets declared and – we’re going to have a conversation with the Board. It would be imprudent for me and totally inappropriate for me to put a number on this because I can’t declare it. I have a sense of things, and I’ve tried to give that. So that’s kind of what I’ve said. And I think that because we’ve been that transparent almost from the beginning, investors that – solely only wanted to get the dividend – only. They’ve exited. And we believe that the total return will benefit in the current structure, which is why; A, management and the Board thought it was good to buy the bank while it went out and got an 89{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} vote and why we’ve done the transaction.

So I certainly understand your frustration. Look, in the event that you believe in management and that they’re right – now you also understand you’ve got this transformation of shareholders, you’ve got a bear market, you’ve got financials being bad, you’ve got rates going up 4{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}. So I mean if you want to blame me for the stock price solely and nothing else, you can do that. But I think my point is we would like – we’ve likely indicated to the market, and it’s only an indication, that the company will have a dividend. I’m being very clear, the only party that can declare that dividend is the bank Board. By the way, it’s easier for me to say that today because now, I believe that we project it to the regulators in our plan that that’s part of our plan. So I feel better about it today than I did down the road. That’s why people wanted more certainty. It’s like, how do you have certainty when you know your plan isn’t approved? So this isn’t easy to do. Anyway, we’re trying as best as we can. I appreciate your question. Did I answer it for you?

Unidentified Analyst

Yes. I understand what you said, and I understand the dividend is going down, but as the stockholder, I’m going to stick with you guys for a while because I understand we’re going to go to growth mode, but I still like growth as well as the dividend. So you did answer my question.

Barry Sloane

And by the way, I want you to know, I love the dividend. You know why?

Unidentified Analyst

Why?

Barry Sloane

Because I own 1 million shares and I get a lot of it.

Unidentified Analyst

There you go.

Barry Sloane

I don’t know why people can’t understand that. I mean management owns 5.5{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of the – I get those dividends. I love those dividends.

Unidentified Analyst

Thank you very much. I appreciate the answers.

Barry Sloane

Thank you for your questions.

Operator

And I’m showing no further questions. I would now like to turn the conference back to Barry for closing remarks.

Barry Sloane

All right. Well, look, this has been terrific. Really thankful for all the thoughtful questions, the update, the analyst participation. We’re going to work hard with our head down. We’re running to the finish line, and we look forward to delivering. And thank you very much. Appreciate all your time today. Thank you.

Operator

And this concludes today’s conference call. Thank you for participating. You may now disconnect.

Newtek Business Services Corp. (NEWT) Q3 2022 Earnings Call Transcript

Newtek Business Services Corp. (NEWT) Q3 2022 Earnings Call Transcript

Newtek Business Services Corp. (NASDAQ:NEWT) Q3 2022 Earnings Conference Call November 8, 2022 8:30 AM ET

Company Participants

Barry Sloane – Chairman, President and Chief Executive Officer

Nicholas Leger – Executive Vice President and Chief Accounting Officer

John McCaffery – SVP of Accounting and Finance

Conference Call Participants

Jim Collins – Excelsior Capital Partners

Paul Johnson – Keefe, Bruyette & Woods, Inc.

Operator

Good day and thank you for standing by, and welcome to the Newtek Business Services Corp. Q3 2022 Earnings Conference Call. At this time, all participants are in a listen-only mode. After the speakers’ presentation, there will be a question-and-answer session. [Operator Instructions] Please be advised that today’s conference is being recorded.

I would now like to hand the conference over to your speaker today, President and CEO and Founder, Barry Sloane.

Barry Sloane

Good morning, everyone, and appreciate you all attending our third quarter 2022 financial results conference call. First, I’d like to welcome John McCaffery to the call. Today. John, is our SVP of Accounting and Finance and John was hired with our intent that subject to regulatory approval, John will become the Chief Financial Officer of Newtek Bank. In addition to John being on the call today is Nicholas Leger. Nick is Chief accounting Officer of our publicly traded company Newtek Business Service Corp. and he’ll be doing the financial part of the presentation towards the end of the call. And the voice you hear today is Barry Sloane, President CEO and Founder of Newtek business services Corp.

We have many new people that are attending today’s call. Just a little bit of background. Newtek was founded in 1998 [indiscernible] in a New York City apartment, 120 West 18th Street apartment 4B. We reverse merger into a publicly traded company in September of 2000.

I say that because as I do a little bit of counting on my fingers and toes, we’ve probably done about 88 to 89 of these quarterly earnings reports and conference calls. As they say, not our first rodeo. We’ve been through up markets, down markets, up credit cycles, down credit cycles, up rates, down rates. We’ve seen it all and you’ve got a very experienced management team and Board that has been able to manage through all these turbulent times and turbulent waters.

We also like to welcome the analyst community that has followed us, KBW, Raymond James, Ladenburg Thalmann and Compass Point. We appreciate the work that you do in our company, and the reports that you put out. For those of you looking to follow along on the conference call, the presentation is located on our Web site, newtekone.com, newtekone.com in the Investor Relations section. You’ll be able to follow along with the PowerPoint, or you can go to the webcast and the PowerPoint is available there as well.

We think that today’s call will help demonstrate that we’ve had through the first 9 months of this year tremendous operating performance. We’re very excited about telling our story. And obviously we’re seeing very turbulent times in the capital market. And there’s somewhat of a disconnect, we think between capital markets and what’s actually going on within the company. We hope to clear up some of that and depict a very strong, 9 months recent quarter and operating history of the company.

I’d like to roll forward to Slide #2. Obviously, for those that have been following the company, many of you are aware we’re going through a potential and likely transformation to acquire National Bank of New York City and to become a publicly traded bank holding company. On August 2, we entered into a stock purchase agreement to acquire National Bank of New York City for approximately 100{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of book value.

We’re excited about that potential acquisition that is subject to government regulatory approval from the Federal Reserve to approve us to the bank holding company and the OCC to approve the acquisition of the bank. We’ve been working on that for over a year and believe we’re very, very close.

On June 1, at a special meeting of the shareholders where the company issued a proxy previously. We got 89{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of the votes cast at that special meeting in favor of withdrawing our election as a business development company and giving the Board the authorization to withdraw that election, which potentially would free the way for us to acquire the bank and then use leverage to grow the bank and our business going forward.

As described in the May 2 proxy that we put out, the rationale for us, transforming Newtek Business Service Corp., potentially from the BDC into a bank holding company is laid out very well in the proxy. But it’s important to restate the rationale. Way back when we announced the deal, and obviously the decision to potentially pursue the bank and transform the company was made prior to that. We did think that rates might rise. We did think that quality spreads might rise. We also believe that as a growth company, the better financial structure to be in would be a bank holding company, owning a bank.

But I want to make it very clear, as you’ll see in our presentation, not in the traditional way that most of the 9,000 financial institutions exist today. I say that credit unions, banks et cetera. We will be positioned as a bank of the future, a technology enabled bank and a bank that offers real value to its clients which you’ll see through our discussion of our technology The Newtek Advantage, and many of the assets that we talked about in this particular presentation.

So when you look at the highlights of the proxy statement: number one, BDCs are limited to leverage. It can’t grow more than 2 to 1. And typically, most BDCs kind of hover between 1 to 1 and 1 and 1.5 to 1. Number two, that cap basically means if you’re growing, which we have historically grown, look at our dividend earnings payout over the course of our BDC life in 8 years. You could see it grew tremendously, particularly from 2014, 2015, when we became a BDC to last year, tremendous growth in earnings and dividends.

You always have to continue to sell shares of stock. We believe that we’ll be able to use the bank’s balance sheet, and the appropriate leverage risk per reward in a banking structure to take advantage of the fact that we will not have to dilute shareholders as much and also we’ll be able to use more cost effective debt through core deposits versus expensive BDC debt.

We view that as the low hanging transform — transformative fruit in the transaction. Also, importantly, leveraging the company’s patented technologies, NewTracker, the Dashboard, The Newtek Advantage, some patents that are existing, some that have patents that are applied and patents pending, we are very, very excited about this opportunity. And we’ll be discussing it throughout the presentation.

On Slide #3, and we talk about unlocking the value of our homegrown technology, once again, addressing the history of the company. We’ve been in business for over two decades. And we’ve grown our business without the use of brokers, branches, bankers, or BDOs. We use technology to acquire clients, we use strategic alliance relationships, we’ve created The Newtek Advantage, which will be a dashboard for business clients, which we’ll talk a lot about today.

And we look at organizations like Live Oak who we applaud, and things that they’ve done with nCino. And we believe that we can follow in their footsteps and unlock the technology that we’ve created much better in being a bank holding company, owning a bank, and also spinning out some of that technology and offering it to other players in the space than just being in our current position as a BDC.

We believe that the technologies that we have, the ability to unlock further shareholder value, which is not currently apparent in our market to our investor base, as well as The Newtek Advantage is really going to give our clients a very important asset and a major advantage to doing business with us versus doing business with traditional banking relationships.

On Slide #4, we talk about The Newtek Difference. It’s really important to be different and be different good. Obviously, that is our goal. That’s our aim, as we’ve demonstrated over 20 plus years in business. We believe we’re a differentiator, we believe we’re a disrupter. And what is that Newtek Difference? We’re going to wind up giving our clients personal banking relationships, and we’ll talk about that.

Analytics in The Newtek Advantage, software and transactional capabilities that other banks simply do not have. A snapshot or screenshot of the dashboard is on Slide #5. We refer to this as The Newtek Advantage. When you look down one side of the page of the screenshot, those are the relationships. You will get upon opening up an account and licensed insurance agents that you can click on, get them on camera, a deposit specialist click on them, get them on camera, a lending specialist click on it getting on camera, a payroll health and benefits specialist, click on get on camera.

A technology solution specialist what does that mean? Whether it’s managing their IT remotely, disaster recovery, whatever it might be in the technological realm, we can help a customer with that. Merchant accounts or payment processing, they’ll get a specialist to help them take these images discover American Express or ACH, they will have the five to six relationships with the Newtek Bank that they simply do not with the other competitors in the marketplace. If they’re lucky, they may know a banker somewhere. And at the end of the day, the bankers got to bring in all these other resources. And in most cases, the resources are not present in the bank. If in fact, the bank does offer payroll, workmen’s comp, a payment processing solution, whatever it might be, the dashboard will be a very important growth mechanism and vehicle to provide a better solution and asset to our business clients.

Slide #6 and further discussions about the Newtek Advantage. We talk about giving our business client a management asset. We believe it’s unique and not that easy to replicate because we’ve been in all these businesses for over 10 plus years. That’s payroll health and benefits. This is a licensed insurance agency, tech solutions, company, payment processor, lending et cetera. These are businesses that we have people, process and software that exists that are all getting pushed up into one common interface, The Newtek Advantage, which will be integrated into a core.

We are very, very excited about the opportunity to push the Advantage out in the market to give business clients what they really want. Multiple relationships with an organization with real live human beings. It’s not just a piece of software. And potentially we do think that our clients want to have their deposits, their payroll and their payments integrated into an accounting shield. That is something that is out there in the future subject to regulatory approval. And we’ll be pushing that to get that in place.

On Slide #7, the big question I’m asked about 15 times a day, what’s the status of regulatory approvals and timing? That’s the million dollar question. It’s actually more than a million dollars, but that is the big question. So we think the acquisition is pending approvals of the Office of the Comptroller of the Currency, the acquisition of the bank, and the Board of Governors, the Federal Reserve as well as the Small Business Administration approving our capital plan, which historically they’ve done, and all the entities that we’ve been in.

We anticipate remaining our status as a BDC through December 31, and that obviously is up to the Board of Newtek, a obviously receiving regulatory approval to transform into a bank holding company owning a bank, and be electing that rich status. But we — our best guess is that status, probably we will be maintained through December 31, 2022. And obviously, the final decision, and the timing of the company’s discontinuous from regulation as a BDC, and the withdrawal of our election as a BDC. And the risk status will be determined by the Board of Directors as the authority and authorization granted by the shareholders.

Slide #8 eight. This is an important slide for me. And I wanted to note that the efforts of our staff in operating our businesses and fully servicing our clients with all their needs, while simultaneously preparing for the openings of Newtek Bank and getting regulatory approval, no small task. I want to point out because people have said to me, gee, you don’t know what it’s like being a bank. You don’t know what the regulation is like, you don’t have enough people to do this, who you’re going to hire? Well, we’re ready.

We’ve been positioned, and we brought people in that have helped Newtek as a BDC throughout the course of the year, and are positioned and ready to go when we’re ready to open up the bank. John McCaffery, who’s joining me on this call was one of those people who will be Chief Financial Officer of the bank, subject to regulatory approval. John has been with our organization, I believe around 6 months.

Nick Young has been with our organization as Chief Risk Officer, the BDC for over a year. Subject to approval, Nick will become the President and Chief Operating Officer of the Newtek Bank. Kelvin Lui has been with us, I believe, around 9 months. Kelvin is Chief Digital Officer, and has helped us with our technology solutions.

John Vivona. John joined us about 3 months ago as Chief Compliance Officer. [Indiscernible], who recently joined us in the last couple of weeks as SVP of Loan Administration. So these are five individuals just to give you an idea that have already been added to the payroll. Obviously, those are headwinds on our numbers this year, but preparing us for growing next year.

In addition to the fact, the legal expenses, the accounting expenses, the advisory expenses, these have all been somewhat of a drag on our dollar performance, but positioning us for the future. A tremendous investment that we are very confident will bear real good fruit for our shareholders and organizations going forward in the future.

We’ll also talk about in this call, the lack of $50 million of fee income from PPP in 2022 versus 2021 comparison, as well as a change currently for the first 9 months of this year for gain on sale margins to come in about three points less than they were in 2022. When you add all these things up, it’s pretty incredible. It’s almost $2.50 to $2.70 of earnings that existed in 2022. That didn’t exist this year. Yet, we still hope and intend to finally distribute and dividend out an expected $2.75 with the forecast for the fourth quarter at $0.70

I just want to note, this company has had a real, real strong year. I am very, very thankful to the associates, to the Board for everything that you’ve done during the course of this particular calendar year in the first 9 months as we report here today.

