Amazon job cuts: Read the memos

WW Retailers Group,

I want to send a be aware that right now we will be notifying workforce impacted by our decision to lessen our Amazon WW shops corporate headcount. Notification e-mails will be sent out to impacted staff shortly, and we hope all notifications in the U.S., Canada and Costa Rica to be completed by conclusion of the day today. In other regions, we are subsequent authorized procedures, which may well include things like time for a session with worker representative bodies starting up as shortly as now and probably resulting in more time timelines to talk with impacted employees. And in China, we will notify workforce just after the Chinese New 12 months.

Even though it will be unpleasant to say goodbye to several of our talented colleagues, it is an essential aspect of a broader work to lower our expense to serve so we can proceed investing in the extensive choice, minimal rates, and rapidly transport that our consumers adore. In the course of Covid, our first precedence was scaling to meet the desires of our shoppers even though guaranteeing the security of our employees. I am unbelievably proud of this team’s do the job throughout this time period. Even though other companies could have balked at the limited-expression economics, we prioritized investing for prospects and staff in the course of these unprecedented occasions.

The exit out of Covid this earlier yr was challenging, with labor shortages, supply chain issues, inflation, and efficiency overhang from growing our achievement and transportation networks so considerably for the duration of the pandemic, all of which improved our cost to serve. As we head into 2023, we remain in unsure economic situations. Therefore, we have determined that we need to have to consider even further ways to enhance our cost structure so we can preserve investing in the client experience that draws in clients to Amazon and grows our business enterprise.

Our strategy to boost our price structure will unfortunately incorporate job reductions. It is painful and unusual for us to acquire this action, and I know how complicated this is on the folks impacted and their liked ones. Our purpose is to make positive every single impacted personnel is assisted in this transition, so for instance, in the U.S., we are offering offers that involve a 60-working day non-performing transitional period of time with comprehensive spend and gains, plus an further quite a few weeks of severance based on the duration of time with the corporation, a separation payment, transitional advantages, and exterior position placement support. I would like to personally thank every and absolutely everyone of you impacted by the strategy variations for your contributions to our shoppers and your broader crew.

Function reductions are a person of various steps we are having to reduce our price to serve. We are also increasing local in-stock of the most popular periods, building it simpler for clients to consolidate shipments for various goods, and increasing the strategies buyers can obtain the lower-priced day to day essentials they have to have to hold their households jogging, all with the aim of cutting down our community and shipping and delivery costs. And by bettering our expense composition, we are also capable to continue investing meaningfully in large progress spots these as grocery, Amazon Business enterprise, Obtain with Key, and health care.

To people who are remaining, I know this is a tough time for you, as well, and it can be critical we help one an additional. We are indicating goodbye to individuals we’ve worked carefully with, and there is a great deal of tricky perform forward as your innovate on behalf of clients. Although I would favor not to eradicate even a solitary function, we are creating these variations now to hold investing in enhancing the consumer encounter, which will bolster our business enterprise for the very long time period.

As I’ve shared with many of you, I have never been a lot more optimistic about the possibility in entrance of us. For more than 25 several years, we’ve innovated on behalf of clients, and in so many approaches, we are just obtaining started out. Decreasing our cost to provide will be a core precedence for us in the years ahead to fund even far more innovation. It is really not just about executing extra with a lot less, but rethinking how we provide our consumers, how we manage internally, and what new spots of innovation we spend in. Every single group has a purpose to perform in getting techniques to reduce expenses though enhancing variety, pricing, and delivery speeds. I am assured that Amazonians will provide their possession, innovation, and bias for action to this challenge, unlocking even a lot more price for customers.

Doug

All,

Right now we took the hard action of reducing roles across Amazon. When several teams are impacted, the bulk of job eliminations are in our WW Amazon Shops organization and our Men and women Encounter & Engineering (PXT) group.

Conversations with impacted personnel took spot all over the globe today, and this morning, Pacific Time, notification messages were sent to all impacted workers in the U.S., Canada, and Costa Rica. We are giving impacted staff members with a quantity of methods, and PXT leaders will host region-certain details classes for the U.S. and Canada right now although leaders are setting up meetings with each individual impacted crew member. In other areas, we are following community processes, which could include things like time for session with personnel agent bodies and potentially consequence in for a longer period timelines to communicate with impacted personnel. In China, we will notify employees soon after the Chinese New Yr.

Our priority in the coming days is supporting those people who are affected. To help with the transition, we are providing offers that involve a separation payment, transitional positive aspects as relevant by country, and external occupation placement support.

Remember to go on to display the assist and treatment that I so normally witness in this article at Amazon. This is a really difficult time, so we motivate you to get to out to My HR with concerns and don’t forget that our Worker Guidance Plan (EAP) is offered 24/7 for cost-free and private assistance.

Beth