Slide #9, we put out a press release recently. I think there’s some more language in the press release that will be helpful for people to go back and take a look at. The rebranding of Newtek Business Service Corp. to NewtekOne. Renaming the public company NewtekOne really important.

We’re the one company for all your business needs. We’re the one company that makes you successful. We’re the one company that can help position you with analytics, with relationships and with transactional capability that will make your business better. It’s all about being number one.

We’ve had a almost three decade old philosophy that was developed way back when actually prior to the company being formed in 1998, where we recognized that providing a single set of branded and financial solutions to address the needs of independent business owners in the United States was very useful. We believe we can deliver the solutions that business owners need today.

So we’re excited about the rebranding of NewtekOne. People have said, why haven’t you done this before? When you think about businesses, their relationship with their bank, it’s extremely important. It’s direct, it’s a relationship, they typically go to 3x, 4x or 5x a week, 20x a month. And launching the Advantage at the same time is the right time to really unleash the power of what we’ve done and developed over the course of 20 years. We’re very, very excited about that.

Subject to approval, we hope to have a call similar to one we have today to talk about the actual technology of Newtek Advantage and share it even prior to the opening of the bank, prior to the opening of the bank, Newtek Advantage 1.0 will be unveiled and our clients will be able to have access to that. So we’re very, very excited about that.

We’ll be redefining — redesigning our corporate Web site at newtekone.com. So stay tuned for that. Once again, this rebranding strategy, real important, very targeted to independent business owners at the SBA. By its records indicates there’s 30 million of them in the United States.

Moving forward to Slide #10 and focusing on the third quarter — third quarter financial highlights. Record funding for Q3 7(a) loans, $223 million, which represents a 36{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} increase over $163 million a year prior. Also in units, very important. We’re doing more units with lower loan balances overall.

Newtek Small Business Finances funded 355 million of units, a record again up from 219 for the same period last year. Same record fundings over 9 months, $586 million versus $362 million. From January 1 to October 31, funds at a record $650 million. Because of that trend and funding track record, we bumped our guidance up to $775 million through the end of this particular calendar year. We funded $64 million of loans during October. That first month is always important.

Also important to note, that even though we have increased our fundings, we’ve done it without reducing the credit quality of our borrowers. We’ve actually tightened our credit standards. The weighted average FICO score in NSBF’s recent securitization was 725 on its guarantors, versus a weighted average FICO score on the portfolio at 12/31/2021 of 704. Once again, we talked about our premium gain on sale for the quarter, 9.4{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} slightly up from the prior quarter, sequentially in September — in the second quarter of 2022.

So we go to Slide #11. Obviously, we believe our growth is based upon technology. We have a frictionless way to acquire loan opportunities, our borrowers love it. They don’t have to chase down bankers, brokers or BDOs. They put a referral in, they get a fact finder, it comes back almost depending on how quickly information passes back and forth, can come back within a half an hour or an hour. If they come back with the right answers, we immediately [technical difficulty] loan appointment when they’re available. Not when we’re available, when they’re available.

We don’t tell them we’re showing up on Monday, Tuesday, Wednesday in the middle of their workday, we give them a calendar, and they’ve got the full gamut of calendar to pick to get a real live person on a camera to help them assemble their loan with our File Vault. No emails with PDFs attached, secured File Vault, it works really well, a frictionless way to get those best credits in real quick. We’re getting 1,000 to 1,500 referrals a day. That’s the big funnel. It’s important to note, those referrals could be for 7(a), 504, non-conforming and in the future subject to regulatory approval. When and if and hopefully it’s when most likely we believe [indiscernible] on a bank, conforming C&I loans and conforming CRE loans.

It’s important to note, the NewTracker system has been our system over 20 years. It’s been great for us. We have over one — actually its over $2 million — 2 million referrals that we’ve historically gotten, three NewTracker, it’s about 75,000 a quarter. And these are referrals that can basically go into any particular loan product or category.

Also important to note, we’ve made some really good changes through the pandemic, or reporting to Peter Downs who is a 22-year veteran of Newtek. Actually, no, I’m sorry, that was summer of 2003, so approaching 20-year veteranship for Peter Downs, Chief Lending Officer of the company.

Slide #12 talks about our pipeline growth. You can see the numbers real, real exciting. Both for 7(a) and the non-conforming business which we’ll talk about. [Indiscernible] kind of flattish, however, the fundings are setting records, both through October 31, which we’ll talk about and our estimation through the calendar year.

Slide #13 also talks about the full pipeline through October 31 of 17{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}. 14 talks about growth in loan referrals, talks about the units. The referral system, the way to acquire clients cost effectively with alliance relationships like UBS, Morgan Stanley, Raymond James [indiscernible] trade association true value. These are our referral partners that have been with us for long periods of time. We do a great job of servicing them, and helping their clients get loans, get workman’s comp insurance, get a payment processing solution, get an e-commerce solution, get a payroll health and benefits solution. That’s the core nature of our business, broker list, BDO list and branch list.

Slide #15, we talk about dividends. Obviously, a 40s Act company, we must pay out between 90{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to 100{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of our earnings in the form of dividends. And we have to do that as a RIC. We cannot retain any earnings. That will be an advantage to us converting into a bank holding company and a bank, less need to constantly sell shares. When stock price is high, it’s better to sell share. When stock price is low, you’d probably rather do it with debt. And you’ll also probably rather do with core deposits than expensive commercial funding as a BDC.

We have forecasted a Q4 2022 cash distribution of $0.70 a share. Important to note that in the event that we get approval, which we hope in the near-term in the quarter, we will look to distribute all of our income for the quarter as well as spillover income. So it’s important to get to that 100{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} mark. So for those of you that are used to seeing distributions at a lower level than the income with a gap in there, our goal is to get to that 100{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} mark not be under and potentially be over if we need to, just to make sure that we don’t have an issue with the RIC status.

I think it’s really important to note that, I sometimes take calls from investors and say, gee, your — you’ve distributed earnings, historically out of capital, that hasn’t happened. I don’t know where people get some of their numbers sometimes. But I get a lot of questions. Some of them are quite bizarre, but that’s what I wanted to clear up today. I also want to note that subject to the forecasts being accurate, the dividends and distributions for the full calendar year paid in cash would be estimated to be $2.75.

Slide #16. Once again, focusing on the third quarter financial highlights. Total investment income $23.6 million versus $12.4 million in the quarter year prior, 90{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} increase. Net investment income penny a share. That’s an increase of a loss of $0.30, or 103{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} increase. Adjusted NII $15 million versus $12.3 million, also an increase a little higher debt to equity ratio when you get the broker receivable out, as it should clear within a week to 10 days. That number gets knocked down to 1.26.

Total investment portfolio increased. NAV down a little bit, $16.04, not really alarming considering the cost of capital increases that we’ve experienced in Q3. I think it’s important to note for comparisons versus the consensus. These are the numbers that we have based upon an RB — KBW report from [indiscernible], Raymond James report from [indiscernible] Compass report from A-11.

Adjusted NII, KBW [indiscernible] report $0.54 for the quarter. Raymond James $0.65, Compass $0.57. As I calculate that that average is $0.58. To me, that’s a B. NII negative a penny KBW, negative a penny Raymond James, negative 0.13 Compass Point. We average that up as negative point 0.05 also B. That’s my calculation based upon those reports.

Slide #17. Financial highlights 9 months ended September 30. These were all fairly ugly comparisons. I think the important issue here relative to the ugly comparisons is the $50 million of fee income from PPP. PPP was a tremendous opportunity and benefit.

People could argue whether or not this was a useful tool for government spending, that’s not my job, our job is to do our job, participate in the licensing, continue the mission as an SBA letter, which was to put this money out the businesses, which 65{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of the funds needed to go to employees for payroll in order to get loan forgiveness. And we did that. We did that to about the tune of $2 billion with 26,000 customers.

However, that income has to be shifted back to our core business. So $50 million of income, if you take that out of the equation, at the current share count, that’s about two bucks a share. The other thing I want to point out, which we’ll do in pricing shortly, is the gain on sale margin of three points. So I’ll try to draw the comparisons.

I think the important point to note is, we have made a tremendous change over in 2022. Preparing to acquire a bank, to pay to become a bank holding company, getting staff in place, getting software in place, potentially for a bank opening, repositioning the company to get back to its core operating business of 7(a), 504, non-conforming lending. Getting those lending agreements back in place as well as having this tremendous headwind of no PPP fee income and a three point differentiator on if you round it to 800 million, there’ll be 600 million of gain on sale, that’s almost $18 million of profits, or about $0.72 a share.

Major difference, and this is what I was talking about at the beginning of the conversation. We’re very excited about how our company has performed in this calendar year. We’re very well-positioned for the future. And eventually, growth stocks are people with an imagination that like to buy low and sell high might look at Newtek as an opportunity. But obviously, that choice will be up to the people listening on the quality investment community.

Slide 18 is a common slide we have in the pro forma debt to equity reconciliation. Slide #19 also a common slide. Please note that the average loan size of the uninsured loan participations on our balance sheet keeps declining, $150,000. We like small loans, we like diversification. Important to note, most of those loans are sitting in non-recourse securitizations, and Newtek Small Business Finance where they’re sitting in our Capital One line.

We’re going to Slide #20. This is what I was referring to on the net premium trends. So this slide goes back to 2018. But it really look for sort of an equilibrium, probably over the course of 10 years. The equilibrium price on the Prime plus floaters is somewhere between 110.5 and maybe 112. Maybe it averages, 110.5, 111, maybe a little shade above that. But obviously for the first 9 months of this year, we’ve been averaging 10.02, last year 13.05 and three points.

On an $800 million a year and I’m rounding up from $75 million guidance, that $600 million of government-guarantees three points, that’s $80 million of pre-tax profit. It’s almost $0.70 a share. Well, that has to be made up somewhere. So we’re very proud of the performance that we’ve had.

In addition, on Slide #21, another headwind that we’ve had is the fact that Prime has been lagging the treasury market. And it’s been lagging short-term rates as well, which we’ve been basically been financing historically over LIBOR. So our NSBF net interest trend even though the gross interest keeps growing as rates rise, which we’re happy about, but our cost of funds, which is adjusting monthly is hitting us where the quarterly adjusts on the loans are lagging. Next year will be the year for catch up.

And I think it’s important to note as we talked about in our press release, and in parts of this discussion, we’re looking at probably in the first quarter of next year, our portfolio having a coupon of 10{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to 10.5{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}. If you go to bank rate, which is typically where the higher cost of bank deposit money is going to, you’re looking at 3.5{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, 3.25{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, 3{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, 4{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, that’s a pretty good NIM, particularly given that 75{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of the loans in the 7(a) business have a big premium for gain on sale. We like our business. We like our model. We’ve been in this for over 20 years. We manage it well. The trend should bode well for us in 2023.

2022, I get asked this question a lot. How do you protect yourself in the current environment? Meaning rates rising and there’s some level of credit deterioration. We basically acknowledged that we’ve been tightening our underwriting criteria as we anticipated that the Goldilocks scenario of aggressive monetary and fiscal policy with some point come to an end. So how do you combat that? Higher FICO and SBSS scores. Two, underwriting with stress tests and higher levels of interest rate starting points.

Loans that you’re putting on the books today are being stressed of 2{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} 3{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} at the current levels of rates. The newer loans, frankly, in these climates tend to be better performing loans than the older loans. I think it’s important to note, when we make these loans, we want to make sure that the business has got a very substantial amount of excess liquidity in the event that historic and the future projections are missed.

It’s important to note SBA loans are loans that are made to businesses. It’s a business loan. If they see an ILO and if the business cannot show that it can make payments and service to debt, either on historic performance, or projections, that loan does not get made. So we look to lend to businesses that can liquidate collateral, have unencumbered borrowing power to survive unknown circumstances, things that just don’t work out as well as they had planned so they can get through the tough economic time and climate. Like I said, we’ve been doing this for 20 years, up cycles, down cycles, up credit, down credit, up rates, down rates, not our first rodeo.

Slide #23. You could see our currency rate on our accrual portfolio still remains very high. I have to say we don’t expect it to remain this high. I said that in the last quarter, you’re going to start to see some deterioration here as rates and inflation creeps into it. We do think we’ll have higher charge-offs that we’ve experienced over the last 2 years, that’s clearly factored into our forecasts. We’ve seen this before, we do not believe this is ’08, ’09.

We think it is a lesser issue with respect to that. Our clients still have a reasonable amount of liquidity, and the economy is still on a pretty good footing. But once again, we just want to be careful that we have a very good feel for these markets. We’ve been in them for over two decades. We know how this works. It’s not our first rodeo. We have very experienced people making these decisions.

Slide #24 and 25 are illustrations that we’ve existed for those 88 conference calls, and really demonstrate the economics of the 7(a) loan. Slide #27, the SBA 504 loan program. Important to note, through October 31, we closed $101 million of SBA 504 loans, a record. We’re forecasting $150 million of loans closings for the full year, that would also be a record.

We have plenty of credit availability on our lines as we sit here today to be able to grow this business. We liked the 504 business quite a bit. It’s a loan that’s made for most people that are familiar with it. It’s a 90{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} LTV with a 40{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} second taken out by government debentures, so we’re left with a 50{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} LTV against commercial real estate first, and [indiscernible] personal guarantees and good positive debt service coverage ratios.

On Slide #28. Newtek Business Lending is the entity that originates the 504 loans and the NCL loans. So these are the non-7(a) loans. Historically, we don’t really report this portfolio, because they’re done out of control portfolio companies. However, we thought it was important to demonstrate to the market at a $388 million loans that have originated since 2017 and $132.5 that originated since 2019. We’ve not experienced any defaults or charge-offs to date. And that’s just a $500 million worth of loans, no defaults, no charge-offs. We’re very proud of our portfolio performance in this particular category.

Slide #29 depicts what a 504 loan looks like. Slide #30 talks about the return on equity in this business, which is very high as well as the 7(a) business which is why as a bank, holding company owning a bank, we believe we can generate really high ROAAs and really high ROTCEs. We’re excited about how we would look as a bank.

For those of you that are familiar with our company, on the Investor Relations section, there’s an old illustration I’ll point out, it’ll have to get updated. But it’s all based on old data of where we think the bank might look at that point in time for ROAA and ROTCE high numbers, go take a look at that.

Slide #31. Talking about a non-conforming conventional lending program. Well, we’ve been in the business since 2019. We’re in this business because very accretive. We get tremendous operating leverage out of being able to do loans that don’t fit the SBA box. So when we use the term non-conforming, we’re referring to it non-conforming to a 7(a) or a 504 or government programs.

So we did a securitization in January. $81 million worth of loans. It was 16 units, rated by DBRS. They’re in a trust, you can take a look at how that portfolio is performing. No defaults, no delinquencies, it’s doing really, really well. And this was our first example of a real good exit and a financing and a good ROA.

Slide #32. We talked about expanding this program. I want to note that we’ve made some tremendous headway in this calendar year in a tough market. Obviously, not that easy to attract capital. Things are moving along quite quickly. But we have a transaction with a joint venture partner. Joint venture is funded by a $15 billion asset management company to provide up to $100 million of equity capital. We will match that equity capital. We have and we’re prepared to close on $150 million leveraged facility from a well-known investment bank. We believe that we can grow that facility to greater numbers as well.

And we do believe as we move forward to Slide #33, and the rationale for growing this non-conforming conventional loan business, which will be done at the BDC level, through controlled portfolio companies or in a bank holding company out of the bank. We are looking to originate about $600 million of these loans in 2023, a $1 billion in 2024. Once the [indiscernible] expectation of the funded through joint ventures help the bank holding company. This will give us additional origination fees, additional servicing income, the ability to asset liability, match the loans while they’re in the credit warehouse facility through hedging that we’ve done historically, as well as once they go into securitization totally match funding.

So Slide #34, we continue to talk about the securitization that we did on January 28 2022. Slide #35, we go to another one of our successful controlled portfolio companies that was established in 2002, our merchant processing business. We generated EBITDA of a little over $14 million, I think that was about $14.5 million of all of our payments business last year. But that’s a nice growth this year, up to $16 million of EBITDA.

We have a very reasonable multiple on that business. And that’s an important part of our ecosystem and being able to offer value to our customers to help them move money, bill, invoice, use POS systems and all state-of-the-art e-commerce to be able to take payments, and use the payment processing system. Very important function of a bank.

Slide #36, Newtek Technology Solutions in Phoenix-based cloud computing business. We’re forecasting $4 million of EBITDA. Between that and the NMS business, about $20 million of EBITDA. Both businesses will be held up at the bank holding company.

Slide #37. Many people aren’t aware of the fact that we own 60{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, of an organization that provides a POS to our customers that can be white-labeled for our alliance partners. And we’re really excited about the growth and the opportunity in competing against [indiscernible], Square and others to be able to provide this attractive software.

Slide #38. Two other important portfolio companies that we believe really experienced tremendous growth based upon their positioning in The Newtek Advantage. Newtek Payroll Benefits Solutions and Newtek Insurance agencies. These are businesses that will consolidate in our financials going forward, if in fact, we get regulatory approval become a bank holding company on a bank.

Important to note, everything will consolidate. So all the accounting will change over from 40s Act accounting to 33 Act accounting. We plan on being very transparent. So there’ll be financials on the bank, financials on insurance, financials on payroll, and everyone will be able to do their in depth evaluation.

Going to Slide #39, from an investment summary perspective and some of things where I turn the call over to Nick Leger. Important to note, and I really wanted to emphasize this. We’ve been publicly traded since 2000 and the company was established in 1998. I’m one of the original founders. Important to note, the insiders of Newtek own approximately 6{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of the outstanding shares. So our interests are very much in line with shareholders.

As we’ve talked about, we believe very strongly that the best opportunity for Newtek Business Service Corp. future NewtekOne will be to unlock the value of its technology that’s built over 19 years, which will be much easier to do and display as a bank holding company and offer much greater rewards to its current customer base.

Obviously BDC dividend investors have been rewarded with high dividends during this window of time. But realistically, they’ve had fairly perfect information with respect that we are no longer going to be distributing 90{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} or 100{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of our income out. And many of our BDC investors are retail and they want the dividend and really don’t want to hear about anything else. We appreciate that. We understand that. I have to be a shareholder and I haven’t to be a major beneficiary and enjoyed those dividends.

However, the new structure will allow for increased total participation. Number one, BDCs are excluded from the S&P 500 and the Russell 2000. I think it’s important to note, we’ve had estimates from researchers that indicate that, there could be about 2 million shares of Newtek buying, just going into the Russell 2000 alone. I wouldn’t rely upon that statement, do your own research. But however, going into the Russell without market cap, cleared a lot of institutional buying.

In addition, institutional investors really have a hard time buying BDCs, because of the AFFE issue. A lot of people don’t know about this, they don’t understand it, they don’t know what it means. Well, I don’t want to get too much into the weeds here. But we’re an internally managed BDC, not externally managed BDC, which is an advantage by the way. So we don’t further our nest as management participants taking fees out of the entity. Our dividends are after those fees.

With that said, because we’re internally managed, it’s the SG&A that hit this number. It makes it very difficult for institutional investors to actually own Newtek or other BDCs. So we do believe that this is going to open up the box to a lot of additional investors to Newtek. We are looking forward to declaring which we have not yet, but we have forecasted a $0.70 cash distribution for the fourth quarter. And obviously, that’s coming up rather quickly, because we’re already in November. So the return on that cash return is pretty high.

So we look at going forward, if we get the regulatory approvals which we hopeful or imminent, but anything can happen. As I said, to many people, this isn’t [indiscernible], close is nothing to get the letter. You never know you there. So once that occurs, we will try to turn around and provide earnings forecasts for 2023 and 2024. We’ve given some idea what that could generally look at by the August 2 Or 3 discussion, if you go to the Investor Relations section. I think the thing is labeled August 4 presentation, when that’s when it’s been put up. But anyway, so look for that August 2, 3 or 4 date, you’ll get a feel. But I think importantly, we put that out, there’ll be some nice guidance for the market. We haven’t been able to do that at this point in time, because we want to know what the final structure is subject to regulatory approval.

We’re also hopeful that our sell-side analysts will transfer coverage for BDC analysts to bank analysts. We don’t have a lot of guidance out there. It’s been very difficult. Also, earnings multiples are depressed for both BDCs and bank stocks currently. And obviously, we talked about gain on sales margins being depressed, and lags in [indiscernible] headwinds.

With that said, I hope we’ve been able to illuminate the quarter and the performance year-to-date, and how excited we are about our future, despite the fact that it’s a tough news channel half there, but we still feel pretty good about it. And we’re very optimistic about our future. I would now like to turn the financial review over to Nick Leger, our Chief Accounting Officer.

Nicholas Leger

Thank you, Barry. Good morning, everyone. You can find a summary of our third quarter 2022 results on Slide #41, as well as the reconciliation of our adjusted net investment income, or adjusted NII on Slide #43 and 44.

For the third quarter 2022, we had a net investment income of $205,000, or $0.01 per share, as compared to a net investment loss of $6.7 million, or $0.30 per share in the third quarter of 2021. That’s 103{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} increase on a per share basis. Please note that income related to the PPP of $269,000 is included in the third quarter 2021 investment income. Adjusted NII, which is defined on Slide #42 was $15 million, or $0.62 per share in the third quarter of 2022 as compared to $12.6 million or $0.56 per share for the third quarter of 2021.

Focusing on third quarter 2022 highlights, we recognized $23.6 million in total investment income, which is a 90.3{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} increase over the third quarter of 2021, total investment income of $12.4 million. The primary driver of the increase in total investment income was primarily due to the $7.2 million of dividends from the portfolio companies in the third quarter of 2022.

In addition, interest income increased by $1.7 million, resulting from a year-over-year increase in the accrual loan portfolio. Other income increased by $1.8 million in the third quarter of 2022 compared to Q3 2021, resulting mainly from a year-over-year increase in SBA 7(a) loan origination volume.

Servicing income increased by 28 — 20.4{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to $3.6 million in the third quarter of 2022 versus $2.8 million in the same quarter of 2021. Distributions from portfolio companies for the third quarter of 2022 totaled $7.2 million, which included $4.35 million from NMS, $1.65 million from NBL our 504 business, $360,000 from NCL, our conventional joint venture, $720,000 from AMS, and $150,000 from Mobil Money, and that is compared to the third quarter of 2021, where there were no distributions from portfolio companies.

Focusing on expenses. Total expenses for the third quarter of 2022 increased by $4.3 million compared to Q3 2021, mainly driven by higher interest related costs and increase in SBA 7(a) loan referral fees due to higher loan origination volume and loan origination processing costs. Realized gains recognized from the sale of the guaranteed portions of the SBA loan sold during the third quarter of 2022 totaled $19.6 million as compared to $22.4 million during the same quarter in 2021.

In the third quarter of 2022, NSBF sold 321 loans for $172.4 million at an average premium of 9.45{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} as compared to 205 loans sold during the third quarter of 2021 for $148 million at an average premium of 13.04{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}. The decrease in realized gain was attributed to low average premium prices in the secondary market when comparing to the third quarter of 2021. NSBF sold 56.5{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} more units in the third quarter of 2022 as compared to the third quarter of 2021. As I mentioned earlier, income related to the PPP is including investment income, not unrealized gains.

Realized losses on SBA non-affiliate investments for the third quarter of 2022 was $4.9 million, as compared to $3.2 million in the third quarter of 2021. Overall, our operating results for the third quarter of 2022 resulted in a net increase in net assets of $11.4 million, or $0.47 per share. And we ended the quarter with NAV per share of $16.04.

I would now like to turn the call back to Barry.

Barry Sloane

Thank you, Nick. Operator, we’ll open it up for Q&A now.

Question-and-Answer Session

Operator

[Operator Instructions] And our first question comes from Scott [indiscernible] from Raymond James. Your line is now open.

Unidentified Analyst

Thanks very much. Congrats on a great quarter.

Barry Sloane

Thank you, Scott.

Unidentified Analyst

I am wondering if you could give us some color on loan demand. The growth has been clearly outstanding, especially in light of current situations we’re dealing with here. Massive hike — rate hikes, and the questions of the possible recessions next year. And, obviously, we talked about preparing for non-performing loans, which help — was certainly helpful. But I’m very curious in terms of your conversations with current customers or future customers, both in SBA and non-SBA, more conventional bank lending. What kind of appetite are you seeing on the horizon for your loan book? Thanks.

Barry Sloane

Sure. Thank you. I think it’s when people talk about loan demand, they always think about it in the aggregate. And when you think about, like Bank of America, big bank, I mean, they actually — they are almost the market because they’re that big. We have the opportunity, given how we’re set up using technology to pick and choose what we think are the best credits.

So even though the market is softer, number one, you’re able to get much better terms from the borrower. Number two, people that might not have thought about borrowing, now come into the borrowing realm. And those are clients that are typically stronger borrowers. They have more assets. They have more commercial real estate, they have more unencumbered things that they can pledge and have better businesses. So the goal is to continue to be selective, pay attention to the things that we talked about.

But we are fortunate that we’re not struggling to get opportunities. So we’re able to pour through those opportunities and get the best opportunities. In addition, these are times where you’ve got the bank lenders that were tripping over themselves to do loans, a 2.5{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to 3{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} rates, or 3.5{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, all of a sudden, they’re like, risk off, they don’t want — they don’t really want to put money out there. And I think that in economies that are declining or declining, or not increasing at a faster rate or declining at a slow rate, there’s still really good credits out there. And that’s what we excel in, making sure we pick those best credit.

So plenty of loan demand, plenty of opportunity to make money. So charge-offs may not be 50 basis points. Maybe they’re 75, maybe they go up to 1, maybe they’re a little higher on an annual basis. But when you look at the coupons that we can charge, which is what we’ve experienced over 20 years, and really paying attention and realizing that, in our best guess at this point in time, we are not, ’08, ’09. This is nothing close to ’08, 09.

I mean, unfortunately, the risk has been shifted to the government, or for commercial enterprises and consumers. So commercial enterprises and consumers and their balance sheets unlike ’08, 09 are actually in pretty good shape. It’s the government that’s got all the debt at the Fed level, in potentially budget deficits at the state level. So our customers are actually in pretty good shape from balance sheet prospective. Question is, will consumers continue to spend? There’s still a lot of liquidity out there. So, we feel good about there being enough great credits to make good loans with better terms.

Unidentified Analyst

Great. That’s very helpful. And if you could sort of have your wish list in terms of the loan mix, would you prefer to have the same level of SBA versus non-SBA? And how would you [multiple speakers] going forward?

Barry Sloane

I think that — yes, I think that we’re going to have a real good year. And we’re trying to finish nailing down a few funding commitments, which we think we’ll do here in the next couple of weeks for the non-conforming book, which diversifies us now. When we say non-conforming, those are typically borrowers that want bigger loans, have stronger personal guarantees, have more liquidity than the SBA book.

So we would like to clearly continue to grow as we’ve grown in 7(a), but use the operating leverage that we’ve got existing in the company to put on more 504, more non-conforming, and if we are blessed with the regulatory approval, put on conforming C&I and CRE in the bank. So really have a very diverse portfolio and now you’ve covered almost all angles of the lending spectrum. So you’ve got businesses at different maturation points, that you continue to lend to them, as they get better and better and grow and get bigger.

Unidentified Analyst

That’s terrific. Thanks so much.

Operator

Thank you. And one moment for our next question. And our next question comes from Jim Collins from Excelsior Capital Partners. Your line is now open.

Jim Collins

Thank you. Good morning, Barry.

Barry Sloane

Good morning, Jim.

Jim Collins

Question on the — question on a little bit of a geeky question, sorry, but on the dividends, so this is Slide 16. So if this transaction — if everything is approved, as planned, essentially, as I understand that you basically have to sort of push all the retained earnings back out. And so my question is …

Barry Sloane

That’s correct.

Jim Collins

… so then that would be as of September 30, correct? Because then those that distribution would have been made by 12/31. So then for your full year ’22 earnings, it wouldn’t be included or am I misunderstanding that process?

Barry Sloane

Let me lay this out and then tell me if I’ve answered the question. The $0.70 forecast that we have made. It’s a forecast, it’s not a declaration yet for a distribution for Q4. It’s an estimate of Q4 earnings plus any spillover to get to the 100{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} mark through December 31, 2022.

Jim Collins

Okay.

Barry Sloane

So in the event that the Board declares that dividend, and then declares that it’s going to withdraw its election as a BDC, the goal would be to distribute every dollar of income, including anything that’s been retained historically, which does require work and an estimate that the company has been at work and doing, but hasn’t fully wrapped up yet.

Jim Collins

Okay. So that’s …

Barry Sloane

So when and if the derricking [ph] occurs, all that income is paid to the shareholders. So look, you think about it, 2021 was a banner year, and our shareholders participated in that by getting the benefit of the earnings because there’s a BDC, paid all out. But some of it modest amounts were retained from that year and years prior, et cetera, et cetera, by like, that’s kind of the way the market likes it. Don’t give it all out, but give most of it out. And you’ll get between 90{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} and 100{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}. However, to conclude, you want to pay 100{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to 101{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to 102{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} out just to make sure that you don’t miss.

Jim Collins

Exactly. And then that that figure is the one that you would be including in the 10-K, which obviously will take you a few months to follow. I’m just wondering if …

Barry Sloane

Yes.

Jim Collins

… it’s all done by 12/31, then there’s no like catch up, if you want to call it that in 1Q ’23. You really will have it all out.

Barry Sloane

That’s the — that would most likely be the intention, yes.

Jim Collins

Okay, that helps. That clarifies a lot. Thank you very much, Barry.

Barry Sloane

Thank you, Jim. We appreciate [indiscernible].

Operator

[Operator Instructions] And our next question comes from Paul Johnson from KBW. Your line is now open.

Paul Johnson

Yes, good morning, guys. I hope you can hear me okay. Thanks for taking my question. Just one quick clarification. I just wanted to let you know my estimate, the $0.63 versus the $0.54 that you mentioned, so I’m not quite sure what if there’s some stale information that you’re looking at, but just wanted to clarify?

Barry Sloane

Do you have an August 8 report, Paul?

Paul Johnson

Yes, I — well, I don’t know, sometime in September, I believe I may have updated the estimates.

Barry Sloane

Okay. Well, we did it off the August 8 report and that’s where we are. But that’s [indiscernible]. But that’s I went over this morning.

Paul Johnson

Got you. Okay. All right. Well, one thing I just kind of wanted to ask on, I mean, as far as the approval rating for the loans in your portfolio, I mean, the tightening standards that you started to make, I guess, for the underwriting practices. I mean, are these systematic changes that you’ve made to the system for everything in terms of the Newtek Tracker System, more, I would say, rigid, sort of discipline changes that you’ve made to the underwriting system at Newtek, or these more of just kind of discretionary manual sort of tightening standards that you’re making across the company.

Barry Sloane

I think your question is, do you use a computer generated algorithm? Or is there individual discretion by human beings at a loan committee level?

Paul Johnson

Yes.

Barry Sloane

The answer would be the latter. So we still believe at this point, that it’s important that we use human credit committees .As a matter of fact, our regulators require that whether that’s the SBA or in the future as a bank, and we believe historically that looking at things at the moment, from a human perspective, does work. And with that said, our FICO scores have improved. Our average loan size has gone down from a diversification perspective, are trying to close a deal when they come in, has quickened based upon our technology. So our data is showing us that the technological things that we’ve put in place are working. But important to note, there is still a human committee that ultimately makes loan decisions whether to approve or not.

Paul Johnson

Got it. I mean, so does that mean, as you’re tightening these standards, I’ve seen a lot of lenders in the market are doing the same thing kind of in this environment. Does that mean you’re also giving up on spread and pricing for the loans that you’re originating? Or they still coming in around what historically originated at the 275 or 300 basis point spread?

Barry Sloane

No, we haven’t cut our rate. And that’s because we don’t use brokers or bankers at auction loans often put us in competition. We offer our customers 10 to 25 year [indiscernible] schedules, no covenants. They must personally guarantee the loan, they must pledge all personal and business assets. That’s our program. It goes into the hopper. We don’t really discuss rate with them. We openly discuss payment and proceeds. And that’s what we went on.

Paul Johnson

Yes, appreciate it. And then, it’s a little bit difficult to know if the small business economy has really feeling a slowdown or not at the moment. I’m just curious how much interaction you do have with borrowers, in terms of information that you get from the projections, potentially, how frequently do you get that sort of information? And are we at the point where companies are reducing expenses, reducing headcount, are these trends that you’re noticing at all for your borrowers?

Barry Sloane

So I think that up until September 30, we really didn’t see much movement. I do believe that we’ve seen changes in October and November, I have to say, part of it is, when you turn on your TV and the midterm elections, how could you be positive? When you turn the TV on and we’re all inundated through all various forms of media, about how bad things are, it definitely turns you negative, and also the economic data of rising rates and inflation and things of that nature. So we do believe that we’ll finally begin to see the slowdown.

We’ve seen a little bit of that in the payment space, but not dramatically. So consumer spending is still pretty strong. It’ll be interesting to see what happens with Christmas spending, because a little too early to tell. But we’ve definitely seen October and November is different than September, obviously, with the seasonal adjustments factored in. So we’re starting to see a slowdown as these rate hikes and inflation issues do eat into people’s excess liquidity and savings.

Paul Johnson

Got it. Thanks, guys. That’s great color. We’ll be all watching closely, of course. And my last question was just on the portfolio yield for next quarter. Actually, in the fourth quarter I saw in the press release where you gave some guidance next year for 10{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, 10.5{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} yields on the debt, the debt portfolio this coming quarter. I was wondering if you could potentially provide any sort of guidance. I don’t think it should be quite in that 10{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} range, but any sort of estimation there would be helpful.

Barry Sloane

Well, first of all, I think that the SBA changed its regs. So we will be out at and are currently added Prime plus three, on our loans. So we’re going to pick up another 25 basis points. And it’s really hard to determine what pricing is going to be particularly going into the end of the year, particularly with another December price hike, et cetera, et cetera. So we’re kind of trying to figure out what that gain on sale might be. I think somewhere between 109 and 110.5 might — as a range might be useful, but it’s hard to forecast at this point in time.

Paul Johnson

Got it. I appreciate it. I was actually referring to the yield on your just retained debt portfolio. So [multiple speakers] …

Barry Sloane

Oh, well that in January, I really just point out where your [indiscernible]. But in January, it’s going to be north of 10. But it gets all complicated because whatever’s on the books does not get the 75 basis point rate hike until January 1. So, on that basis, it’s whatever Prime was at the end of September. So I’m going to think you’re probably around 9 in a quarter.

Paul Johnson

Got it. Yes, that’s helpful. Those are all my questions and thanks for having me today.

Barry Sloane

Paul, thanks. I appreciate your help. I realize it’s we haven’t made it that easy with all of this transition and noise. So I appreciate all the work that you’ve done. Thank you.

Operator

And thank you. And I’m showing no further questions. I would now like to turn the call back over to Barry Sloane for closing remarks.

Barry Sloane

Great. Well, I appreciate everyone attending. We look forward to making some more progress on our transaction. And hopefully that will really give investors a clear view as to what we see as being a really constructive future for Newtek Business Service Corp. and all its stakeholders. So I want to thank everyone for attending, particularly those that joined and ask questions. We appreciate it. Thank you.

Operator

This concludes today’s conference call. Thanks for participating You may now disconnect.

Barrett Business Services, Inc. (BBSI) Q3 2022 Earnings Call Transcript

Barrett Business Services, Inc. (BBSI) Q3 2022 Earnings Call Transcript

Barrett Business Services, Inc. (NASDAQ:BBSI) Q3 2022 Earnings Conference Call November 2, 2022 5:00 PM ET

Company Participants

Gary Kramer – President & CEO

Anthony Harris – CFO

Conference Call Participants

Christopher Moore – CJS

Jeff Martin – Roth Capital Partners

Vincent Colicchio – Barrington Research

Operator

Good afternoon, everyone, and thank you for participating in today’s conference call to discuss BBSI’s Financial Results for the Third Quarter Ended September 30, 2022. Joining us today are BBSI’s President and CEO, Mr. Gary Kramer; and the company’s CFO, Mr. Anthony Harris. Following their remarks, we will open the call for questions.

Before we go further, please take note of the company’s safe harbor statement within the meaning of the Private Securities Litigation Reform Act of 1995. The statement provides important cautions regarding forward-looking statements. The company’s remarks during today’s conference call will include forward-looking statements. These statements, along with other information presented that does not reflect historical fact, are subject to a number of risks and uncertainties.

Actual results may differ materially from those implied by these forward-looking statements. Please refer to the company’s recent earnings release and to the company’s quarterly and annual reports filed with the Securities and Exchange Commission for more information about the risks and uncertainties that could cause actual results to differ from those expressed or implied by the forward-looking statements.

I would like to remind everyone that this call will be available for replay through December 2, 2022, starting at 8:00 P.M. ET tonight. A webcast replay will also be available via the link provided in today’s press release as well as available on the company’s website at www.bbsi.com.

Now I’d like to turn the call over to the President and Chief Executive Officer of BBSI, Mr. Gary Kramer. Sir, please go ahead.

Gary Kramer

Thank you, Ryan. Good afternoon, everyone, and thank you for joining the call. We had an excellent third quarter, both financially and operationally. Our performance and momentum continued across all facets of the business and resulted in us once again raising our full year outlook. We are executing on our objectives and our strategies are delivering superior results. Our growth in worksite employees resulted in better-than-expected financial results.

Regarding our client in WSE stack, we continue to execute on various strategies to increase the top of the sales funnel and I am pleased to say that we once again exceeded our expectations in Q3. This is the result of our three pronged strategy, to mature and deepen relationships with our existing referral partners, to utilize technology and digital campaigns to target and nurture new referral partners, and to utilize technology and digital campaigns to target potential clients directly.

I’d like to put a finer point on our new referral partner initiative. Through the third quarter of 2022, we have strategically targeted about 6,000 new potential referral partners and we have forged new partnerships with about 18{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of them. This is a long term strategy. Trust is earned slowly over time. As these new referral partners see BBSI, and our product in action, we believe they will become more comfortable recommending BBSI to their clients.

On a year-to-date basis, we added 41 new accounts from these efforts, up from 15 last quarter and expect this to continue to accelerate into the future. We will continue this strategy in 2023, along with targeting new referral partners that specialize in the benefit space. The next trend that we previously discussed is that we’ve been able to sell and support larger clients with our upgraded technology stack and national PEO licenses. This continues to progress favorably and the average size of the clients that we are adding are larger than the average size of the clients that are running off.

Regarding client runoff, our retention continues to be stronger than pre-pandemic levels. I’d like to attribute that to the work we do with our clients and the value our teams provide. The results of all these efforts or what I refer to as our controllable growth is that we added approximately 4,300 worksite employees year-over-year from net new clients. We bill as a percentage of payroll and we grow as our clients grow by adding worksite employees with wage inflation and as hours worked increases.

Our client base is resilient and we exceeded our internal forecast for worksite employee growth in the quarter. Our average worksite employees were up 8{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} over the prior year quarter, which is the culmination of controllable growth as well as our clients’ hiring. We exceeded our internal forecast for our worksite employee stack.

Moving to our staffing operations. Our staffing business increased 1{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} over the prior year quarter and was less than we anticipated. There is still strong demand for labor and we are receiving more orders, we are placing more applicants and companies are increasing wages to attract employees. It is still a thin recruiting market, and we are unable to fill all orders. Anthony will give some regional color for what we’re seeing in the markets.

I mentioned previously that we made investments in our recruiting operations, and we are seeing positive results. One of our objectives was to provide recruiting services for our PEO clients. This is a valuable service to our PEO clients in a tight labor market, which also rewards BBSI. When we place a candidate, we receive a recruiting fee.

And as the candidate joins the client’s payroll, we realized PEO revenue. We have built out recruiting hubs in every region that support our branch network. On a year-to-date basis, we have placed 287 candidates with 147 PEO clients and generated $1.7 million in recruiting fees. We expect this to increase as we introduce to more clients.

Moving to the field operational updates. We are very pleased with our progress of entering new markets with our asset light model. Our first class of four is doing well, and we added 25 new accounts with about 250 worksite employees. In 2022, we started small with our first class as we were learning and refining the various aspects of our new market development program.

We are at a point now that we are confident that we can scale this program and have hired and are training the next class of 11 folks. This class is primarily located in the central states plus a few East Coast markets and will begin selling in Q1 of next year. At the end of Q3, we operated in 13 states and 68 markets, which is consistent with the prior year quarter and does not include our asset light markets. Some markets will be more profitable than others due to their maturity, but with our evolution, every market is expected to be profitable.

Regarding product updates. We successfully launched our new health benefits offering in the quarter and began selling for the 1/1/23 enrollment season. As a refresher, we entered into a strategic multiyear partnership with one of the world’s leading health insurance companies. This is a fully insured program where we take no underwriting risk. We have been derisking the workers’ compensation program over the past couple of years and it was a key objective of ours not to take underwriting risk.

We have invested in IT to allow this offering to be delivered seamlessly through our myBBSI portal and clients will find value from the ease of administration, billing, and compliance. BBSI clients will now have access to discounted products and plan designs that are not currently available to them in the traditional small group market. We will be offering health insurance plus ancillary benefits, including, but not limited to, dental, vision, life, disability, and critical illness.

In the quarter, we rolled this out to a limited number of existing clients in select markets for the 1/1/23 enrollment season. Our intent is to perfect our craft and then shift our focus to California and to new prospects. This will not move the needle for revenue or profit in 2023 as we targeted a very small cohort of clients, but we anticipate this will provide material contribution as we look to the future of BBSI.

We view this as an opportunity to diversify our clients’ profile while expanding our total addressable market. We have the people, products, operations, and technology in place and are executing to our sales plan. I am pleased with where we are with this new offering and of our sell-through thus far. In addition to our benefits offering, we have also been investing in electronic training and development.

You’ve heard me say over the past two years that we’ve invested in technology that was designed to train and develop our new market development managers. We are taking this technology and are now making it available to our clients through myBBSI. We are excited to be launching BBSIU in the fourth quarter. This is a learning management portal that our clients can purchase and contains various catalogs consisting of HR and compliance, risk and safety, leadership, and professional skills. This does not replace our experts in the field but will be a valuable tool that complements our offering.

Next, I’d like to shift and speak about the macro economy. The growth in worksite employees for our installed base during the third quarter was strong and our October numbers were equally strong. Wage inflation is still prevalent, but at a slower growth rate than 2021. As the payroll and HR company for over 8,000 clients over various states and industries, there is nothing in our data that would reflect the slowdown in the economy at this time. However, we would be remiss if we didn’t acknowledge that times are growing more challenging for business owners, given tight labor markets, record inflation, supply chain challenges, and a rising interest rate environment.

We know that labor is in high demand that the unemployment rate is still at all-time lows, that the labor force participation is lower than pre-pandemic levels. That job openings rose last month, that immigration is low. These are all unusual facts that do not fit any previous historical inflationary recession scenario. Also, layoff should be delayed due to business owners’ recent memories of how challenging it was to attract new employees post-pandemic.

Based upon all these factors, plus our higher-than-expected Q4 starting point for our installed base of clients and WSE stack and our optimism of our revamped and disciplined sales and service teams executing on controllable growth, we believe BBSI is poised for growth in 2023, even if a recessionary environment arises. As I think to the future, we have consecutive quarters of great momentum, and I don’t see it slowing.

Our client retention is the best it’s ever been, and we’re seeing more business opportunities. Our prospects continue to be larger because of our tech stack, coupled with our nationwide offering. We are executing to our plan and things are going well. Our optimism increases exponentially as we think of the opportunities that our new benefits offering brings to our existing clients, new clients, and new referral partners.

With that, I’m going to turn it over to Anthony for his prepared remarks.

Anthony Harris

Thanks, Gary, and hello, everyone. I’m pleased to report that we again had strong results for the quarter. PEO gross billings increased 13{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} over the prior year quarter to $1.9 billion, while staffing revenues increased 1{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} over prior year to $29 million. As Gary noted, our increase in PEO gross billings was driven by stronger-than-expected growth from net new clients in the quarter, continued stronger-than-expected hiring within our client base, and higher average billing per worksite employee.

Overall, worksite employees increased 8.2{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} over Q3 ’21 and average billing per WSE increased 4.2{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}. The increase in average billing per WSE was driven primarily by rising wages in our existing employee base, offset partially by continued hiring of more lower wage roles relative to the prior year.

PEO gross billings growth by region versus the prior year third quarter were as follows: Mountain states grew 21{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, East Coast grew 20{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}. Southern California grew 14{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, Northern California grew by 10{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} and the Pacific Northwest grew 7{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}. Staffing revenues increased 1{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} over prior year, which is a slower growth rate than we have seen recently. We monitor our staffing revenues closely for broader trends, but the slowing growth this quarter was primarily driven by client and region specific circumstances.

In the Northwest, we have agricultural clients where work has shifted from Q3 to Q4 in response to a late harvest season. And in the Mountain States, we experienced a slowdown in certain light manufacturing clients due to supply chain challenges. Both of these examples are transitory. The one market where we have seen demand contraction is in Northern California, where we support more technology clients. However, we are not seeing broader negative trends.

We continue to see stability in our workers’ compensation market and our overall pricing has remained consistent and in line with our plan. Our gross margin rate continues to trend ahead of prior year through Q3 with cost savings in payroll taxes and more significantly from lower workers’ compensation expense in the current year.

Our workers’ compensation program continues to perform well with favorable claims frequency trends and favorable development on historical claims reserves. This quarter included an actuarially determined reduction of prior year estimated liabilities of $1.4 million compared to $0.8 million in the year ago quarter. As a reminder, we renewed our fully insured workers’ compensation program effective July 1 of this year. The prior year program has performed favorably, and our renewed program includes several enhancements, including even more cost certainty.

For the 12 month policy effective July 1, 2022, if claims developed favorably in future periods, BBSI received the benefit of those lower claims costs through return premium from carriers. If claims develop unfavorably, there is no additional premium that can be owed. That is BBSI continues to participate in all of the upside of favorable workers’ compensation customs but has no exposure to downside risk.

Turning to operating expenses. SG&A in the quarter is on plan. Our new health benefits program has launched successfully on schedule and with costs in line with our forecast. Our top line growth and profitability are ahead of expectations and we accordingly have increased employee compensation expense for profit sharing and incentives, but those increases have been offset by other savings in the quarter. As a reminder, we expect our earnings growth rate of approximately 1.5 times our top line growth rate. Even with the incremental expense in preparation for our health benefits offering, we continue to expect earnings leverage to be ahead of target for the year.

Moving to our invested assets. Our investment portfolios earned $1.6 million in the third quarter compared to $1.8 million in the prior year. With the rapid increase in interest rates, our fixed income portfolios remain in an unrealized loss position. However, we intend to hold those securities, and our portfolio continues to be managed conservatively with an average duration of four years, average quality of investment at AA, an average book yield of 2.1{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}.

Looking at the balance sheet, we had $132 million of unrestricted cash investments at September 30 compared to $111 million at June 30. The increase is primarily due to the results of operations and the timing of payroll tax payments. As a reminder, BBSI is now completely debt free. We continue to see intrinsic value in our share price relative to our profitability and growth potential and we’ve continued to repurchase shares under the Board’s $75 million share repurchase program.

In the third quarter, BBSI repurchased 130,000 shares at an average price of $81.74 per share. Year-to-date, we have now purchased more than 7{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of the company’s shares outstanding and still have $36 million remaining on the program. The company also paid $2.1 million in dividends in the quarter and reaffirmed its dividend for the following quarter. We have paid $6.6 million in dividends year-to-date.

Given the strong results for the quarter and positive trends, we are increasing our full year outlook. We now expect gross billings for the year to increase between 12{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} and 13{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, up from 11{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to 13{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} previously. We expect average WSEs to increase 8{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to 9{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, up from 7{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to 8{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} previously. And we expect gross margin as a percent of gross billings to be between 3.1{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} and 3.2{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, up from 3.05{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to 3.15{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} previously. And we expect our effective annual tax rate to be between 26{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to 28{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, which is consistent with our previous guide.

As we finish this year and look ahead to the next, we believe BBSI is poised for continued growth even in an uncertain economic environment. We will continue to invest in growth in products, including our new health benefit offering and new market expansion. And even with those investments, we’ll continue to benefit from leverage in our operating model. In short, we are optimistic about the future and are looking forward to the year ahead.

Now I will turn the call back to the operator to open the line for questions.

Question-and-Answer Session

Operator

Thank you. Ladies and gentlemen, at this time, we will be conducting a question-and-answer session. [Operator Instructions] Our first question comes from the line of Chris Moore from CJS Securities. Please go ahead.

Christopher Moore

Hey. Good afternoon, guys. Congrats on another great quarter. Maybe just start on the property and casualty market side. So Hurricane Ian had a significant impact on the property and casualty market generated large losses. Is that causing more tightening of risk and rate tolerance by carriers?

Gary Kramer

Hey, Chris. Good question. It’s still early. A lot of that catastrophe was filled off seas, about 60{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of that loss is with Lloyd’s out of London. So 40{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} on the U.S. market, which is where you would have, call it, commonality with the workers’ comp lines business. Still early days. We’re seeing the rates kind of trade in a flat band of the plus 2, minus 2, we haven’t seen any broad stroking rate increases yet from everybody. We’ve continued to see the workers’ comp market get more rational, and we expect that it will stay in that flat up range for now. We’re just not seeing — we’re not seeing the deep discounts anymore like we used to see a year or two ago. It’s more trading at where the rate should be.

Christopher Moore

Got it. Very helpful. And maybe just to staffing, I mean, over the — I don’t know how many quarters you can be talking about staffing shortages that obviously continued into Q3. After Q2, you kind of had this thesis out there. So talking about hiring skilled workers. Was it a matter of businesses not being able to find enough skilled labor or they can’t afford these workers? Just maybe any follow-up thoughts you had on that from Q3.

Gary Kramer

Yeah. So we measure our orders, right, which is really people that want us to hire, right. So we measure our orders. Our orders are not down. So we’re not seeing the orders go down, which the question is, is that the canary in the coal mine, and we’re not seeing companies are still asking us to go higher for them on the staffing side.

We’ve had a couple of seasonality things that Anthony mentioned as far as in the Northwest and in the Mountain States. But companies are asking us to hire, that hasn’t slowed down. Really, these are — our fill ratios are dripping down again just because of the availability of the workforce. So we were able to fill less orders on a ratio basis in Q3 than we were in Q2. It’s still a tight labor market out there.

Christopher Moore

Got it. And maybe just last one for me on M&A. My sense is that M&A could happen at some point, but this is not really an area you’re spending a lot of energy on currently. Is that a fair statement?

Gary Kramer

We look at anything that comes across our desk. We go out and talk to folks as well on the offensive side. We are active in the market. But ultimately, we’re going to do what we think is the best for the company for the long term and we’ve shifted, right. We honestly were trying to find a company that had benefits. We couldn’t find a company that had benefits that we wanted to buy, and then we started our own benefits department, right.

And then we’re not going to sit idly by and wait for an acquisition. That’s why we’re going with our asset light model to enter new markets. So we’re excited that, we have 11 new BBSI folks that are in the training program that are going to be selling in new markets come Q1. So that’s how we’re going to fill out the map is with the asset-light model. So if we can find somebody inorganically that fits, we will do that. If not, we will grow it on our own.

Christopher Moore

That sounds great. I will leave it there. I really appreciate it.

Operator

Thank you. Our next question comes from the line of Jeff Martin from Roth Capital Partners. Please go ahead.

Jeff Martin

Thanks. Good afternoon. Kramer, I was hoping you could give us a sense of what the initial client reaction has been to the new benefits offering and what kind of uptake rate are you seeing or is it too early to really tell that?

Gary Kramer

Good question. I’ll say that the clients have been asking for this and Anthony and I were playing back and forth about whether we put a quote in our earnings script because we had a couple of nice quotes, but we ultimately left them out where they were very complimentary of a, BBSI doing this and then b, of the product that they have. We only did this in select markets, and we only did it to current customers that have benefits, right.

So we didn’t try to go real wide with this to start. So we went with a very select group. I can say that we’re positive, we’re optimistic on the sell-through that we’ve seen. We don’t have good numbers yet. We actually just started to push the enrollment out this week. So we don’t know how many participants are going to enroll. We don’t know of the total census what it’s going to look like.

But so far, I think it’s been a good launch for us, a good learning exercise. We learned some valuable things along the way so that when we try to take this thing to scale next year and offer in California and then offer it to new clients, we’re going to have a much better conversion rate because we’ve learned some things this year.

Jeff Martin

Okay. And then tied to that, what are you seeing in terms of attractiveness to referral partners that specifically traffic within the healthcare market?

Gary Kramer

That’s going to be a focus and attention for us next year, right. Because 90{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of our business comes from referral partners and of that 90{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, a large portion is P&C brokers. We don’t have a lot of life and health referral partners now because we don’t sell a life and health product, right? So we look at this and say, we have a mapping of our referral partners that do both sides of the house as far as the life and health and the P&C and we’re working with them.

And then we’re going to have a strategy similar to what we did this year as far as I call it making new friends going out and advertising and attracting new referral partners, specifically in the benefit space and explaining the BBSI product. I mean we’re the broker-friendly PEO. We make sure that if they put the business with us, they’re compensated in a similar way as if they put it with the standard market.

So really, if they put it with us, their life becomes easier because we’ve got a better retention and our platform makes their life easier. There’s less administration for the broker when they put it with us. So we think we have a lot of good selling points when we go to the market to try to bring on new referral partners.

Jeff Martin

Okay. Great. And then I was curious on the placements initiative, kind of first time you’ve talked about this. Has this been something you’ve been doing all year and it’s just kind of starting to reach a material part of the business that you’re starting to talk about it? And how much of a focus is this going forward?

Gary Kramer

Internally, we’ve promoted somebody to run our staffing vertical, and this was one of the objectives, was to bring recruiting to our PEO clients. So we started in Southern Cal with the recruiting branch to be a hub for Southern Cal. Good results there, we took it to Northern Cal, and then we took it to Portland and we took it to the Mountain States. And now we have a recruiting hub on the East Coast as well that supports all of our PEO clients.

So we tried it, it worked, and then we took it to all the other markets, and it’s working in all the other markets. So now we’re at a point of where we say we can do this nationally. And it’s a good value add, right. We do recruiting for our PEO clients. When we do the recruiting, we get paid a fee and then they go on PEO payroll and we make PEO revenue. So it’s a win-win.

Jeff Martin

Yes. Sounds very interesting. And then last question in terms of your workers’ compensation outlook as a percentage of gross billings next year, are you thinking it will — has the opportunity to come down from the 3{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to 3.1{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} range this year? Does it have further room next year to decline?

Anthony Harris

Yeah. Thanks, Jeff. The answer is we always think we can continue to improve, and we will. So at this point, we see positive trends. As I noted in my remarks, nothing worrisome coming through Q3 into Q4. That rate that we’re paying now on the fully insured program will continue, obviously, into the first half of next year, and then we would reset that next July 1. But we’ll continue to monitor that. And frankly, we’re optimistic so far in these first two years of our fully insured program that we’re more on the return premium side of that equation, right. We’ll get money back. So it’s still early to tell, but the trends are positive.

Jeff Martin

Okay. And then last one for me is in the absence of a significant falloff in the economy, what do you think the opportunity to start to grow worksite employees at double-digit rate is and over what time frame?

Gary Kramer

Yeah, that’s… We’re trying to stay away from ‘23. We feel — we said it in my remarks and Anthony said in his, that even if this is a weird recessionary environment, right, because of how tight the labor market is. We feel even if there is a pullback, we can put up growth next year. We feel like we can put up respectable growth. I don’t want to really give a range because we’re going to wait until we get through Q4 but we feel like we’ve got the controllable piece going, right.

The sales machine and the retention machine are going in a positive direction. We’ve said that quarter-over-quarter. This quarter, we did over 4,000 more WSEs, right, which is good controllable growth. And then we think we can grow on that. And then really the question becomes of what are our clients going to grow like in this environment. But we feel comfortable that all scenarios point to good growth for us in ’23.

Jeff Martin

Great. Thanks for taking my questions.

Operator

Thank you. [Operator instructions] Our next question comes from the line of Vincent Colicchio from Barrington Research. Please go ahead.

Vincent Colicchio

Yes, Gary. Nice quarter. I came on the call a bit late. So sorry if this was already said. I’m curious how the PEO sales pipeline changed sequentially and how your traditional sales engine is working relative to your digital campaign.

Gary Kramer

Yes. I mean we think of these as — really, we’ve got, call it, three channels that we monitor. Our direct channel, our referral partner channel, and our client referrals, right. Our client referrals are a big piece of our prospecting. All three are up and to the right. That’s the trend we continue to see. We’ve got more leads that come in every quarter over quarter, and then it’s the scrubbing of those leads to get them through the prospecting and the discovery.

The one thing I would just say is, our clients now on average, are larger than the clients we’ve had historically. So we’re adding larger clients and the clients that runoff are a little on the smaller side. So we’re being able to attract bigger business and retain all of our larger clients, which is a good positive trend, which is a tailwind that’s helping support our earnings and WSE growth.

Vincent Colicchio

And on the staffing side, you’ve got some transitory issues you had mentioned. Will those sort of burn off next quarter or in Q4? And so will we see a nice sequential improvement?

Gary Kramer

Yeah. I think for the Northwest specifically, we’ll see that pick up because of the late harvest, the supply chain ones. There’s a couple on sites we have, where we do light manufacturing and light assembly. They’re the ones that may persist a little bit depending upon the supply chain challenges. I do think the recruiting that we did in Northern Cal is going to continue to slow down specific to the IT tech sector. As you know, IT is probably the one industry that’s under pressure right now.

Vincent Colicchio

And the sales and training capability, you’re adding to your service, was there sort of a minimal investment in that? Is it sort of let’s see how this goes and maybe we’ll invest more heavily in this over time? What is your thinking there?

Gary Kramer

Yeah. It’s a small investment for the company. And really, we made this investment when we developed the product to train our internal employees. So we built it to train our internal employees to kind of shorten the learning curve, and it’s worked well for us. And now we’ve kind of made some modifications and spun it up so that we can sell to our clients and put some different content in there for them to review.

This is not going to be a needle mover as far as revenue or earnings. This is something that the clients have been asking for, and ultimately, we think it will help with retention. So we’re going to charge for it. We’ll cover our costs, make a little spread but ultimately, it’s a tool that we think will help retain our clients.

Vincent Colicchio

Okay. And then as you’ve said before, clients were asking for health care, which you’re fixing now, and also a bookkeeping service. Is that the sort of the bookkeeping side, sort of a back burner or is this something you’ll consider doing in the next year or so?

Gary Kramer

We have a parking lot of full of products that we would look to add. Bookkeeping is one of them, but we have many of them. And as we think of our product roadmap, we’re not going to advertise our playbook to the competitors right now.

Vincent Colicchio

All right, Gary. Nice job.

Gary Kramer

Thanks.

Operator

Thank you. Ladies and gentlemen, at this time, this concludes our question-and-answer session. I would now like to turn the call back over to Mr. Kramer for closing remarks.

Gary Kramer

Sure. Thank you. I’d like to just thank the whole BBSI team for working tirelessly to help our clients thrive. It’s been a very good quarter of a very good year for BBSI and we’re proud of where we are, and we’re really proud of where we’re going. So with that, I will call it quits, and thank you, everybody.

Operator

Thank you. The conference of Barrick Business Services, Inc. has now concluded. Thank you for your participation. You may now disconnect your lines.

Transcript: Mayor Eric Adams Delivers Remarks on Small Business Week in the Bronx

Transcript: Mayor Eric Adams Delivers Remarks on Small Business Week in the Bronx

Might 6, 2022

Commissioner Kevin Kim, Section of Compact Enterprise Products and services: Building some acknowledgements right here. We’ve received Mayor Eric Adams in the house. And he’s coming down appropriate about now. We have bought Borough President Vanessa Gibson in the household. We’ve got Council Member Marjorie Velazquez. Is she below someplace? All proper. She’ll be below as perfectly. I want to accept more than a dozen of our sister businesses listed here to help support. We’ve also bought neighborhood partners below as properly. And this is the mayor. Can we give him another spherical of applause, be sure to?

[Applause]

Commissioner Kim: I want to definitely start by thanking the folks right here in the group, Mohammad Side, who aided present 500 meals today, who operates a food cart out in Instances Sq.. We have bought the Street Seller Task who’s supported us all 7 days extensive with meals. We have obtained associates from YAMA. We’ve acquired the Morris Park BID government director, Dr. Camelia Tepelus right here. We’ve obtained the Bronx In general Financial Advancement Corporation. The Bronx Chamber of Commerce, Lisa Sorin is in this article. We have received Zade Naji and Dr. Debbie Almontaser, YAMA board members. And then at the stop, we have bought a dance troop. And so I hope you are going to all adhere all-around.

Commissioner Kim: Now, we are so thrilled to be celebrating day 5 of our All-around the World in New York City tour to rejoice National Tiny Enterprise Week. And the motive why we selected the Bronx as our grand finale is various causes. Quantity a person, this is also to support kick off Bronx 7 days, which the Borough President Gibson will be leading. We are also right here mainly because we know that we want to emphasize the immigrant communities. And there is no far better area than practically to do that right here in the Bronx. And we are also commemorating Eid. So Eid Mubarak, for everybody who’s observing.

Commissioner Kim: As we went via the city, we went day a person in Brooklyn, Marcy Plaza, Mattress-Stuy. We went day two, Staten Island. We had been in day 3 in Chinatown. Working day 4 yesterday, we celebrated Cinco de Mayo in Little Columbia and Jackson Heights, Queens. And wherever we went, we heard the struggles and tales of small business enterprise homeowners. But at the same time, we listened to about the hope. The hope which is out there of businesses that begun through COVID, the hope of hearing this mayor, Mayor Eric Adams’ eyesight of putting little firms at the middle of our economic recovery. Now we’ve had an govt order aiding to focus on minimizing fines and violations for small business entrepreneurs so that they, the spine of our economic system, can genuinely lead New York Town back again in a additional equitable way. At SBS, I definitely do want people to realize what we do, due to the fact we know that quite a few of you can’t occur to 1 Liberty Plaza where our headquarters are. We have 18 Workforce 1 Centers through the city that can assist job seekers.

Commissioner Kim: So if you know people today who are searching for employment, be sure to refer them to Workforce One particular Facilities where by we can hook up them to work schooling packages at no expense to them to help join them to very good paying out work opportunities and professions. We’ve also acquired seven business enterprise remedies centers all all around the town that can assistance enterprises start, function, and mature. We also are the city’s minority females small business owned enterprise, MWBE certification company. So if you are an MWBE, arrive to us. We can keep your arms, choose you move by stage to give you obtain to govt contracts. There is $1.2 billion that was offered out in federal government contracts to MWBEs final year. And we want this group to also partake in that.

Commissioner Kim: At SBS, we are fully commited to bringing means out to you. Mayor Eric Adams has stated, “We know not just about every enterprise operator, not each individual New Yorker can come to us.” So look behind us. We have this lovely cell RV unit that will occur into your neighborhoods. And you by no means know, the mayor may well just pop out of one of them at a person time. But if you want this mobile device, reach out to us, for the reason that we will occur to you. He wants people today to have providers that historically have been denied these products and services. We are likely to fulfill you. We are heading to fulfill the modest company homeowners where you are.

Commissioner Kim: Now, ahead of I convert it about and introduce some of our special visitors, I do want to say that even nevertheless today is the closing of Nationwide Modest Business enterprise Week, Mayor Eric Adams’ administration, we handle every single 7 days as New York Town Smaller Company 7 days. And at SBS, we handle each working day as Modest Business enterprise Day. So we have bought the methods. Seem at us as your to start with cease to operate, to increase your corporations. If you happen to be on the lookout for cash funding, if you happen to be on the lookout for commercial lease support, we are there for you. So thank you so significantly, everyone, for coming. Now, devoid of considerably even further ado, I genuinely want to bring up in this article your borough president, any person who has been a staunch advocate for small companies all through her public company career. And she’s likely to notify you all about Bronx 7 days and almost everything that the Bronx is up to. Borough President Gibson.

[…]

[Crosstalk]

Commissioner Kim: Thank you. All right. Effectively, thank you borough president chief. Also aided me a ton by acknowledging other people that I got one more sheet of paper to now. So thank you for that. And we do want to point out the deputy borough president was at SBS before she went about. So I believe we trained her very well.

Commissioner Kim: Following, I might like to introduce Council Member Marjorie Velazquez. Is she here yet? Oh, there you go. Well, appear, she also requirements really minimal introduction in this district. A person of the to start with times on the career for me, Mayor Adams and Council Member Velasquez, we ended up heading into a corridor stroll. Yeah. And we did a bunch of dining establishments. And really we had been listening to the keep proprietors, and Council Member Velasquez, who’s also on the Smaller Organization Committee is a actual true champion for little organizations and a fantastic husband or wife to us. So thank you quite substantially.

[…]

Commissioner Kim: Thank you, Council member. Upcoming I might like to introduce to you a organization proprietor, the genuine VIP of present day celebration, Sal Alghati. He has been a Morris Park resident for 30 many years. And he opened Tasty Decision in Oct 2020 throughout the pandemic. He also owns the New Morris Deli, which has been in the group for many, quite a few years. In the course of COVID, the Morris Park BID experienced a complete of 16 new organizations open up and a bulk were being Yemeni owned. So to symbolize, Mr. Alghati.

[…]

Commissioner Kim: And now, the mayor who receives stuff performed for the Bronx, the mayor who gets stuff completed for small company house owners, and the mayor who gets things finished for all New Yorkers, Mayor Eric Adams.

Mayor Adams: Thank you. Feels so fantastic to be up listed here in the Bronx with our terrific Bronx borough president, the entire elected chair. Pay attention, I am heading to spend a good deal of time in the Bronx. These are essential problems… But I assume it truly is so vital, as it was just talked about, of the energy of community basic safety, the power of general public protection, of folks, as I go throughout the town and I go to gatherings, to business leaders, and I am listening to the very same detail in excess of and around once more. That’s why I speak about it all the time. You really should not have a retailer with your really hard acquired money and somebody walking in with a gun, having whichever they want and walking out. You should really not have to offer with the violence that you might be viewing through the Bronx. The selection of shootings in the Bronx and the selection of repeated shooters returning to our streets to do the steps once again is not acceptable. And I’m not going to overlook the issue that’s going on.

Mayor Adams: Public protection and justice can go with each other. And no a person is aware of it greater than you as little business enterprise entrepreneurs. Your problem for your small children, your households. The smaller quantity of individuals who are frequently triggering violence in our town should really not be equipped to walk our streets with impunity, with the violence that they are demonstrating. I will need you as small business leaders, elevate your voice with me on this. Permit them know we you should not want a metropolis of violence. We will not want to listen to the shootings night following evening in the Bronx more than and in excess of all over again. So this is not an Eric Adams phone. This is a simply call for the harmless people today of the metropolis.

Mayor Adams: I have one question. We listen to everybody chatting about people who are committing crimes. What about the innocent folks that are not committing crimes? When are we likely to communicate for them? So as your mayor, I’m conversing for those people who open up their gates early in the morning, continue to be 12, 13, 14 several hours, all those who operate tough, individuals who give their all so their kids can mature up. All those are the individuals I’m talking for, the every day, hardworking folks of this city that are executing the correct factor. They really don’t leap turnstiles. They swipe their Metrocard. They do not try to steal from a shop. They pay out the value of going into the retail outlet. They are not carrying a gun. They are shielding their people from those who carry guns. They’re not attacking individuals due to the fact of their religion. They know how to live among every single other, regardless of our faith. People are the New Yorkers that I keep in mind. Those people are the New Yorkers I am fighting for. And you are agent of those people New Yorkers, and I’m going to be a mayor for you no make a difference what I do.

Mayor Adams: And to this amazing commissioner and the Deputy Mayor of Maria Torres-Springer, we called on all of our organizations to go in, do an investigation of what we’re doing to get in the way of enterprises. You ought to not have strain if a metropolis agency that you pay out for walks in your small business. You need to know that they are there to keep your doorways open up, not to be imaginative, to come across ways to near your business.

Mayor Adams: And so we are coming out with a entire assessment of all of our organizations. And they came with their suggestions, and we reported, “Which is not good ample. Go back again, occur with much better tips of retaining businesses open up.” And this commissioner understands it. As a compact business enterprise operator, we brought him into the administration to go in, to make confident we get it right so you can hold your organization up and operated. New York Town has been brutal to modest firms. We talked about how we build the metropolis by little organizations, but we did just the opposite. That stopped January 1st, 2022 when you have a mayor that appreciates you functioning, owning, and combating to hold your tiny enterprises open up. I can not thank you plenty of. That is why we did this week. We communicated with 2,500 distinct people today and compact organizations showing them how to navigate government.

Mayor Adams: We are heading to be cell. We are heading to arrive out to you. We are heading to connect. We’re going to study from you. We’re heading to have a business enterprise welcoming town. That is the target for the reason that when you hire, you carry the life of people larger. That is the focus of this administration. And so thank you so much for permitting me to come up to the BX. And all of the electives who are listed here and are uniform and delivering the way of everyday living that we know we should be expecting. The Bronx has gone via so a lot for significantly also long. All of the parts wherever there are negatives, you show up to be foremost. And the following four a long time, we need to convert individuals negatives into positives. And we could do it alongside one another if we are united. And our intention is to be united. Thank you so much. Fantastic career, commissioner.

Commissioner Kim: So now we’re heading to shut, but we want to have you all observe the dance troop that’s going to be executing. So thank you all so substantially for coming right now.

###

Barrett Business Services, Inc. (BBSI) CEO Gary Kramer on Q4 2021 Results – Earnings Call Transcript

Barrett Business Services, Inc. (BBSI) CEO Gary Kramer on Q4 2021 Results – Earnings Call Transcript

Barrett Business Services, Inc. (NASDAQ:BBSI) Q4 2021 Earnings Conference Call March 2, 2022 5:00 PM ET

Company Participants

Gary Kramer – President & Chief Executive Officer

Anthony Harris – Chief Financial Officer

Conference Call Participants

Chris Moore – CJS Securities

Jeff Martin – ROTH Capital Partners

Vincent Colicchio – Barrington Research

Matt Dane – Titan Capital Management

Operator

Good afternoon, everyone, and thank you for participating in today’s conference call to discuss BBSI’s Financial Results for the Fourth Quarter and Full Year Ended December 31, 2021. Joining us today are BBSI’s President and CEO, Mr. Gary Kramer; and the Company’s CFO, Mr. Anthony Harris. Following their remarks, we’ll open the call for your questions.

Before we go further, please take note of the Company’s Safe Harbor Statement within the meaning of the Private Securities Litigation Reform Act of 1995. The statement provides important cautions regarding forward-looking statements. The Company’s remarks during today’s conference call will include forward-looking statements. These statements, along with other information presented that does not reflect historical facts, are subject to a number of risks and uncertainties. Actual results may differ materially from those implied by these forward-looking statements.

Please refer to the Company’s recent earnings release and to the Company’s quarterly and annual reports filed with the Securities and Exchange Commission for more information about the risks and uncertainties that could cause actual results to differ from those expressed or implied by the forward-looking statements.

I would like to remind everyone that this call will be available for replay through April 2, 2022 starting at 8:00 PM Eastern tonight. A webcast replay will also be available via the link provided in today’s press release, as well as available on the Company’s website at www.bbsi.com.

Now, I would like to turn the call over to the President and Chief Executive Officer of BBSI, Mr. Gary Kramer. Sir, please go ahead.

Gary Kramer

Thank you, Paul. Good afternoon, everyone, and thank you for joining the call. Our operational and financial results were exceptional in the fourth quarter and capped off a great year. We consistently exceeded our internal estimates for client retention, net client adds and worksite employee growth, all of which resulted in better than expected financial results.

Before I speak to the financial results, I would like to recap some of the key operational and strategic accomplishments for the year. We successfully completed the conversion of our existing clients over to our new My BBSI platform.

We are pleased with the platform, but more importantly, our clients are appreciative of the investment and the feedback continues to be positive. We are not done with our investment and have an IT roadmap of enhancements, new features, as well as new products.

We packaged our new technology with our nationwide offering and brought on larger clients on average this year than we have in previous years. We built out a corporate sales department and increase the top of the funnel by focusing on lead generation via an omni channel digital campaign, which brought on new clients and new referral partners.

We executed on our employer of choice initiative and invested in our employees with robust enhancements in compensation, benefits, vacation, training and volunteerism. People are our product and we attract, train and ultimately retain the best employees that any PEO has to offer. In November, we were pleased to announce that we were certified as a great place to work for the first time.

We successfully rolled out our asset light markets, which encapsulates everything I just mentioned. Attract and hire great people, train them well, apply the lessons we learned in a COVID environment for how to operate remotely and packaged with our digital initiatives to help grow their market penetration.

We will serve as the clients out of an adjacent branch or a corporate and invest behind them and infrastructure as they build up their client base. We entered into workers compensation insurance transactions, which de-risk our business model and results in better financial predictability.

These transactions are structured in a manner that greatly limit any potential downside of our insurance program. But we can still share in the upside of our disciplined underwriting. I want to again thank everyone in the BBSI family for their exceptional efforts. Plainly stated, I am proud that we foster a culture that embraces innovation and execution.

Moving to our financial results. During the quarter our gross billings increased 13{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} over the prior years quarter and exceeded our expectations. Our average worksite employees were up 7{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} over the prior year quarter. We have exceeded our pre-pandemic levels and 2021 finished the year with the highest year-end worksite employees in BBSI’s history. This is due to our clients hiring as well as net new business and we continue to be the head of our internal forecast for our worksite employee stack.

Our staffing business increased 14{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} over the prior year quarter. We could have grown more, but continued to have challenges filling orders with the tightness of the labor market. We are seeing more applicants, placing more applicants and companies are increasing wages to attract employees. We are still unable to fill all of our orders but our fill ratio improving.

So to summarize our financial performance for the year, our gross billings increased by 11{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} and our earnings per share grew by 14{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, which is in line with our long-term growth plans. We returned $9 million in dividends and bought back shares totaling $17 million, which reduced our shares outstanding by 3.2{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}. These are fabulous results and a great return for shareholders.

Moving to the branch operational updates. Our branch footprint decreased by three to 50 total branches. We continue to be mindful of operating efficiencies and consolidated Glendale into Phoenix, Eugene into Willamette Valley and Valencia into Pasadena. These decisions were made with the intention of continuing to grow revenue while servicing our clients, but doing so in a more cost efficient manner.

Our branch stratification is as follows. 23 mature branches with run rates in excess of $100 million, 17 emerging branches running between $30 million and $100 million, 10 branches we consider developing with run rates up to $30 million. Our business units total 98 and incorporates the consolidations previously mentioned. We also continued our migration into revised structure of our 16 member business unit, which allows us to serve as more clients with less management employees and increases our return on management payroll.

To summarize our branch footprint over the past two years. At the end of 2019, we had 64 branches. Over the past two years, we consolidated 19 branches within existing markets and expanded five branches in the new markets, finishing 2021 with 50 branches. By the end of 2022, we forecast that our gross billings will be up by approximately 20{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} over 2019 but our SGMA fuel payroll will only be up by 6{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} and that includes investing in 14 asset-light markets.

Speaking to the asset-light model, our first-class has graduated and is currently selling in four new markets. We are still in the early innings but through February, we have eight new clients added during contracting. We are seeing positive trends in this model and intend to invest in approximately 10 new markets in 2022 and are actively recruiting in markets we’re not in now.

Moving to our client and WSE stack. Our client retention continues to be stronger than pre-pandemic levels. I like to attribute that to the work we do with our clients and the value our teams bring in this ever changing in complex economic environment.

Regarding our distribution channels, business is almost back to normal. Our leads and prospects in the quarter were greater than the previous quarter and our best quarter post-pandemic. We had a strong fourth quarter and our year-end WSE stack was the highest in our history.

More importantly, we capitalized on the one-one selling season and this January was our best January for net new business in the past five years. Better than pre-pandemic. We continue to invest and refine our longer-term initiatives of increasing the top of the funnel by focusing on lead generation via an omni channel digital campaign, where we target both clients and new referral partners in different markets.

Results thus far are positive. We are signing up new referral partners and new clients that would not have come to us via our traditional channels. We will continue this initiative and make further investments in 2022. These positive trends resulted in the company adding over 1,300 net new worksite employees in the quarter, which was ahead of our forecast and further supports our optimistic outlook for 2022.

As I think to the future, I’ve never been more optimistic about BBSI trajectory. We had great momentum in 2021 and it is carrying into 2022. Our client retention is the best it’s ever been. And we’re seeing in closing on more prospects. Our prospects continue to be larger because of our technology stack, coupled with our nationwide offering. We will continue to invest in technology. And we will continue to invest in growth initiatives.

We have minimized the insurance risk to the company. And the only thing that can hinder our progress now is execution risk. And honestly, our fabulous results speak for themselves.

Now I’m going to turn the call over to Anthony for his prepared remarks.

Anthony Harris

Thanks, Gary. Hello, everyone. I am pleased to report we finished 2021 with strong results and as Gary noted strong momentum. Both the quarter and the year exceeded our expectations. Starting with the full year first, our gross billings increased 11{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to $6.6 billion and diluted EPS increased 14{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to $5 per share compared to $4.39 in the prior year. The increase in earnings leverage was achieved even with the return to more sustainable SG&A levels in 2021 from the uniquely low levels seen in 2020.

Focusing on our Q4 numbers, net income for the quarter was $10.6 million compared to $7.2 million in Q420 20. Q4 PEO gross billings increased 13{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} over the prior year quarter to $1.8 billion. Staffing revenues increased 14{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} to $33 million. Our increase in PEO gross billings was driven by stronger than expected growth from net new clients in the quarter, continued strong hiring within our customer base and higher average billing per WSE. Our Q4 average WSEs increased 7{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} year-over-year, while our average billing for WSE increased 5{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, driven primarily by higher wages.

PEO gross billings growth by region versus the prior year fourth quarter were as follows. Mountain States grew 38{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, East Coast grew 19{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, the Pacific Northwest grew 15{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}, Northern California grew 13{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} and Southern California grew 6{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}.

As discussed in prior quarters, the primary driver of the slower growth in Southern California is lower same customer sales growth, as our clients are adding fewer new employees than in other regions. However, we continue to see positive trends in the region, including faster sequential growth in Q4 than in Q3 and we expect this momentum to continue into 2022.

Workers’ compensation expense continue to trend favorably in the quarter and included an actual early determined reduction of prior year estimated liabilities of $1.7 million in the quarter. Our claims performance also remains favorable and our relative frequency rate once again, trended down in the quarter and remains well below historical rates.

As a reminder, we entered into a new fully insured workers compensation program effective July 1 for the majority of our clients. We now describe our workers compensation coverage for clients, as being under either this insured program or our self insured programs.

Approximately 82{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} of our workers compensation exposure including, all California clients are covered by our insured program. All claims incurred in these states after July 1, are not covered 100{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} by the insurance market, with zero claims cost retained by BBSI.

The strategy of de risking your operations through this insured program is operating as planned with favorable results. And we expect these favorable results to continue into 2022. Because of the move to our fully insured program, our workers compensation liabilities decreased by approximately $18 million in the fourth quarter, as remaining historical claims continue to be paid.

Looking at margin and pricing, we are seeing billing rates for new at levels consistent with the prior year. Looking at the market more broadly, market pricing for workers compensation coverage has now largely flattened after decreasing for several years.

Rates remain at low-levels, relative to historical rate. But these lower rates have been offset by lower worker’s compensation expense in the year. And our margin rates have remained stable.

We continue to see strong client retention in the fourth quarter and beyond, which demonstrates the value we’re creating for our clients and supports our ability to maintain margins even competitive pricing environments.

Moving to operating expenses, as SG&A for the quarter came in line with expectations, at approximately the same levels of Q4 2020. As discussed in prior quarters, much of 2021 saw faster year-over-year growth in SG&A, due to the abnormal compare in Q2 and Q3 of 2020.

As we look ahead to 2022, we expect to return to more normalized SG&A growth rate, in line with our target of approximately half of our top line billings growth. Our largest increase in SGA will come from employee related expenses in 2022, including higher average wages and increased headcount, primarily to support growth initiatives.

We continue to closely manage our operating expenses and our management employee headcount, in 2021, still ended below that of 2019. Our investment portfolios earn $1.7 million in the fourth quarter, compared to $1.6 million in the prior year quarter. Our investments continue to manage conservatively, have an average duration of 4.1 years average quality of investment at AA, and average book yield of 1.8{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}.

Turning to the balance sheet and our capital plan, we had $166 million of unrestricted cash investments at December 31st, compared to $116 million at September 30th. As we continue to evaluate our most efficient capital arrangements, we renegotiated our credit agreement with Wells Fargo to increase our line of credit to $50 million from $33 million previously, and extend the agreement, the maturity of the agreement to June of 2024.

With favorable fee changes, the increased capacity will come with little incremental cost. We also restructured our covenants to provide more flexibility, including in share repurchases. To further optimize our capital commitments, we have purchased certain assets that were formerly leased. This will show us an increase in Q1 CapEx, it will result in lower overall operating expense for the company going forward. And subsequent to year-end, we paid off the remaining balance on our corporate headquarters mortgage, and as a result, we can now say that we are completely debt free.

We continually assess the level of capital needed to maintain effective business operations with appropriate risk mitigation. This minimum level of required capital has decreased as we have de risked our model and now retain less Workers Compensation Claims exposure. We are committed to deploying our excess available cash investments in ways that benefit the long-term health of the company and our shareholders.

I will recap our general philosophy on capital allocation. Our first priority is to invest in the business. Our best path to continued earnings growth is operating leverage through scale, and we continue to seek out new opportunities to invest in order to scale consistently and effectively. This investment typically comes in the form of strategic hiring and focus growth initiatives. And it will also continue to include investment in IT software and infrastructure in the year as we focus on enhancing our product and our client experience.

Second, we have said that we are open to investing in inorganic growth through acquisitions and this remains true, but we are also committed to ensuring that any potential acquisition is right for our company and our shareholders for the long-term.

Third, as BBSI continues to steadily generate positive free cash flow, we remain committed to returning capital to shareholders. In 2021, we returned $26 million to shareholders through a combination of dividends and stock repurchases. This equates to an income payout ratio for the year approximately 70{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}.

To solidify our commitment to drive shareholder value, our Board of Directors has approved a new $75 million, two-year stock repurchase program, which will replace the 50 million, three-year repurchase program that was previously in effect. In addition, BBSI remains committed to its dividend and the Board also reconfirmed our quarterly dividend of $0.30 per share to be paid April 1st.

Turning now to the outlook for 2022, we expect gross billings to increase between 7{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} and 9{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} for the year. We expect average WLC to increase between 3{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} and 4{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}. We expect gross margin as a percentage of gross billing to be between 3.0{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} and 3.1{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}. And we expect our effective annual tax rate to be between 24{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} and 25{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}.

I will now turn the call back to Gary for closing remarks.

Gary Kramer

Thanks Anthony. 2021 was a great year and we think 2022 is going to be even better. We continue to always think of the client first and to advocate for the success of the business owner. We’ve been working on the right things and I think we’re in a great position for future growth.

Now I’d like to turn the call over to the operator for questions.

Question-and-Answer Session

Operator

Thank you. We’ll now be conducting a question-and-answer session. [Operator Instructions] Thank you. Our first question comes from Chris Moore with CJS securities. Please proceed with your question.

Chris Moore

Hey, good afternoon guys. Thanks for taking a couple questions. Yes, so given the changes with the Chubb trust and rising rates, when you’re looking at investment income for 2022, how does that compare with 2021?

Anthony Harris

Yes. That’s a great question, Chris. We’ve said previously with our fully insured model, as we have capital requirements going down, we expect our restricted investments to go down, that will be the case. On the other hand, we are seeing rising short-term interest rates in a year. So those are effectively offsetting in our forecast for 2022 in terms of investment income.

Chris Moore

Got it. All right. Maybe can you talk a little bit about the shape of your earnings quarter-to-quarter in fiscal 2022 versus 2021?

Anthony Harris

Yes. Absolutely. So if you look at our income, it is always seasonal, and that’s driven by the timing of when payroll taxes are incurred, and those are front-loaded primarily into Q1. So Q1 will always be our lowest profit quarter. Correspondingly, Q3 is typically our highest profit quarter, and Q2 and Q4 usually similar, but lower profits. And that will be true again this year.

One thing is, if you look at our top line growth in the year, we’re expecting sequential growth in each quarter. But when you look at the compare from 2021, there will be some variance in the quarters. So Q1 will be our strongest top line growth quarter, if you look at the year-over-year compares. And Q4 actually will be lower in part, because 2022 does have one less business day. So that that equates to about a half a percentage point of billings growth that will lose in 2022, because of that one less business day and that occurs in Q4. So on a year-over-year basis, Q1 will be strongest, Q4 will be weakest, Q2 and Q3 will be more consistent on the top line.

Chris Moore

That is extremely helpful. I’ll jump back in line. I appreciate it guys.

Gary Kramer

Thanks, Chris.

Operator

Thank you. Our next question comes from Jeff Martin with ROTH Capital Partners. Please proceed with your question.

Jeff Martin

Thanks. Good afternoon, guys. I was just curious if you could dive into the worksite employee growth a little more during the quarter primary drivers net hiring versus wages, how those two breakout and if there are any — excuse me, any other factors?

Gary Kramer

Yes. I’ll start it off in an Anthony can clean it up. I would say, the one I’m the most proud of in the quarter is clients we added and the worksite employees they had, minus clients that ran off and the worksite employees they had, resulted in us having 1,300 more worksite employees that we added in the quarter, right? And that is our, what we call here, that’s our controllable organic growth, right, which we’re very pleased with. And we’ve had strong track records of that over the last couple quarters and a very strong track record of that going into January as well that I mentioned in my script. So if you take our controllable organic and then you add the same customer sales. What’s the same customer sales, Anthony?

Anthony Harris

8{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}.

Gary Kramer

8{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}.

Anthony Harris

Well, 6.4{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} average billing for WSE increase for the year. Is this sort of, I mean, to jump in?

Gary Kramer

Yes. Yes, clean me up.

Anthony Harris

So for the figures, we gave quarterly figures and annual figures, Jeff. But for the annual figures, for average WSE growth, it was 4.3{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} and within that number that’ll include WSEs from client hiring, but also net new client ads. And as Gary said, the portion of net new client ads is the highest it’s been in years on that. So, that’s fantastic news. On the average billing per WCS at 6.4{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} for the year and we saw that right off the bat early in the year we were seeing high year-over-year billings growth for WSC, and partly that was attributable to employee mix shift towards higher wages.

But especially later in the year that was driven genuinely by wage inflation. So, we’re seeing through wage inflation come through particularly in Q4. And that’s part of the momentum we talked about going into 2022.

Jeff Martin

Yes, yes. Okay. And then the prospects for average size of new clients is interesting. You would think that would become a fairly significant growth tailwind in the not too distant future. I was just curious if you could give us some relative perspective on the size of new clients you’re bringing on now versus maybe in 2018 or 2019?

Gary Kramer

Yes, if you go back to what I meant, if I go back to what I mentioned earlier about the clients we’re adding as far as clients rather than to WCS, they had lot clients that are running off with the WCS, they had that got it to the positive 1,300. And I want to say that our unit counts to put it in perspective, our unit counts are more I’ll say consistent now.

In the past, we were adding smaller clients and running off larger clients, and you had to add two or three to make up for the one you lost. Where we’re getting at now is we’re adding clients that are larger than what we’re running off.

So, our — if you say our average worksite employee per client is about 26, we’re adding north of 26 of WSCs on average now. We have some still smaller than that, but the majority seem to be larger than that. And one of the things we’ve done too is we have been — we love small clients that become big clients and we love small clients that we can make adequate marginal.

But if we’re not making the adequate margin on the smaller clients or they don’t have plans to grow, then we try to make the business decision to focus on the larger business now.

Jeff Martin

Yes, yes. Okay. And you’ve been in the CEO role for almost two years now or maybe it’s been two years. I was just curious from your perspective, how you see a typical market cycle affecting the business and what are some of the things you do strategically and/or operationally as part of the different phases of the cycle?

Gary Kramer

Good question. And it has been a long two years and it’s hard to visualize what normal is with no pandemic or hyperinflation or conflict over in Europe. But just in general, the way the way that we think of the businesses — and I’ll talk, approximate, right, because I’ll do round numbers and try to keep it simple.

Kind of last year results is what we think we’re capable to put up annually, right where we can grow the topline 10{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550}. Grow the SG&A in a normal market at about half of what our topline is. And then what that equates to the bottom-line is about a 15{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} increase in net income and we feel like we’ve got the machine in place to consistently over cycle get, 10{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} on the top and 15{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} on the bottom.

Jeff Martin

That’s nice. That it should be great to see that happen. I know a lot of this have been rooting for the SG&A leverage over the years and it sounds like you’re at that point. Now you did make a comment that in — in a normal environment. Do you expect that you’ll be able to experience that leverage this year or does wage inflation and employee retention become a factor where that may not be the case, just yet this year or parts of this year?

Gary Kramer

We’ve modeled in that. And we’ve also modeled in investments in other company, investments in adding new headcount, investments and I mentioned adding the 10 new markets and even layering all of that in, we feel pretty confident that we’ll be able to do it. I mean, if you just keep it simple, if you put up 10{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} growth at a 3{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} margin that’s about $20 million of gross margin and we’re mindful of how we — how we invest in the SG&A so that we show leverage down the bottom for the net income growth.

Jeff Martin

Okay, great. Thanks for taking my questions.

Operator

[Operator Instructions] Thank you. Our next question comes from Vincent Colicchio with Barrington Research. Please proceed with your question.

Vincent Colicchio

Yes, Gary. Nice quarter. I think I heard you say that you’re investing in 10 new markets in 2022. That sounds pretty aggressive versus the past. Can you maybe take us through your thinking on that is it just more optimism — any thoughts would be helpful.

Gary Kramer

Yeah. So this kind of ties into my prepared remarks where I talked about our asset light model, right. So we were able to attract good talent. We’ve invested in training good talent, we have emerging training with them as well. We get them up to speed where they can go sell in their market, when they sell in their market we assist them with our digital campaigns. And really, that’s one salesperson in one market. And then what we do is support that business either out of corporate or an adjacent market. So we call that the asset light because what we’re really doing is hiring 10 folks and putting them in 10 markets. And what we’re seeing so far after experimenting with this in 2021 is saying, all right, we feel comfortable with — what the results we got and where we are for 2021. We’re going to double down in 2022 on this program. And the idea is, once they are successful and they begin to get critical mass then we will invest in infrastructure behind them in that market as far as people to help service the business locally.

Vincent Colicchio

And can you talk a little bit about acquisitions has you’re focused changed at all or you still get the same markets and how does pricing look?

Gary Kramer

Not much of an update there. You know we look at everything that comes across, we’re active. But we are thoughtful, right? We are thoughtful of shareholder, equity and we need to make sure that we put on the right acquisition, not just any acquisition and that just comes down to how we look at our capital and the risk that we have to take with capital. So we are active. We will continue to be active, but we will be mindful. I said in prior quarters that you got to kiss a lot of frogs. We’re still kissing frogs.

Vincent Colicchio

And what did the mix look like in the quarter in terms of WSE additions from referrals and your new model?

Gary Kramer

Versus direct? So the direct versus the referral channels, we are a heavy referral channel business and that’s where the majority of our business comes from and will continue to come from. And we love our referral channels. I mean, part of our digital campaign is to try to attract new referral partners. And if I look at Q4 for referral partners, that brought us leads or prospects for Q4 ’21 versus Q4 ’20. Now these are new referral partners, new to BBSI. We had three times the velocity of new referral partners that were feeding us business in ’21 versus ’20. Part of that is a function of ’20 was still coming out of pandemic, number one. But number two is, we have the discipline to seek out referral partners and we’re using technology to assist us with that.

Vincent Colicchio

And how does the pipeline of leads and prospects look now versus last quarter?

Gary Kramer

If I just look at our prospects that we had going into Q4, we were about 50{ac23b82de22bd478cde2a3afa9e55fd5f696f5668b46466ac4c8be2ee1b69550} higher than we were in the prior year, which results in it’s kind of math if you keep your close ratio the same. We had more closes in Q4, which added to our strong WSE growth in Q4. But that momentum carried into January and January was our strongest January as far as net client adds over the past five years. So positive things Q3 and the Q4 that continued into Q1, which gives us – those clients, we add in Q4 and early January give us a real good tailwind for revenue growth for ’22.

Vincent Colicchio

Sounds good. Nice job. Thanks.

Operator

Thank you. Our next question comes from Kevin Mackey [ph], Independent Analyst. Please proceed to your question.

Q – Unidentified Analyst

Yeah. So I believe it was last conference call that you mentioned your new technology…

Gary Kramer

Hello?

Operator

This is the end of our question-and-answer session. I’m sorry. One moment. Our next question comes from Matt Dane with Titan Capital Management. Please proceed with your question.

Matt Dane

Great. Thank you. I wanted to delve a little bit more into your initiative to attract larger clients. What additional color can you share around that? What specifically are you doing to help drive those larger clients and attract them to work with CBSI?

Gary Kramer

Yeah, sure. The technology that we have is able to bring on larger clients. Now, the clients appreciate our technology much more than what we had in the past. That’s first and foremost. The second is, larger clients have exposure in various States. Before, we weren’t able to do — we weren’t licensed in every state [indiscernible], so now we have the technology. And we can go anywhere they go as far as on the state mix. And, you know, we mentioned that we are investing in technology and we’ll continue to invest in technology and part of these investments we will be making in 2022 is to better support larger clients. Because larger clients have a — I’ll say a different need or sophistication than a smaller client and we’re going to utilize and invest in technology to make that business, I’ll say, easier to flow data with our larger clients.

Matt Dane

Okay. That’s helpful. And then on the actual sales and marketing side. I understand that the technology is really facilitated today compared to the past. But in regards to targeting them specifically, is it more of just interactions with your referral sources and asking them telling them – telling them, hey, these are the ideal type of clients and — or is there other sales and marketing approaches that really allow you to target those – this type of clients that you’d like better?

Gary Kramer

There is two-fold here, right. One is we’re using technology on the sales and marketing side. And I don’t want to get into too much of the plumbing because we have about 500 competitors that listen to this call. So we utilize technology to get to clients that we that — that wouldn’t have typically come to us before, especially in new markets where we’re building out and we’ve learned a lot in 2021. We have been refining as we go and we think we, you know, we think we have a better mousetrap for 2022 than we did for 2021. Is it perfect? No. Is it better than it was? Yes. Will we continue to evolve it? Absolutely.

And then on the referral partner side, it’s, you know, it’s really being comfortable with your expertise and knowing who you are, right? You know, we can go in with a referral partner and understand what their specialty is right. So if their specialty is transportation, that’s like great. We have a huge portfolio of transportation.

Let me help you and do some co-branding and co-marketing on the transportation. Is it you know, pick an industry right and we can work with them that way because it depends on how the distribution channel comes to you and what their specialty is and that’s how we try to align with them.

Matt Dane

Great. That’s helpful. Thank you, guys

Operator

Thank you. There are no further questions at this time. I would like to turn the floor back over to Gary Kramer for any closing comments.

Gary Kramer

I just want to wrap-up and thank everybody at BBSI for their hard work. And I just want to say that 2021 was a great year and we feel good momentum and good trajectory and are optimistic about where 2022 is going to go. So thank you, everybody.

Operator

This concludes today’s conference. You may disconnect your lines at this time. Thank you for your participation.